Last edit by: uxb
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POSTING FORMAT
Property:
Date(s):
Room booked:
Room received:
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.)
BRG stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
Previous Discussion
Platinum Upgrade Successes 2003 - 2005
Platinum Upgrade Successes 2006
Platinum Upgrade Successes 2007
Platinum Upgrade Successes 2008
Platinum Upgrade Successes 2009
Platinum Upgrade Successes 2010
Platinum Upgrade Successes 2011
Platinum upgrade Successes 2012
Platinum Upgrade Successes 2013 - 2014
Platinum Upgrade Successes 2015
POSTING FORMAT
Property:
Date(s):
Room booked:
Room received:
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.)
BRG stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
Previous Discussion
Platinum Upgrade Successes 2003 - 2005
Platinum Upgrade Successes 2006
Platinum Upgrade Successes 2007
Platinum Upgrade Successes 2008
Platinum Upgrade Successes 2009
Platinum Upgrade Successes 2010
Platinum Upgrade Successes 2011
Platinum upgrade Successes 2012
Platinum Upgrade Successes 2013 - 2014
Platinum Upgrade Successes 2015
Post Your SPG Platinum Upgrade Successes 2016
#31
Company Representative, Westin Grande Sukhumvit & Sheraton Hua Hin
Join Date: Jan 2016
Location: Bangkok, Thailand
Programs: Starwood Preferred Guest (SPG)
Posts: 14
Property: The Westin Grande Sukhumvit, Bangkok
I was pre-upgraded to a Deluxe Suite the night before arrival. However, during check-in there were no Suites available (they were not even on sale as well). Was brought to the Executive Lounge for check-in. The lounge was pretty small btw. There's no difference between the Club room and the Deluxe room I believe except that the Club room was on the Executive floor.
I was pre-upgraded to a Deluxe Suite the night before arrival. However, during check-in there were no Suites available (they were not even on sale as well). Was brought to the Executive Lounge for check-in. The lounge was pretty small btw. There's no difference between the Club room and the Deluxe room I believe except that the Club room was on the Executive floor.
Nicole
Representative of The Westin Grande Sukhumvit, Bangkok
#32
Company Representative, Westin Grande Sukhumvit & Sheraton Hua Hin
Join Date: Jan 2016
Location: Bangkok, Thailand
Programs: Starwood Preferred Guest (SPG)
Posts: 14
Great feedback! Our Housekeeping Department always tries to surpise our guests
Nicole
Representative of Sheraton Hua Hin Resort & Spa
#33
Join Date: Feb 2010
Programs: MR-Amb, Hyatt-Globalist, AA-EXP
Posts: 1,744
Property: St. Regis Punta Mita
Date(s): Jan 2016
Room booked: Standard
Room received: Deluxe Suite
Award stay: Yes
SNAs redeemed: No
Comments: Award availability is tough, but this hotel has treated me very well. This was the first time I received a deluxe suite and it was great. It's not the most efficient use of space, but it was so big it didn't really matter.
Date(s): Jan 2016
Room booked: Standard
Room received: Deluxe Suite
Award stay: Yes
SNAs redeemed: No
Comments: Award availability is tough, but this hotel has treated me very well. This was the first time I received a deluxe suite and it was great. It's not the most efficient use of space, but it was so big it didn't really matter.
#34
Join Date: Sep 2015
Posts: 3
Property: Four Points by Sheraton Shanghai, Pudong
Date(s): Jan 18
Room booked: 2 Traditional
Room received: 1 Traditional, 1 Gold Deluxe Suite (which does not show on the SPG site)
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: This property has many types of suite but only the lowest two level are shown on the SPG.com. Suite is at the lower floor and Deluxe Suite is at higher floor. The Gold Deluxe Suite I received in at 28th floor and the living room is much bigger (around 2x) than the Suite I received in my next stay.
Property: Four Points by Sheraton Shanghai, Pudong
Date(s): Jan 21
Room booked: 2 Traditional
Room received: 1 Superior Deluxe, Deluxe Suite
Award stay: no
BRG stay: no
SNAs redeemed: no
Comment: My friend also got upgraded this time. The Superior Deluxe room featured river view. This property treat Platinum really nice.
Date(s): Jan 18
Room booked: 2 Traditional
Room received: 1 Traditional, 1 Gold Deluxe Suite (which does not show on the SPG site)
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: This property has many types of suite but only the lowest two level are shown on the SPG.com. Suite is at the lower floor and Deluxe Suite is at higher floor. The Gold Deluxe Suite I received in at 28th floor and the living room is much bigger (around 2x) than the Suite I received in my next stay.
Property: Four Points by Sheraton Shanghai, Pudong
Date(s): Jan 21
Room booked: 2 Traditional
Room received: 1 Superior Deluxe, Deluxe Suite
Award stay: no
BRG stay: no
SNAs redeemed: no
Comment: My friend also got upgraded this time. The Superior Deluxe room featured river view. This property treat Platinum really nice.
#35
Join Date: Apr 2012
Location: Canada
Programs: AC E50k, A3*G, UA*S, MR Titanium, HHonors Gold, Carlson Gold, NEXUS
Posts: 3,669
Wirelessly posted (Mozilla/5.0 (BB10; Touch) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.3.1.2576 Mobile Safari/537.35+)
Property: 4P Kingston Canada
Date(s): 1/21-22
Room booked: Traditional 2 queens
Room received: junior suite
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: I have a balcony. I'm not sure how to enjoy this in icy Canada, but I'll find a way
Property: 4P Kingston Canada
Date(s): 1/21-22
Room booked: Traditional 2 queens
Room received: junior suite
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: I have a balcony. I'm not sure how to enjoy this in icy Canada, but I'll find a way
#36
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,020
Property: Le Centre Sheraton Montreal
Date(s): 1/4-1/5
Room booked: Traditional K
Room received: Executive Suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: The executive suite at this property is a misnomer - should be more of a Grande Suite. The room has a full sectional couch, a dining room table for 6 people, and a separated bedroom.
Property: Westin Pasadena
Date(s): 1/6-1/7
Room booked: Traditional
Room received: Presidential Suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: Originally pre-blocked into the Governor's Suite. Was told the room was not available due to flooded room. Was then further upgraded to the Presidential suite.
Date(s): 1/4-1/5
Room booked: Traditional K
Room received: Executive Suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: The executive suite at this property is a misnomer - should be more of a Grande Suite. The room has a full sectional couch, a dining room table for 6 people, and a separated bedroom.
Property: Westin Pasadena
Date(s): 1/6-1/7
Room booked: Traditional
Room received: Presidential Suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: Originally pre-blocked into the Governor's Suite. Was told the room was not available due to flooded room. Was then further upgraded to the Presidential suite.
#37
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,020
#38
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Sheraton Miyako Hotel Osaka
Property: Sheraton Miyako Hotel Osaka
Date(s): January 2016 (3 nights)
Room booked: Standard Room (2 single beds)
Room received: Guest Room (2 single beds) - renovated
Award stay: No
BRG stay: Yes
SNAs redeemed: N/A
Comments: The reservation doesn't show up on SPG cause it was booked internally by the hotel (Approved BRG with no availability on SPG). I was upgraded to a renovated room at check-in.
Date(s): January 2016 (3 nights)
Room booked: Standard Room (2 single beds)
Room received: Guest Room (2 single beds) - renovated
Award stay: No
BRG stay: Yes
SNAs redeemed: N/A
Comments: The reservation doesn't show up on SPG cause it was booked internally by the hotel (Approved BRG with no availability on SPG). I was upgraded to a renovated room at check-in.
#39
Join Date: Sep 2004
Location: AA Fortress, no MRs for me!
Programs: AA Exec Plat (LT Gold), SPG Platinum, Hyatt Globalist, National Executive Elite
Posts: 309
Grosvenor House Dubai
Property: Grosvenor House Dubai
Date(s): December - January 2016 (4 nights)
Room booked: Standard Room
Room received: Corner Suite, new tower
Award stay: Yes
BRG stay: No
SNAs redeemed: Yes, cleared days before arrival
I originally booked another location in Dubai for this trip. About 10 days before I saw availability here or the Le Meridian Royal. I chose here due to reports of a great lounge and other positive comments. Great property, with a great room and treatment. Would totally do again.
Date(s): December - January 2016 (4 nights)
Room booked: Standard Room
Room received: Corner Suite, new tower
Award stay: Yes
BRG stay: No
SNAs redeemed: Yes, cleared days before arrival
I originally booked another location in Dubai for this trip. About 10 days before I saw availability here or the Le Meridian Royal. I chose here due to reports of a great lounge and other positive comments. Great property, with a great room and treatment. Would totally do again.
#40
formerly leemaj
Join Date: Jul 2004
Location: California
Programs: Bonvoy Titanium and LTP, Hyatt Globalist, UA Gold, SW Companion Pass
Posts: 217
Property: Westin Maui Resort and Spa
Date(s):1/14 - 1/19
Room booked: Golf / Mountain View with 2 double beds
Room received: Superior Ocean View with king bed
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.) yes
BRG stay: (yes/no) no
SNAs redeemed: (yes/no) no
Comments:
Date(s):1/14 - 1/19
Room booked: Golf / Mountain View with 2 double beds
Room received: Superior Ocean View with king bed
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.) yes
BRG stay: (yes/no) no
SNAs redeemed: (yes/no) no
Comments:
#41
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,712
Property: Le Royal Méridien Beach Resort & Spa Dubai
Date(s): January 21st-23rd
Room booked: Deluxe Room
Room received: Deluxe Suite initially, moved to a Super Deluxe Room instead
Award stay: No
BRG stay: Yes
SNAs redeemed: No
Comments: I'm a big fan of Le Méridien and love their new design direction so when I asked for a renovated room, they told me that they had no renovated suites at the moment but offered to put me up in the renovated Tower One. I sacrificed the Deluxe Suite I was assigned in the Main Building for a Super Deluxe Room in a Tower One and even though the room was half the size of the suite, the new design scheme and overall quality more than makes up for it [the suite is well-maintained, mind - just very dated] Looking forward to seeing what the hotel has planned for the rooms and suites in the Main Building once renovations kick off later this year.
Date(s): January 21st-23rd
Room booked: Deluxe Room
Room received: Deluxe Suite initially, moved to a Super Deluxe Room instead
Award stay: No
BRG stay: Yes
SNAs redeemed: No
Comments: I'm a big fan of Le Méridien and love their new design direction so when I asked for a renovated room, they told me that they had no renovated suites at the moment but offered to put me up in the renovated Tower One. I sacrificed the Deluxe Suite I was assigned in the Main Building for a Super Deluxe Room in a Tower One and even though the room was half the size of the suite, the new design scheme and overall quality more than makes up for it [the suite is well-maintained, mind - just very dated] Looking forward to seeing what the hotel has planned for the rooms and suites in the Main Building once renovations kick off later this year.
#42
Join Date: Dec 2015
Posts: 19
Property: Sheraton Grand Chicago
Date(s): January 21st-28th
Room booked: Traditional 2 Double Beds
Room received: Deluxe 1 King, top floor
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: When I was looking on the SPG app on arrival day, it looked like there were suits available for the duration. Didn't inquire with the FD when checking in though.
Date(s): January 21st-28th
Room booked: Traditional 2 Double Beds
Room received: Deluxe 1 King, top floor
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: When I was looking on the SPG app on arrival day, it looked like there were suits available for the duration. Didn't inquire with the FD when checking in though.
#43
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,017
There is no such thing as a "pre upgrade". I wish people on this forum would not use that term as it's not an accurate description of what has really taken place. You saw a advance room allocation, period.
When people [not singling out lcpteck] use the term "pre upgrade" it has the potential to set unrealistic expectations that carry over to check-in.
When people [not singling out lcpteck] use the term "pre upgrade" it has the potential to set unrealistic expectations that carry over to check-in.
#44
Join Date: May 2015
Posts: 146
Property: Sheraton lima
Date(s): January 1st - 1 night
Room booked: classic
Room received: executive
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: When I was looking on the SPG app on arrival day, it looked like there were suits available. Should have inquired with the FD when checking in.
Property: Le meridien ile maurice
Date(s): January 23rd - 7 nights
Room booked: deluxe
Room received: honeymoon suite
Award stay: yes (starpoints)
BRG stay: No
SNAs redeemed: No
Comments: Excellent SPG recognition. Really enjoying!
Date(s): January 1st - 1 night
Room booked: classic
Room received: executive
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: When I was looking on the SPG app on arrival day, it looked like there were suits available. Should have inquired with the FD when checking in.
Property: Le meridien ile maurice
Date(s): January 23rd - 7 nights
Room booked: deluxe
Room received: honeymoon suite
Award stay: yes (starpoints)
BRG stay: No
SNAs redeemed: No
Comments: Excellent SPG recognition. Really enjoying!
#45
Join Date: May 2014
Posts: 235
Property: Four Points by Sheraton Bangkok
Date(s): January - 1 night
Room booked: Comfortable Room
Room received: Premium Room
Award stay: Yes
BRG stay: No
SNAs redeemed: No
Comments: Took breakfast instead of 250 bonus starpoints
Property: Westin Grande Sukhumvit Bangkok
Date(s): January - 1 night
Room booked: Deluxe Room
Room received: Deluxe Suite
Award stay: No
BRG stay: Yes
SNAs redeemed: No
Comments: Executive Suite was pre-assigned on SPG app. On arrival was brought to Club Lounge for check in, Exec Suite was not available at that time but as I was happy to wait for the room to be ready, received Deluxe Suite at 5:30pm. Located at corner of 21st floor.
Date(s): January - 1 night
Room booked: Comfortable Room
Room received: Premium Room
Award stay: Yes
BRG stay: No
SNAs redeemed: No
Comments: Took breakfast instead of 250 bonus starpoints
Property: Westin Grande Sukhumvit Bangkok
Date(s): January - 1 night
Room booked: Deluxe Room
Room received: Deluxe Suite
Award stay: No
BRG stay: Yes
SNAs redeemed: No
Comments: Executive Suite was pre-assigned on SPG app. On arrival was brought to Club Lounge for check in, Exec Suite was not available at that time but as I was happy to wait for the room to be ready, received Deluxe Suite at 5:30pm. Located at corner of 21st floor.