Hyatt offering status match to SPG Gold and Platinums
Nov 26, 2015, 2:20 pm
#106
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,434
What about businesses the size of Hilton? Or were they always planning to offer status matches now and just coincidentally started offering them a couple of days after Hyatt started doing so?
Nov 26, 2015, 7:07 pm
#107
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,004
But they replied to my request for status match and said they'd get back to me shortly, without asking for any evidence of any kind. That's why I wondered if they would actually do it.
Good grief back at you.
(btw, I'm at >100 nights this year)
Nov 26, 2015, 7:40 pm
#108
Join Date: Dec 2009
Programs: BA Gold; AA Lfe Time PLT ; Marriott Titanium, LFT GLD
Posts: 1,276
The DSU's sound great. In theory they may work better for me that the SNAs as they are each for up to 7 days. I like suite upgrades when my wife is travelling with me and for vacations. However reading the reports on the Hyatt Board on FT there seem to be endless complaints of FSUs not clearing.
I have always like the up-market Hyatt hotels that have stayed in previously, however research Hyatt over the last few days I was shocked to see how thin their coverage is in Europe and Asia.
Even in the US they do not have properties in many of the cities that I travel to for business. In other cases SPG has 5 to 10 properties in a city I need to go to (giving me choices and different price points) whereas Hyatt has one or two.
Nov 26, 2015, 7:43 pm
#109
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
Hyatt must have received tons of emails requesting status match. I received the following response at 11:39 AM EST 11/25.
"Thank you for your interest in Hyatt Gold Passport. We have received your recently submitted request for membership and review of your tier status, and will get back to you within the next 14 business days.
We appreciate your patience during this time and sincerely apologize for any inconvenience this delay may cause."
I don't have any travel plans where Hyatt is an option for the rest of the year, but plans for January could involve Hyatt, or not.
"Thank you for your interest in Hyatt Gold Passport. We have received your recently submitted request for membership and review of your tier status, and will get back to you within the next 14 business days.
We appreciate your patience during this time and sincerely apologize for any inconvenience this delay may cause."
I don't have any travel plans where Hyatt is an option for the rest of the year, but plans for January could involve Hyatt, or not.
Nov 26, 2015, 7:54 pm
#110
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,434
Nov 26, 2015, 10:31 pm
#111
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,133
It took six days, but I finally got my Diamond match. Now just waiting for the suite awards to post...
Nov 27, 2015, 2:58 am
#112
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
Programs: UA-1k, 1mm, Marriott-LT Platinum, Hertz-Presidents Circle
Posts: 6,355
Nov 27, 2015, 6:10 am
#113
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
From my view, any company that is only planning through tomorrow will be short lived. Seat-of-their pants operations will always be reacting to outside influences and any growth will be accidental. That's not to say you shouldn't pay attention to what is going on in your industry and take advantage of current opportunities. But things like putting two operations together will not happen over night, like some suggest should happen.
Nov 27, 2015, 8:15 am
#114
Join Date: Nov 2015
Posts: 392
I just wish it would work for me.
The DSU's sound great. In theory they may work better for me that the SNAs as they are each for up to 7 days. I like suite upgrades when my wife is travelling with me and for vacations. However reading the reports on the Hyatt Board on FT there seem to be endless complaints of FSUs not clearing.
I have always like the up-market Hyatt hotels that have stayed in previously, however research Hyatt over the last few days I was shocked to see how thin their coverage is in Europe and Asia.
Even in the US they do not have properties in many of the cities that I travel to for business. In other cases SPG has 5 to 10 properties in a city I need to go to (giving me choices and different price points) whereas Hyatt has one or two.
The DSU's sound great. In theory they may work better for me that the SNAs as they are each for up to 7 days. I like suite upgrades when my wife is travelling with me and for vacations. However reading the reports on the Hyatt Board on FT there seem to be endless complaints of FSUs not clearing.
I have always like the up-market Hyatt hotels that have stayed in previously, however research Hyatt over the last few days I was shocked to see how thin their coverage is in Europe and Asia.
Even in the US they do not have properties in many of the cities that I travel to for business. In other cases SPG has 5 to 10 properties in a city I need to go to (giving me choices and different price points) whereas Hyatt has one or two.
Nov 27, 2015, 2:37 pm
#115
Join Date: Jun 2011
Programs: SPG Platinum, Hyatt Diamond
Posts: 1,134
I just wish it would work for me.
The DSU's sound great. In theory they may work better for me that the SNAs as they are each for up to 7 days. I like suite upgrades when my wife is travelling with me and for vacations. However reading the reports on the Hyatt Board on FT there seem to be endless complaints of FSUs not clearing.
I have always like the up-market Hyatt hotels that have stayed in previously, however research Hyatt over the last few days I was shocked to see how thin their coverage is in Europe and Asia.
Even in the US they do not have properties in many of the cities that I travel to for business. In other cases SPG has 5 to 10 properties in a city I need to go to (giving me choices and different price points) whereas Hyatt has one or two.
The DSU's sound great. In theory they may work better for me that the SNAs as they are each for up to 7 days. I like suite upgrades when my wife is travelling with me and for vacations. However reading the reports on the Hyatt Board on FT there seem to be endless complaints of FSUs not clearing.
I have always like the up-market Hyatt hotels that have stayed in previously, however research Hyatt over the last few days I was shocked to see how thin their coverage is in Europe and Asia.
Even in the US they do not have properties in many of the cities that I travel to for business. In other cases SPG has 5 to 10 properties in a city I need to go to (giving me choices and different price points) whereas Hyatt has one or two.
Nov 27, 2015, 3:25 pm
#116
Join Date: Dec 2009
Programs: BA Gold; AA Lfe Time PLT ; Marriott Titanium, LFT GLD
Posts: 1,276
The big difference between DSUs and SNAs is that you can see the availability of the DSU when you're on the site, in most cases. If there is a standard room, then you'll see it on the standard rate and c/p tabs. If there is a suite, then you'll see it on the standard rate tab. They have a running list on the Hyatt forum about which suites the DSUs are good for, so you cross-reference all the above and call in. You typically know before you call whether or not you're going to have the DSU approved or not. It is very simple and takes all of 20 seconds to complete. If there's no availability of a standard room (c/p or paid rate), then you pick another date. If there's no availability of the DSU-oriented suite, then you pick another date. I only had issues once where a standard room was not available at the Andaz 5th for three specific nights on a weekend last December. The Splash Suite was available, but I wasn't going to pay $500+ for the standard room since this is a great property for beneficial c/p rates. We moved our plans to a different weekend.
Nov 27, 2015, 3:34 pm
#117
Join Date: Dec 2009
Programs: BA Gold; AA Lfe Time PLT ; Marriott Titanium, LFT GLD
Posts: 1,276
I can't say I've had great luck with SPG suite upgrades, frankly. And I suppose we travel to different cities. SPG is pretty sparse where I want to go, and while these are both smaller chains, Hyatt happens to be there, and with higher-end properties. Maldives is a good example - I think I'm too old for the W, but I'll take the Park Hyatt there if I can.
I probably do have a very different pattern of stays. We often travel in the off-season, and our vacations are typically tagged onto my meetings and conferences, so typically not to resorts.
Nov 27, 2015, 3:48 pm
#118
Join Date: Nov 2015
Posts: 392
I agree with you on the W. I have stayed three times at W's (in Chicago, Seattle and New York) and each time my wife complained about the dark lobby, the excess of chrome, the driving beat disco music in the lobby, and the excess of twenty some-things carousing loudly when you enter the property at night.
I probably do have a very different pattern of stays. We often travel in the off-season, and our vacations are typically tagged onto my meetings and conferences, so typically not to resorts.
I probably do have a very different pattern of stays. We often travel in the off-season, and our vacations are typically tagged onto my meetings and conferences, so typically not to resorts.
OK - Andaz from now on.
Nov 27, 2015, 4:33 pm
#119
Join Date: Jul 2007
Location: Oslo, Norway
Programs: Star Alliance Gold, Skyteam E+, Bonvoy Titanium, Hilton Diamond
Posts: 1,032
Received an email a couple of hours ago telling me that I am upgraded to Diamond as well. However, the new status is not reflected in my account. Is this normal?
Nov 27, 2015, 4:39 pm
#120
Join Date: Sep 2012
Posts: 1,748
I saw my upgrade on my account first. No DSUs. Then about 8 hours later I received the email. And DSUs.
Took about 8 days to process.