Select Member Exclusive Email offer [Targeted], 30 April 2015
May 3, 2015, 8:35 am
#31
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,825
I got nothing. Have a stay worth several thousand booked at the W Barcelona and asked my ambassador if there is any promo. Nope.
May 3, 2015, 9:48 am
#32
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Not eligible for this promo.
May 3, 2015, 9:54 am
#33
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
I can't believe *Wood is not offering any promo to it's best customers (i.e., Plats). Why a chain would ignore us is beyond me and has already resulted in 35 nights being shifted to Hilton (in my case). I'm actually starting to get used to their product and benefits. SPG you are playing with fire and over a modest amount of points risk losing and alienating your best customers.
May 3, 2015, 10:40 am
#34
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
As usual, some people think promos are a reward for loyalty. They aren't. The opposite, in fact.
Promos are incentives to increase sales. Targeted promos target individuals to encourage them to stay more often. Promos have nothing to do with rewarding loyalty. They have everything to do with heads in beds.
For every person who threatens to walk because the promo doesn't include them, promos deliver countless other sales that more than offset any out-of-joint noses.
Cheers,
Promos are incentives to increase sales. Targeted promos target individuals to encourage them to stay more often. Promos have nothing to do with rewarding loyalty. They have everything to do with heads in beds.
For every person who threatens to walk because the promo doesn't include them, promos deliver countless other sales that more than offset any out-of-joint noses.
Cheers,
Exactly, you can actually do better if you are less loyal. The theory with these targeted promos is they drive extra revenue without added cost for those customers already "locked in". But with social media these days you may end up chasing a good few of those hooked customers away when they realize they aren't getting as much as less loyal folks. And unless we do that, we are playing into that strategy. I plan to not stay at any Starwood property until I get a targeted promo!
May 3, 2015, 11:43 am
#35
Join Date: Feb 2011
Location: Somewhere above the Mason-Dixon
Programs: DL Ham Samich
Posts: 1,659
Our company moved all of our business to starwood in Jan 2014, and I personally only stayed 51 nights last year. This is the kind of treatment we expected from Hilton, not Starwood. Not feeling valued is going to get us to move to the next chain
May 3, 2015, 1:32 pm
#36
Join Date: Mar 2007
Posts: 3,990
Cheers,
May 3, 2015, 2:47 pm
#37
Join Date: Nov 2012
Location: SFO
Posts: 1,746
I'm a Platinum 75 and my promo was "stay with Hyatt instead and earn Hyatt Diamond status for next year"
May 3, 2015, 3:56 pm
#38
Join Date: Oct 2010
Location: YVR - Vancouver, with most winter weekends in Whistler.
Programs: Aeroplan 35K, Alaska MVP, Marriott Titanium / Lifetime Platinum, Hertz President's Circle
Posts: 4,609
Maddening. 
I personally did not qualify as a mild SPG Gold with 5 stays / 9 nights YTD.
My wife, whom has not had a qualifying stay (but lots of Amex spend) since August 21, 2014, was selected for the Stay 4, get 3 award. She's regularly an SPG Gold through Amex qualifying spend.
The strategy is now to set up an SPG account for your wife or significant other, then get the stays credited there, when and as required.
I personally did not qualify as a mild SPG Gold with 5 stays / 9 nights YTD.
My wife, whom has not had a qualifying stay (but lots of Amex spend) since August 21, 2014, was selected for the Stay 4, get 3 award. She's regularly an SPG Gold through Amex qualifying spend.
The strategy is now to set up an SPG account for your wife or significant other, then get the stays credited there, when and as required.
May 3, 2015, 5:11 pm
#39
Join Date: Sep 2010
Location: DCA
Programs: AA Plat, Bonvoy Gold
Posts: 425
I don't get it. Persons who are loyal are ALREADY incentivized to continue using Starwood, are they not? You get suite upgrades on most visits, extra starpoints on all visits, and other bennies.
May 3, 2015, 7:23 pm
#40
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,519
If you look at the previous thread, you will see that all kinds of "loyal" members were getting targeted. As I've mentioned before, I don't resent promos to draw new people in. I don't resent promos that don't work for me because they require 2, 3, 4 consecutive nights or whatever. I resent promos where I am not even allowed to participate but others at my level are.
May 3, 2015, 9:28 pm
#41
Join Date: Sep 2010
Location: DCA
Programs: AA Plat, Bonvoy Gold
Posts: 425
But why? Are you getting anything less than what was promised to you?
May 3, 2015, 9:50 pm
#42
Join Date: Jan 2008
Location: Sydney, Australia
Programs: HH Diamond, Marriott Titanium/LTG, IHG Platinum
Posts: 1,921
I was offered a Stay 3 time to receive 7,500 points. It suggested I haven't stayed at their properties for a while and that they would like to see me back. I have had only 2 stays / 9 nights YTD and am a current base member. I will meet the promotion, and as well qualify for Platinum this year 
and might make it to Lifetime Gold in the process too
and might make it to Lifetime Gold in the process too
May 3, 2015, 11:37 pm
#43
Join Date: Mar 2014
Programs: SPG Platinum, Marriott Plat, Hyatt Diamond, Hilton Diamond
Posts: 235
I currently have a booking of 3 rooms in July. Does this constitute as 3 stays for this promo? Or I have to do 3 separate stay at different time?
T&C only mentioned eligible paid stay which I suppose booking 3 rooms should get the bonus points for this promo as well.
T&C only mentioned eligible paid stay which I suppose booking 3 rooms should get the bonus points for this promo as well.
May 4, 2015, 12:43 am
#44
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
To your other point - yes, I also get suite upgrades, etc. But so do Plats who just achieve 50 nights. I stay well above them and while they get promos to get to my level I get nothing beyond this for all my extra stays. Due to this I shift stay patterns, as I also get suite upgrades and all other bennies at other chains for achieving status with them.
May 4, 2015, 7:00 am
#45
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,668
not eligible here as well....
i have lots of nights booked with spg over the next couple of months....would have been nice to get some extra points....ah well, not the end of the world....
i have lots of nights booked with spg over the next couple of months....would have been nice to get some extra points....ah well, not the end of the world....