was told to switch the room since somebody want to stay in my room
Aug 11, 2017, 8:17 pm
#16
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
on tripadvisor : "sbishop2017 Sean Bishop Assistant General Manager"
still owned by Latitude Management Real Estate Investors, Inc. (LMREI) ?
it was a franchise (not managed by starwood) presumably still is
still owned by Latitude Management Real Estate Investors, Inc. (LMREI) ?
it was a franchise (not managed by starwood) presumably still is
Last edited by Kagehitokiri; Aug 11, 2017 at 8:48 pm
Aug 11, 2017, 8:24 pm
#17
Join Date: Nov 2009
Posts: 1,058
This may be hard but grow some balls.
You're not in school anymore. You don't have to do as you are told. Say no. For God's sake you are the customer here. I can't imagine what would happen to you if you were pulled over for speeding and the officer asked you to open the trunk of your rental car, only to find the cocaine from the previous renter.
But since that's over, ask for double the SPG points for what it would cost for that stay as compensation.
You're not in school anymore. You don't have to do as you are told. Say no. For God's sake you are the customer here. I can't imagine what would happen to you if you were pulled over for speeding and the officer asked you to open the trunk of your rental car, only to find the cocaine from the previous renter.
But since that's over, ask for double the SPG points for what it would cost for that stay as compensation.
Aug 11, 2017, 8:55 pm
#18
Join Date: Jul 2009
Programs: none
Posts: 1,668
Obviously, something fact is missing here. If you're not being downgraded, what's the problem? You say you have to pack? Moving to a room all the way down the hall? C'mon, don't be so tight.
If the sense of satisfaction that comes from doing a good deed for your fellow man doesn't warm your heart sufficiently, maybe a dinner, or free drinks, or some extra points thrown your way will help.
If I were asked to make such a huge sacrifice on my part, I would take the compensation and run, and not stop to complain about it on FT.
If the sense of satisfaction that comes from doing a good deed for your fellow man doesn't warm your heart sufficiently, maybe a dinner, or free drinks, or some extra points thrown your way will help.
If I were asked to make such a huge sacrifice on my part, I would take the compensation and run, and not stop to complain about it on FT.
Aug 11, 2017, 9:03 pm
#19
Suspended
Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,690
Part of it is being told he must move rather than being asked nicely if he'd mind moving to help out, perhaps with an offer of a free dinner, etc., for the trouble.
Aug 11, 2017, 9:18 pm
#20
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,965
Obviously, something fact is missing here. If you're not being downgraded, what's the problem? You say you have to pack? Moving to a room all the way down the hall? C'mon, don't be so tight.
If the sense of satisfaction that comes from doing a good deed for your fellow man doesn't warm your heart sufficiently, maybe a dinner, or free drinks, or some extra points thrown your way will help.
If I were asked to make such a huge sacrifice on my part, I would take the compensation and run, and not stop to complain about it on FT.
If the sense of satisfaction that comes from doing a good deed for your fellow man doesn't warm your heart sufficiently, maybe a dinner, or free drinks, or some extra points thrown your way will help.
If I were asked to make such a huge sacrifice on my part, I would take the compensation and run, and not stop to complain about it on FT.
Aug 11, 2017, 9:20 pm
#21
Join Date: Aug 2008
Location: USA
Programs: SPG Platinum (100)
Posts: 517
OP: Just one question for clarity -- did you extend your stay?
Aug 11, 2017, 9:21 pm
#22
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,965
Maybe the FBI is conducting surveillance on the room next door? 
It is like being moved on the plane because of Federal Air Marshals
I would ask:
It is like being moved on the plane because of Federal Air Marshals I would ask:
- What is so special about that room that someone must have it?
- Doesn't being in that room trump someone booking that room?
- How does one book specific rooms with them?
Aug 11, 2017, 9:34 pm
#23
Original Poster
Join Date: May 2017
Programs: SPG Ambassdor, Marriort Plat, IHG Spire, Hhonor Diamond, BW Diamond Select, LQ Elite, Hotels Gold
Posts: 52
deleted
Last edited by troytos; Aug 14, 2017 at 9:40 pm
Aug 11, 2017, 9:41 pm
#24
Suspended
Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,690
And the other shoe drops. 
Aug 11, 2017, 9:48 pm
#25
Suspended
Join Date: Sep 2014
Location: Brunei
Programs: Enrich Sapphire. Kris Flyer Silver.Le Club Accorhotels,Starwood.
Posts: 2,201
At least upgrade the SPG guest and maybe throw in a dinner as a "we are very sorry but please enjoy the upgrade and meal on us."
That would be a MINIMUM for me.
Last edited by wolf72; Aug 12, 2017 at 2:10 am
Aug 11, 2017, 9:49 pm
#26
Join Date: Nov 2014
Location: Somewhere
Posts: 1,178
It seems like the FD messed up the room reservation when you extended your stay and they allowed you to stay in the same room. Now FD is trying to talk you into moving, say no and get the manager involved.
Aug 11, 2017, 11:56 pm
#27
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,965
What if FD said OP had to move when OP tried to extend initially? Would OP have moved to a different hotel? If this is really a mistake, I would not make a huge deal - maybe just some points for the trouble
Aug 12, 2017, 3:57 am
#28
Join Date: Aug 2010
Location: Formerly Box 350, Boston Mass, Oh two one three four. Now near Beverly Hills 90210
Programs: Loyal Order of Water Buffalos
Posts: 3,937
I wonder if this has ever happened to me before.
The first thing I do upon entering a hotel room is unplug the phone. Nobody knows where we are staying, and anyone worth talking to has our cell #s . I'm sure this has frustrated alot of timeshare sales folks.
The first thing I do upon entering a hotel room is unplug the phone. Nobody knows where we are staying, and anyone worth talking to has our cell #s . I'm sure this has frustrated alot of timeshare sales folks.
Yes I did extended my stay BUT when she checked me out and checked me back in. She said its ok that she can keep me in the same room and I stay in the same room for a night and somebody called the next day in the morning that I have to move to the same type of room on the different floor. I wonder if Its same type of room. WHY ME? SPG rep called into the property and talk to them and she told me she will file a complaint for me.
Aug 12, 2017, 4:03 am
#29
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,668
Obviously, something fact is missing here. If you're not being downgraded, what's the problem? You say you have to pack? Moving to a room all the way down the hall? C'mon, don't be so tight.
If the sense of satisfaction that comes from doing a good deed for your fellow man doesn't warm your heart sufficiently, maybe a dinner, or free drinks, or some extra points thrown your way will help.
If I were asked to make such a huge sacrifice on my part, I would take the compensation and run, and not stop to complain about it on FT.
If the sense of satisfaction that comes from doing a good deed for your fellow man doesn't warm your heart sufficiently, maybe a dinner, or free drinks, or some extra points thrown your way will help.
If I were asked to make such a huge sacrifice on my part, I would take the compensation and run, and not stop to complain about it on FT.
Aug 12, 2017, 4:44 am
#30
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
I'm still at a loss to understand why this room is required. OP says there is nothing special about this room and he was offered a similar style room on another floor. Did he now see both rooms? If so, were they truly similar?
While my initial thoughts are not to move, if the GM or manager called me personally with some sort of reasonable explanation, I may have done it. But something still doesn't add up - even though we now know the OP did an extension. Why was this particular room needed? If it was for a good reason (as some others wrote above), I may have been helpful. But without this info the request seems ludicrous.