I personally didn't like the Park Lane, I thought it was very dated and not comfortable. I walked into my room and walked out. They were really nice and gave me an "upgraded" room to try as well but I didn't really like it either.
I went to the Park Tower down the street instead. Park Tower was great!
I stay there for the location, and the fact that I can usually get a room there for a decent amount of points (I booked a 5 night May stay at 50% off the starpoint redemption amount). The Le Meridien down the street is even more central, but not worth the extra points (it is also "dated"). I've tried the Belgravia Sheraton, but the location was a bit off the beaten path for me. The Park Tower is the one I haven't tried (too many points for me).
I don't go to the Park Lane expecting luxury.....I've had a wide variety of rooms there, and since I'm not "paying" for them, I'm not that particular. It would be a different story if I was shelling out $300 USD of my own money...
I doubt I'd stay there again, and I don't say that too often. Yeah, the location was good, but that was about it. Agree with the previous posts (as well as several in the TONS of other threads on it) that the lobby is stuffy, the staff/service was so-so, the rooms are really worn, dated, blah, not something you'd want to "come home" to at the end of a day.
The Belgravia is off some beaten paths, but on others...depends on what you're doing, where you're going...walkable thru a very swank neighborhood to Hyde Park (both the park & the tube stop) & Victoria station (the tube stop/train station), EXCELLENT staff, great treatment of Plat's/Golds, MUCH nicer (altho' somewhat smaller) rooms.
__________________ "The world is a book--those who do not travel read only one page." ---St. Augustine
As there are many other threads regarding this property and others (use Search feature and keywords Starwood London) I agree that this property was not my favorite. The Belgravia is the best imo! The staff is elegant, it's very "old world" and treatment as a Platinum was much better than the other properties in London. As far as "location" I thought it was a great location! The tube takes you everywhere in London anyway.
We were there twice alst summer. We stayed in a studio stuite because we have 2 kids and needed the room. Second time we stayed in a suite. The studio suite was actually niceer. It was during a heat wave and we were lucky to have great airconditioning which is rare and the best thing! We stayed with points. I know lots of people don't care for the place, but it was fine for us and a good location. The staff was very nice. Both suites had good size modern bathrooms. We did see the basic room and spent time in one for a few hours when we arrived early one morning which helped us out. In that case it was ok, but horrible if you had to pay for it or even use points.
I love that hotel. I've stayed there many times when we lived in Europe. I guess I like the charm and location of the hotel. The full English breakfast is very good. I have stayed at the Belgravia twice when the Park Lane was fully booked, but the Belgravia rooms a smaller and the location is not as convenient.