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Customer service trending downwards post-merger?

Customer service trending downwards post-merger?

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Old

Apr 21, 2017, 7:16 am

#16

SkiAdcock

A FlyerTalk Posting Legend

Join Date: Aug 2002

Programs: UALifetimePremierGold, Marriott LifetimeTitanium

Posts: 71,107

Quote:

Originally Posted by m0hamed

SPG Plat Concierge used to be based in Singapore, Ireland and the US depending on what country you call from and time of call.

I've never called the general line but I've never spoken to anyone in India.

FWIW - I've never spoken to anyone in India when talking to Marriott customer service either.

Marriott has cust svc in US (covers US/Canada), Ireland (Europe/Middle East/United Kingdom/South Africa), Mexico (Latin America/Mexico), Japan, China, Malaysia (Asia/Pacific)

http://www.marriott.com/help/rewards...mer-support.mi

Cheers.

SkiAdcock is offline

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