Add Child cost more for same room?
Apr 24, 2017, 9:27 am
#1
Original Poster
Join Date: Oct 2010
Programs: SPG Gold, Hyatt GP Platinum
Posts: 468
Add Child cost more for same room?
Hello
Can someone help me understand. My 2 year old child will be traveling with me on this trip. The website claims that children under 12 are free, but if you see the below quote, it is not. Does anyone know why?
Can someone help me understand. My 2 year old child will be traveling with me on this trip. The website claims that children under 12 are free, but if you see the below quote, it is not. Does anyone know why?
Apr 24, 2017, 9:47 am
#2
Join Date: Jan 2003
Posts: 3,785
It seems like the website automatically charge your child for additional bedding or something. You probably should contact the hotel directly. Normally in the US I would just book for 2 adults, but Italy's hotels hold your passports so you can't really do that.
Apr 24, 2017, 10:28 am
#3
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You probably did not read the second sentence. The language on the website reads:
Pretty obvious, ain't it? A room for two persons hold two persons. And kids are free in the existing bedding of a room shared with a (not two) adult(s).
Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed. Please see room terms and details for information about rollaway and/or extra person charges.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. The use of in-room sofa beds is considered additional bedding and will incur an additional fee. Rollaways, child rollaways and cribs may incur extra charges.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. The use of in-room sofa beds is considered additional bedding and will incur an additional fee. Rollaways, child rollaways and cribs may incur extra charges.
Apr 24, 2017, 11:11 am
#4
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Join Date: Oct 2010
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This is very confusing and not obvious at all. If I am reading your response correct, the child is only free if the child is the 2nd person in the room. Correct?
Apr 24, 2017, 11:16 am
#5
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Hmmm...my interpretation of the terms is a child under 12 is free if sharing the same bed with 1 of the 2 adults.
Apr 24, 2017, 11:23 am
#6
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Having this same issue booking several SPG hotels in Japan for an upcoming trip that will have my 7 year old and 1 year old with us (same policy of kids free if sleeping in existing bedding - we will either have 2 beds or my son is going to use a sleeping bag/camping mattress -- but the website auto-adding the rollaway charge if I list a child).
We are staying at 4 different SPG properties and after emailing reservations at each hotel directly, all had me book a room for 2 adults, 0 children and handle any rollaway or crib needs offline. At some I will still be paying for a crib, at others it is included -- but very consistent that it is easier to handle the extra bedding directly with the hotel.
We are staying at 4 different SPG properties and after emailing reservations at each hotel directly, all had me book a room for 2 adults, 0 children and handle any rollaway or crib needs offline. At some I will still be paying for a crib, at others it is included -- but very consistent that it is easier to handle the extra bedding directly with the hotel.
Apr 24, 2017, 11:30 am
#7
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Apr 24, 2017, 12:28 pm
#8
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no charge if two adults plus a kid under 12 as long as they don't provide an extra bed...
(bizarrely they seem to count use of existing sofa as extra bed
)
just email them if you have doubts
(bizarrely they seem to count use of existing sofa as extra bed
)just email them if you have doubts
Apr 24, 2017, 12:35 pm
#9
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Ex. Adult #1 sleeps with Child #3 on Double bed A. Adult #2 sleeps in Double bed B.
As others have mentioned, just put 2 adults when you book. Deal with it directly at hotel when you check-in. They wont charge you extra pax is child is younger than 12 and sleeps on the same bed as you.
Apr 24, 2017, 12:37 pm
#10
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What you mean holds your passport? You mean photocopy/scan it?
Apr 24, 2017, 12:37 pm
#11
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Starwood rollaway policy
Rollaway Bed Charges in Italy - Sheraton
Max. allowed in one room
Apr 24, 2017, 1:58 pm
#13
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I go to Italy at least 4-5X a year for the last decade or so. I never had that kind of an experience in a Starwood property where they physically keep your passport as hostage until you check-out...
Apr 24, 2017, 2:04 pm
#14
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Child is #3 .
As others have mentioned, just put 2 adults when you book. Deal with it directly at hotel when you check-in. They wont charge you extra pax is child is younger than 12 and sleeps on the same bed as you.
As others have mentioned, just put 2 adults when you book. Deal with it directly at hotel when you check-in. They wont charge you extra pax is child is younger than 12 and sleeps on the same bed as you.
Apr 24, 2017, 3:00 pm
#15
Join Date: Jan 2003
Posts: 3,785
It is an independent hotel at Ravenna or Rimini. It was an one night stop on the way to San Marino. But I think they did the same thing at a hotel in Positano and another one at Naples. None of them are big chain hotels. We have a friend in Italy and she books all the hotels for us and they are more like hotels that the local uses.