SPG -> SPG transfer - ridiculous
Jan 29, 2015, 12:55 am
#1
Original Poster
Join Date: May 2004
Location: LAX
Posts: 1,849
SPG -> SPG transfer - ridiculous
Let me say this first - this is an amazing benefit and it should be allowed
to do in every program - still SPG is the only one I know to allow to transfer
points between "family" accounts (I guess BA is another one).
So why the heck does it take so long??? Seriously. It should be instant.
No, it takes a week or longer. No excuse if you ask me.
to do in every program - still SPG is the only one I know to allow to transfer
points between "family" accounts (I guess BA is another one).
So why the heck does it take so long??? Seriously. It should be instant.
No, it takes a week or longer. No excuse if you ask me.
Jan 29, 2015, 5:07 am
#2
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,475
BA program works differently. You cannot transfer between family accounts, but you can redeem using combined points.
SPG transfers used to instant but changed to manual review some time ago due to fraud. I don't see an issue.
SPG transfers used to instant but changed to manual review some time ago due to fraud. I don't see an issue.
Jan 29, 2015, 5:31 am
#3
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Let me say this first - this is an amazing benefit and it should be allowed
to do in every program - still SPG is the only one I know to allow to transfer
points between "family" accounts (I guess BA is another one).
So why the heck does it take so long??? Seriously. It should be instant.
No, it takes a week or longer. No excuse if you ask me.
to do in every program - still SPG is the only one I know to allow to transfer
points between "family" accounts (I guess BA is another one).
So why the heck does it take so long??? Seriously. It should be instant.
No, it takes a week or longer. No excuse if you ask me.
Jan 29, 2015, 5:35 am
#4
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
Let me say this first - this is an amazing benefit and it should be allowed
to do in every program - still SPG is the only one I know to allow to transfer
points between "family" accounts (I guess BA is another one).
So why the heck does it take so long??? Seriously. It should be instant.
No, it takes a week or longer. No excuse if you ask me.
to do in every program - still SPG is the only one I know to allow to transfer
points between "family" accounts (I guess BA is another one).
So why the heck does it take so long??? Seriously. It should be instant.
No, it takes a week or longer. No excuse if you ask me.
Jan 29, 2015, 5:50 am
#5
Join Date: Oct 2006
Location: BUF
Programs: SPG Plt, HHonors Gold, UA Gold, PC Plat, Marriott Gold
Posts: 880
with all the account hacking going on, i'd be somewhat worried if it was truly instant. a week though does seem a tad too long though...
Jan 29, 2015, 6:36 am
#6
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
Jan 29, 2015, 9:09 am
#7
Original Poster
Join Date: May 2004
Location: LAX
Posts: 1,849
a week and counting...
Jan 29, 2015, 10:36 am
#8
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
My apologies for any delay. We discussed yesterday that internal transfers are currently taking 10 business days. If your internal transfer has not completed by then, you can contact SPG customer service and request a follow-up be done.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Jan 29, 2015, 11:29 am
#9
Original Poster
Join Date: May 2004
Location: LAX
Posts: 1,849
That's TWO weeks! Seriously?
If I want to "give" my wife a few thousand points so she can transfer
them to an airline, with those extra points-to-miles delays, we need to count
at least a month! Hardy a benefit....
Counting that the airline awards disappear in hours, a month is not an option.
I think this is gonna make me think twice before using my SPG Amex card again.
And choosing any SPG hotel just for the point earning benefit.
Not worth it for me as I never use my SPG points for the hotel stays.
If I want to "give" my wife a few thousand points so she can transfer
them to an airline, with those extra points-to-miles delays, we need to count
at least a month! Hardy a benefit....
Counting that the airline awards disappear in hours, a month is not an option.
I think this is gonna make me think twice before using my SPG Amex card again.
And choosing any SPG hotel just for the point earning benefit.
Not worth it for me as I never use my SPG points for the hotel stays.
Jan 29, 2015, 12:11 pm
#10
Join Date: Mar 2007
Posts: 3,990
That's TWO weeks! Seriously?
If I want to "give" my wife a few thousand points so she can transfer
them to an airline, with those extra points-to-miles delays, we need to count
at least a month! Hardy a benefit....
Counting that the airline awards disappear in hours, a month is not an option.
I think this is gonna make me think twice before using my SPG Amex card again.
And choosing any SPG hotel just for the point earning benefit.
Not worth it for me as I never use my SPG points for the hotel stays.
If I want to "give" my wife a few thousand points so she can transfer
them to an airline, with those extra points-to-miles delays, we need to count
at least a month! Hardy a benefit....
Counting that the airline awards disappear in hours, a month is not an option.
I think this is gonna make me think twice before using my SPG Amex card again.
And choosing any SPG hotel just for the point earning benefit.
Not worth it for me as I never use my SPG points for the hotel stays.
Cheers,
Jan 29, 2015, 10:01 pm
#11
Join Date: Oct 2010
Location: YVR - Vancouver, with most winter weekends in Whistler.
Programs: Aeroplan 35K, Alaska MVP, Marriott Titanium / Lifetime Platinum, Hertz President's Circle
Posts: 4,609
There are pluses and minuses to every situation. I would personally rather see the benefit continue instead of SPG taking it away.