Westin Grand Cayman, Cayman Islands [Master Thread]
#31
Join Date: Mar 2008
Location: Toronto, Canada
Programs: SPG, HH, Aeroplan
Posts: 37
Westin is within a walking distance to Foster's supermarket located south of the Ritz in Strand plaza. It sells a variety of prepared hot food, salads, soups, fruit. Across the street from Westin are several modern eateries - Perk Up, Eats Cafe.
We found service at Westin very good - friendly, quite fast, especially if one gets to know the staff. They are from around the world - just like on a cruiseship. I tipped reasonably - this may have something to do with my experience.
I'm also wondering if anyone has experience using SPG points for an award for a suite at this Westin. I know you can book standard rooms, and I know they don't upgrade to suites, but can points be used for them? I wouldn't think my Platinum status would make any difference in that respect...
I asked about upgrades myself - Westin Casuarina only provides free upgrades to SPG members or cash upgrades. No upgrades on points. The suites as I understood were not different from ocean view rooms. Only Presidential suite had a huge terrace.
They also have several deluxe beach view rooms on the ground floor but they are not very private. I do not think they were occupied during our stay. These rooms do not face the pool and provide walk out to beach with a very small patio. Partial ocean view rooms are almost as good especially rooms 101, 103 and 105. They are on the side of the building and provide walk out to the beach via grass lawn.
By the way Governor's Residence is next door to the Westin. There are also several very nice condos after the Residence - Pinnacle (high end), Plantana (older but well kept), Avalon (higher end). At Plantana, the prices are slightly less than those at the Westin but with no food services around the pool.
I personally would choose Westin for a special occasion.
I created a small photo album that shows the pool and the beach at the Westin here.
Last edited by luxe; Mar 22, 2009 at 12:34 pm Reason: Corrected phto album URL
#33
Join Date: Mar 2008
Location: Toronto, Canada
Programs: SPG, HH, Aeroplan
Posts: 37
As far as wireless access, they do provide it but at $12.95 C.I/day. Everyone has to pay, even SPG members.
Have a great trip. I wish I was going again :-)
#34
Join Date: Mar 2008
Location: Toronto, Canada
Programs: SPG, HH, Aeroplan
Posts: 37
Last edited by luxe; Mar 22, 2009 at 12:33 pm Reason: Corrected photo album URL
#36
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
#37
Join Date: Apr 2001
Location: ORD: UA GS - 1MM, SPG Plat, Marriott Plat
Posts: 116
We Used Points
We used points for a 5 night stay in Feb of this year. If memory serves, it was use 4 nights, get the 5th free. Decent resort, nothing much to add from what has been said previously in this thread. Restaurant and grocery store recommendations were on target from our perspective too.
#38
Join Date: Dec 2005
Location: Washington DC
Programs: SPG Plat 50+, Hyatt Diamond, United Gold
Posts: 56
Just got back from point stay -- some info about the Westin
Just to echo last two posts, this property most definitely accepts point stays since we just got back a few days ago from a 7 night stay using points. We've stayed on points previously as well.
A few other points about this property:
- I think this place gets some really unfair criticism. It's probably my favorite Caribbean property overall since it's very clean, has nice enough rooms (nothing special, but not shabby at all), the service is very good, the food and pool are both excellent, and the beach is the BEST of any hotel I've ever been to. Most of that is due to the fact that 7 mile beach has incredibly gorgeous sand and crystal clear and calm (not choppy like st maarten) water.
- No plat lounge, no suites, no really fancy rooms, no fancy bathrooms, expensive internet -- yes, all of those negatives are right on the money, but if you're here to relax and enjoy everything the island has to offer, I think these are small points. IMHO, the pool and beach and service far outweigh the small little negatives
- Every time we've stayed there, we've gotten the upgrade to a 5th floor ocean view room without any problem at all. If there is an upgrade available, they are happy to give it to you. The only time you won't get the upgrade is if the hotel is full or near full.
- Location is wonderful. Close to great restaurants (check out Ragazzi and Yoshii -- Eats is also a nice cheap diner style option) and the supermarket (Foster's). Make sure you take full advantage of the public bus (which are just minivans with special markings) since it's WAY cheaper than taking cabs. The bus goes down to Georgetown and up to west bay/turtle farm. Otherwise, rent a car, which are usually about $40/day. I would avoid cabs at all costs since they are a major rip off outside of fixed fares like going to the airport.
- With all that said, the one thing I will say is that I would never pay the $329 per night that this hotel commands (especially when you add in the $20 daily resort fee and outrageously expensive internet). I stay here because I think it's a decent use of points, but if I am paying cash in the Caymans, I'd book the Ritz. If you use some corp codes, you can almost always find a room at the Ritz for $250 per night. Given that the Ritz site allows the same corp codes as Marriott, it's pretty easy to get this deal.
A few other points about this property:
- I think this place gets some really unfair criticism. It's probably my favorite Caribbean property overall since it's very clean, has nice enough rooms (nothing special, but not shabby at all), the service is very good, the food and pool are both excellent, and the beach is the BEST of any hotel I've ever been to. Most of that is due to the fact that 7 mile beach has incredibly gorgeous sand and crystal clear and calm (not choppy like st maarten) water.
- No plat lounge, no suites, no really fancy rooms, no fancy bathrooms, expensive internet -- yes, all of those negatives are right on the money, but if you're here to relax and enjoy everything the island has to offer, I think these are small points. IMHO, the pool and beach and service far outweigh the small little negatives
- Every time we've stayed there, we've gotten the upgrade to a 5th floor ocean view room without any problem at all. If there is an upgrade available, they are happy to give it to you. The only time you won't get the upgrade is if the hotel is full or near full.
- Location is wonderful. Close to great restaurants (check out Ragazzi and Yoshii -- Eats is also a nice cheap diner style option) and the supermarket (Foster's). Make sure you take full advantage of the public bus (which are just minivans with special markings) since it's WAY cheaper than taking cabs. The bus goes down to Georgetown and up to west bay/turtle farm. Otherwise, rent a car, which are usually about $40/day. I would avoid cabs at all costs since they are a major rip off outside of fixed fares like going to the airport.
- With all that said, the one thing I will say is that I would never pay the $329 per night that this hotel commands (especially when you add in the $20 daily resort fee and outrageously expensive internet). I stay here because I think it's a decent use of points, but if I am paying cash in the Caymans, I'd book the Ritz. If you use some corp codes, you can almost always find a room at the Ritz for $250 per night. Given that the Ritz site allows the same corp codes as Marriott, it's pretty easy to get this deal.
#40
Join Date: Mar 2007
Posts: 3,990
I've never been able to. You need to phone to use regular points anyway, so it wouldn't hurt to ask when you do.
If you want a nice alternative, dollar for dollar better value, a guaranteed suite, and a great, affordable restaurant, with access to the same beach as the Westin, check out the Sunshine Suites right across the road.
Cheers,
If you want a nice alternative, dollar for dollar better value, a guaranteed suite, and a great, affordable restaurant, with access to the same beach as the Westin, check out the Sunshine Suites right across the road.
Cheers,
#43
Join Date: May 2007
Posts: 747
Question for anyone who has stayed at the Westin on Grand Cayman
Can anyone tell me if this hotel has the nasty motion-detector-actuated thermostat system? I want to be prepared ahead of time if I need to deal with it as described on the thread about these thermostats.
#44
Join Date: Aug 2006
Programs: Hyatt Diamond, SPG LT Plat, AA 3MM EXP
Posts: 397
No, they don't. Their AC system is quite pleasant but has only two modes, high and low.