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Post Your SPG Platinum Upgrade Successes 2016

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Old Jan 1, 2016, 2:17 pm
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Property:
Date(s):
Room booked:
Room received:
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.)
BRG stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:

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Platinum Upgrade Successes 2003 - 2005
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Platinum Upgrade Successes 2008
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Post Your SPG Platinum Upgrade Successes 2016

 
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Old Mar 2, 2016, 1:05 am
  #91  
 
Join Date: Jun 2013
Location: Helsinki, Finland
Programs: AMEX Plat / AY Plat, BA GGL-CCR / Bonvoy Titanium (LTP)
Posts: 474
Originally Posted by svo242
Are people still seeing their rooms upgraded in the SPG app ahead of time?
Same as on the web, I see whatever the current room is. If the hotel pre-upgrades my stay then that is reflected on the app and web.
Lappe is offline  
Old Mar 2, 2016, 5:51 am
  #92  
 
Join Date: Jan 2016
Programs: NH Dia/SFlyer, JL Crystal/JGC, MB Plat, WoHyatt Glob, IHG Dia Amb, HHonors Dia
Posts: 281
Property: Sheraton Surabaya
Date(s): February - 2 nights
Room booked: Deluxe
Room received: Junior Suite
Award stay: No
BRG stay: No
SNAs redeemed: No

Property: The Hermitage, Jakarta
Date(s): February - 1 night
Room booked: Deluxe
Room received: Junior Suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: Gorgeous classic hotel. Great plat recognition. As they have no lounge you will get a set of sweets and snacks and a free drink to be taken in Courtyard Cafe, Hermitage Lounge or La Vue bar. The view from the roof bar on the Jakarta skyline is fantastic. I also found a tray of fruits, chocolates and nuts in the room after check-in.

Property: W Bangkok
Date(s): February - 1 night
Room booked: Wonderful King
Room received: Studio Suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: Pre-allocated to Spectacular Room. No suites available for booking on app just before check-in. Asked for better upgrade at check-in. Fortunately studio suite was available after all.
shonanroger is offline  
Old Mar 2, 2016, 11:48 am
  #93  
 
Join Date: Mar 2006
Location: PHL
Programs: AA EXP, SPG Lifetime Plat, Marriott Plat
Posts: 178
Originally Posted by svo242
Are people still seeing their rooms upgraded in the SPG app ahead of time?
Looks like this has changed for an upcoming stay for me at least.

I have 5 pending SNA's - still 6 days out, so haven't cleared yet - but when I try to display the reservation on SPG.com, I get the reservation system error message that used to be indicative of a pre-blocked upgrade.

When I access the same reservation on the app, it's still showing the standard room I booked (was hoping to see the upgraded room type in the app, as was sometimes shown in the past).

Hoping this is a pre-block by the hotel and SNA's will clear tomorrow at the 5 day mark.
76toPHL is offline  
Old Mar 3, 2016, 6:13 am
  #94  
 
Join Date: Jan 2013
Location: CEB - primary/YVR -secondary
Programs: AC*Super Elite (100K) / PR*Elite / AY*Platinum (OWE) / SPG*Bonvoy Titanium (LTT)
Posts: 2,270
Property: Grosvenor House Dubai, A Luxury Collection Hotel
Date(s): 2 nights in March
Room booked: Cheapest
Room received: Deluxe suite
Award stay: No
BRG stay: Yes
SNAs redeemed: No
Comments: Deluxe 1 bedroom Suite on 29th floor Tower 1. Bvlgari Products. Kitchenette/Toilet in living room. BRG Rate 600 AED. Pre upgraded a few days prior.
supatight80 is offline  
Old Mar 4, 2016, 11:12 pm
  #95  
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Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,649
Property: itc kakatiya, hyderabad....
Date(s): 1 night in march....
Room booked: deluxe room....
Room received: itc one....
Award stay (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.): no....
BRG stay (yes/no): yes....
SNAs redeemed (yes/no): no....
Comments: i always get an itc one room here....its like a junior suite....
Keyser is offline  
Old Mar 5, 2016, 7:06 am
  #96  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,649
Property: itc grand chola, chennai....
Date(s): 2 nights in march....
Room booked: deluxe room....
Room received: itc one....
Award stay (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.): no....
BRG stay (yes/no): no....
SNAs redeemed (yes/no): no....
Comments: had a bit of a strange experience at check-in....walked upto the check-in area in the lobby & the agent thanked me for being a platinum member & said i had been upgraded to a towers category room....i asked if there were any suites available & he looked at his screen for 10 seconds & said the hotel was completely sold out & there were no rooms available, let alone suites....he then told me one of his colleagues would escort me to the towers lounge & my check-in would take place there....i make the 60 second walk to the towers lounge & am greeted my another agent who had my check-in papers ready....he told me again that i had been upgraded to a towers room but before i could thank him he said that he was just going to check if he had something better available for me....30 seconds later he found a nice suite & handed over the keys to his colleague who then escorted me to my room....once in the room curiosity got the better of me so i logged on to check if there were any rooms available for sale tonight & it turns out that every room type was....so the first agent was obviously lying....
Keyser is offline  
Old Mar 5, 2016, 3:44 pm
  #97  
 
Join Date: Nov 2011
Location: SEA
Programs: DL DM; Starwood Platinum
Posts: 22
Property: Sheraton Hong Kong Hotel & Towers
Date(s): 5-March
Room booked: Superior King
Room received: Harbor view King
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.) no
BRG stay: (yes/no) no
SNAs redeemed: (yes/no) no
Comments: I didn't check in until after midnight and for a 1 night stay got a 5th floor room
tmschmal is offline  
Old Mar 10, 2016, 3:39 pm
  #98  
 
Join Date: Apr 2002
Location: IAH & HOU
Programs: UA GS & Marriott Titanium
Posts: 443
Property: Le Meridien Barcelona
Date(s): 3/10 - 3/13
Room booked: Deluxe King
Room received: Family Suite
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.) yes
BRG stay: (yes/no) no
SNAs redeemed: (yes/no) no
Comments: Room was "pre-upgraded" on the app to Ramblas view, then upgraded at check-in to a Family Suite once the agent saw I had my kids in tow. Room was booked for 2 adults.
ajhun9 is offline  
Old Mar 11, 2016, 10:08 am
  #99  
 
Join Date: Aug 2015
Location: Eastern Europe
Programs: SPG Platinum (P100)
Posts: 24
Property: The Andaman - Langkawi/Malaysia
Date(s): 09-14 MAR 2016
Room booked: Luxury Sea View Room
Room received: Executive Sea View Suite ( with pool access )
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.) yes ( points + 5th night free - paid additional points for sea view room )
BRG stay: (yes/no) no
SNAs redeemed: (yes/no) no
Comments: Upgraded at CKI - amazing room with own pool and direct access to beach.
illusions is offline  
Old Mar 11, 2016, 4:09 pm
  #100  
 
Join Date: Aug 2011
Programs: Marriott Bonvoy Ambassador
Posts: 598
Property: St. Regis Bal Harbour
Date(s): 3 nights in March
Rooms booked: Deluxe Ocean View
Rooms received: Deluxe Ocean Front Suite
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.) yes-points
BRG stay: (yes/no) no
SNAs redeemed: (yes/no) no
Comments: Showed in app beforehand but went back down to standard before check-in, but both rooms we had were still upgraded at check-in to huge 1500 square foot one bedroom suites with 2 balconies, 2 bathrooms, media room, living and dining area. Absolutely incredible...best hotel room I've ever stayed in (and rack rate of about $3,000 per night!). Floor plan is a bit different than the one shown online, however.

Last edited by svo242; Mar 12, 2016 at 3:12 pm
svo242 is offline  
Old Mar 11, 2016, 9:53 pm
  #101  
 
Join Date: Jul 2005
Location: LAX
Programs: AA EXP 2MM, SPG Plt, Hyatt Plt
Posts: 318
Property: The St. Regis Beijing
Date(s): 3 nights in March
Room booked: Deluxe King
Room received: Statesman Suite
Award stay: Yes, Points
BRG stay: No
SNA nights: No
BogeyMan is offline  
Old Mar 12, 2016, 8:49 am
  #102  
 
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Post Le Méridien Kuala Lumpur

Property: Le Méridien Kuala Lumpur
Date(s): March 2016 (1 night)
Rooms booked: Classic Room
Rooms received: Club Room
Award stay: No
BRG stay: Yes
SNAs redeemed: N/A
Comments: Suites were available for sale but staff mentions none available for upgrade. I'm assuming their allocation pool was already full. There seems to be a huge event in the hotel with police presence. Probably already reserved by VIPs.
jenee likes this.
lcpteck is offline  
Old Mar 12, 2016, 10:15 pm
  #103  
Hyatt Contributor BadgeMarriott Contributor Badge
 
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,708
Property: The St Regis Doha
Date(s): March 10th-11th
Rooms booked: Superior Room
Rooms received: John Jacob Astor Suite
Award stay: No
BRG stay: Yes
SNAs redeemed: No
Comments: Was pre-upgraded to an Astor Room shortly before arrival. Asked if it was possible to receive an Astor Room with a terrace at check-in, was invited to have a seat in the lobby lounge while they would check/the room was being prepared before the reception agent came back and told me I was further upgraded to an enormous John Jacob Astor Suite.

Property: W Doha
Date(s): March 11th-12th
Rooms booked: Spectacular Room
Rooms received: W Suite
Award stay: No
BRG stay: Yes
SNAs redeemed: No
Comments: Got bumped up to a W Suite at check-in after the agent noted my Plat status. Can't believe this property is seven years old this year - it's holding up beautifully with consistently excellent design, quality and staff. What a jewel in the W crown.
jenee likes this.
khabah is offline  
Old Mar 14, 2016, 11:09 am
  #104  
uxb
 
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
Property: Le Meridien Chicago Oakbrook
Date(s): 11-12 March 2016
Room booked: Classic room
Room received: Club room
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Wow! This place was everything an SPG stay should be.
uxb is offline  
Old Mar 14, 2016, 2:23 pm
  #105  
 
Join Date: Jan 2015
Location: Vancouver / DC
Programs: SPG P100, AS MVP Gold 75K, Hyatt Diamond, Kimpton IC
Posts: 10
Talking

Property: Le Meridien Arlington
Date(s): 14-21 March 2016
Room booked: Traditional room
Room received: Two-room suite - King & pull-out double beds
Award stay: no
BRG stay: yes
SNAs redeemed: no
Comments: Really nice upgrade - large bathroom with separate shower and deep jetted tub. Great view of Georgetown too.
devguybc is offline  


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