Oct 22, 2015, 8:59 am
Last edit by: lcpteck
Resort Fee
A resort fee of 35 USD plus tax per room per night includes the following benefits:
A resort fee of 35 USD plus tax per room per night includes the following benefits:
- Wireless High Speed Internet Access
- Local phone calls
- Newspaper
- One yoga class
- Fitness center access
- Bicycle rental
- Self-parking
The Riviera Palm Springs, Tribute Portfolio Resort [Master Thread]
Dec 5, 2015, 9:01 am
#16
Join Date: Nov 2007
Location: Los Angeles, CA
Programs: UA 1K MM, Marriott LTT, AS Gold
Posts: 41
Points bonuses add up to make this worthwhile
I stayed here two weeks ago and completely agree with the comments about the service, the punishing resort fee, and the condition of the hotel (last renovated in 2008). Even so, it has great bones and with a bit of TLC could compete with other PS options.
The best reason to go now is the bonus points situation. I used this stay to complete my 10 Brands dashboard promo (10K points), got a 2K Tribute promo, and a $50 breakfast credit per day (while they work out the kinks with the breakfast coupons).
Also, it's a long walk to the heart of PS, but there's a frequent shuttle that picks up across the street from the hotel. This seems like a good *wood acquisition.
The best reason to go now is the bonus points situation. I used this stay to complete my 10 Brands dashboard promo (10K points), got a 2K Tribute promo, and a $50 breakfast credit per day (while they work out the kinks with the breakfast coupons).
Also, it's a long walk to the heart of PS, but there's a frequent shuttle that picks up across the street from the hotel. This seems like a good *wood acquisition.
Dec 5, 2015, 6:04 pm
#17
Join Date: May 1999
Location: YEG
Posts: 1,578
I stayed here 2 weeks ago
Front desk agent told me this property was built in 1959. last renovation was 2007.
I got upgraded to Jr. Suite. room size was ok. bathroom was ok. carpets needs to be replaced and new windows need to be installed. the street noise was so loud. it felt like the windows were open when they were not. to avoid street noise ask for a room not facing the street.
internet was very slow
breakfast service was very slow and the food came out kind of cold.
front desk staff were fantastic.
no issues with 4 pm late check out
Platinum amenity is 500 points per stay or $50 daily credit per room that can be used for Breakfast, lunch or dinner.
Front desk agent told me this property was built in 1959. last renovation was 2007.
I got upgraded to Jr. Suite. room size was ok. bathroom was ok. carpets needs to be replaced and new windows need to be installed. the street noise was so loud. it felt like the windows were open when they were not. to avoid street noise ask for a room not facing the street.
internet was very slow
breakfast service was very slow and the food came out kind of cold.
front desk staff were fantastic.
no issues with 4 pm late check out
Platinum amenity is 500 points per stay or $50 daily credit per room that can be used for Breakfast, lunch or dinner.
Dec 7, 2015, 12:31 pm
#18
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,844
Watch your SPG Amex statements as this hotel has still not been coded as a Starwood hotel with AMEX yet and the double points are not posting. Have been on hold with 4 different agents now for over 40 minutes trying to get somebody who knows how to report it. Apparently nobody does as Amex finally transferred me to regular SPG reservations which did not have any idea what to do.
It is nice to have these hotels added quickly but the roll out has been less than stellar.
It is nice to have these hotels added quickly but the roll out has been less than stellar.
Last edited by sfozrhfco; Dec 7, 2015 at 12:41 pm
Dec 7, 2015, 2:28 pm
#19
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Dec 7, 2015, 3:43 pm
#20
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,844
My apologies for the inconvenience. I have reported this to the appropriate teams for their review.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Dec 7, 2015, 11:48 pm
#21
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,655
looking for suggestions on whether to stay here later this month or cancel....will be driving from la - scottsdale & was planning on breaking my journey by spending the night here....
i have a $89 brg rate booked so i stand to earn the following:
stay $89+$35 = $124 * 4 = 496 points
spg amex spends $138.86 * 2 = 277 points
plat amenity = 500 points
brg bonus = 2,000 points
all 10 brands bonus = 1,000 points
tribute promo bonus = 2,000 points
a grand total of 6,273 points for a total of $138.86 spent....
i don't need the stay/night credit since i'm already a plat at ambassador level....is this property worth staying overnight to break my journey or should i just drive the extra 4 hours to scottsdale & skip it????
i have a $89 brg rate booked so i stand to earn the following:
stay $89+$35 = $124 * 4 = 496 points
spg amex spends $138.86 * 2 = 277 points
plat amenity = 500 points
brg bonus = 2,000 points
all 10 brands bonus = 1,000 points
tribute promo bonus = 2,000 points
a grand total of 6,273 points for a total of $138.86 spent....
i don't need the stay/night credit since i'm already a plat at ambassador level....is this property worth staying overnight to break my journey or should i just drive the extra 4 hours to scottsdale & skip it????
Dec 8, 2015, 3:36 am
#22
Join Date: Nov 2010
Location: KSA
Programs: Marriott AMB, Skywards Gold
Posts: 3,736
looking for suggestions on whether to stay here later this month or cancel....will be driving from la - scottsdale & was planning on breaking my journey by spending the night here....
i have a $89 brg rate booked so i stand to earn the following:
stay $89+$35 = $124 * 4 = 496 points
spg amex spends $138.86 * 2 = 277 points
plat amenity = 500 points
brg bonus = 2,000 points
all 10 brands bonus = 1,000 points
tribute promo bonus = 2,000 points
a grand total of 6,273 points for a total of $138.86 spent....
i don't need the stay/night credit since i'm already a plat at ambassador level....is this property worth staying overnight to break my journey or should i just drive the extra 4 hours to scottsdale & skip it????
i have a $89 brg rate booked so i stand to earn the following:
stay $89+$35 = $124 * 4 = 496 points
spg amex spends $138.86 * 2 = 277 points
plat amenity = 500 points
brg bonus = 2,000 points
all 10 brands bonus = 1,000 points
tribute promo bonus = 2,000 points
a grand total of 6,273 points for a total of $138.86 spent....
i don't need the stay/night credit since i'm already a plat at ambassador level....is this property worth staying overnight to break my journey or should i just drive the extra 4 hours to scottsdale & skip it????
Dec 8, 2015, 4:08 am
#23
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,655
actually we are shopping at cabazon....the plan was to leave la around noon....get to the outlets around 2pm....shop for a few hours & then leave for scottsdale around 6-7pm....i had booked the riviera in case we got late & didn't want to drive at night....i think if they didn't have the stupid resort fees then i would have definitely stayed....
Dec 8, 2015, 3:27 pm
#24
Join Date: Apr 2011
Location: Quebec and Ontario, Canada
Programs: AC*E50, SPG/Marriott Plat
Posts: 1,917
looking for suggestions on whether to stay here later this month or cancel....will be driving from la - scottsdale & was planning on breaking my journey by spending the night here....
i have a $89 brg rate booked so i stand to earn the following:
stay $89+$35 = $124 * 4 = 496 points
spg amex spends $138.86 * 2 = 277 points
plat amenity = 500 points
brg bonus = 2,000 points
all 10 brands bonus = 1,000 points
tribute promo bonus = 2,000 points
a grand total of 6,273 points for a total of $138.86 spent....
i don't need the stay/night credit since i'm already a plat at ambassador level....is this property worth staying overnight to break my journey or should i just drive the extra 4 hours to scottsdale & skip it????
i have a $89 brg rate booked so i stand to earn the following:
stay $89+$35 = $124 * 4 = 496 points
spg amex spends $138.86 * 2 = 277 points
plat amenity = 500 points
brg bonus = 2,000 points
all 10 brands bonus = 1,000 points
tribute promo bonus = 2,000 points
a grand total of 6,273 points for a total of $138.86 spent....
i don't need the stay/night credit since i'm already a plat at ambassador level....is this property worth staying overnight to break my journey or should i just drive the extra 4 hours to scottsdale & skip it????
BTW is the Tribute promo still valid ?
Dec 8, 2015, 11:16 pm
#25
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,655
Dec 8, 2015, 11:30 pm
#26
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
My favorite thing about the property is that it is a really beautifully renovated mid-century classic property. If this kind of thing is interesting to you, then it might be worth it. I also happen to love Palm Springs. However, as I said in an earlier post and others have said, the service is not great, and my guess is that the rooms could probably use a refresh at this point (the hotel was fully renovated in 2007 or so).
Dec 8, 2015, 11:49 pm
#27
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,655
My favorite thing about the property is that it is a really beautifully renovated mid-century classic property. If this kind of thing is interesting to you, then it might be worth it. I also happen to love Palm Springs. However, as I said in an earlier post and others have said, the service is not great, and my guess is that the rooms could probably use a refresh at this point (the hotel was fully renovated in 2007 or so).
Dec 9, 2015, 6:39 am
#29
Join Date: Nov 2010
Location: KSA
Programs: Marriott AMB, Skywards Gold
Posts: 3,736
looking for suggestions on whether to stay here later this month or cancel....will be driving from la - scottsdale & was planning on breaking my journey by spending the night here....
i have a $89 brg rate booked so i stand to earn the following:
stay $89+$35 = $124 * 4 = 496 points
spg amex spends $138.86 * 2 = 277 points
plat amenity = 500 points
brg bonus = 2,000 points
all 10 brands bonus = 1,000 points
tribute promo bonus = 2,000 points
a grand total of 6,273 points for a total of $138.86 spent....
i don't need the stay/night credit since i'm already a plat at ambassador level....is this property worth staying overnight to break my journey or should i just drive the extra 4 hours to scottsdale & skip it????
i have a $89 brg rate booked so i stand to earn the following:
stay $89+$35 = $124 * 4 = 496 points
spg amex spends $138.86 * 2 = 277 points
plat amenity = 500 points
brg bonus = 2,000 points
all 10 brands bonus = 1,000 points
tribute promo bonus = 2,000 points
a grand total of 6,273 points for a total of $138.86 spent....
i don't need the stay/night credit since i'm already a plat at ambassador level....is this property worth staying overnight to break my journey or should i just drive the extra 4 hours to scottsdale & skip it????
Dec 11, 2015, 8:41 am
#30
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,655
You should not forget the 2,015 bonus points promo as well. that is unless you have not earned it already. And yes, you don't earn starpoints on resort fees. But you can always ask to waive it, if that's not possible, you should definitely ask for the alternative plat amenity since the fee includes internet.
i'll ask them to waive the resort fee....if they do then i'll end up staying....if not then i guess i'll skip it this time....