Mar 30, 2015, 12:29 am
Last edit by: lcpteck
SPG Keyless
List of SPG Keyless properties
Aloft Abu Dhabi
Aloft Arundel Mills
Aloft Asheville Downtown
Aloft Atlanta Downtown
Aloft Austin at The Domain
Aloft Beachwood
Aloft Beijing, Haidian
Aloft Birmingham Soho Square
Aloft Bogota Airport
Aloft Bolingbrook
Aloft Broomfield Denver
Aloft Brussels Schuman
Aloft Buffalo Airport
Aloft Bursa Hotel
Aloft BWI Baltimore Washington International Airport
Aloft Calgary University
Aloft Cancun
Aloft Cessna
Aloft Chapel Hill
Aloft Charleston Airport & Convention Center
Aloft Charlotte Ballantyne
Aloft Charlotte Uptown at the EpiCentre
Aloft Chesapeake
Aloft Chicago City Center
Aloft Chicago O'Hare
Aloft Cleveland Downtown
Aloft Cupertino
Aloft Dalian
Aloft Dallas Downtown
Aloft Denver Downtown
Aloft Denver International Airport
Aloft Detroit
Aloft Dongguan Songshan Lake
Aloft Dulles Airport North
Aloft Frisco
Aloft Green Bay
Aloft Guadalajara
Aloft Haiyang
Aloft Harlem
Aloft Houston by the Galleria
Aloft Jacksonville Airport
Aloft Jacksonville Tapestry Park
Aloft Kuala Lumpur Sentral
Aloft Las Colinas
Aloft Leawood-Overland Park
Aloft Lexington
Aloft Liverpool
Aloft London Excel
Aloft Miami - Brickell
Aloft Miami Doral
Aloft Milwaukee Downtown
Aloft Minneapolis
Aloft Montréal Airport
Aloft Mount Laurel
Aloft Nanhai, Foshan
Aloft Nashville West End
Aloft Nashville-Cool Springs
Aloft New Orleans Downtown
Aloft New York Brooklyn
Aloft Oklahoma City Downtown Bricktown
Aloft Ontario-Rancho Cucamonga
Aloft Orlando Downtown
Aloft Panama
Aloft Philadelphia Airport
Aloft Phoenix-Airport
Aloft Plano
Aloft Portland Airport at Cascade Station
Aloft Richmond West
Aloft Rogers-Bentonville
Aloft San Antonio Airport
Aloft San Francisco Airport
Aloft Seoul Gangnam
Aloft Silicon Valley
Aloft Sunnyvale
Aloft Tallahassee Downtown
Aloft Tampa Downtown
Aloft Tempe
Aloft Tucson University
Aloft Tulsa
Aloft Tulsa Downtown
Aloft Vaughan Mills
Aloft Winchester
Aloft Yancheng
Aloft Zhengzhou Shangjie
Aloft Zhengzhou Zhengdong New District
Element Arundel Mills
Element Dallas Fort Worth Airport North
Element Denver Park Meadows
Element Ewing Princeton
Element Fargo
Element Frankfurt Airport
Element Hanover Lebanon
Element Harrison - Newark
Element Houston Vintage Park
Element Las Vegas Summerlin
Element Lexington
Element Miami Doral
Element Miami International Airport
Element New York Times Square West
Element Omaha Midtown Crossing
Element Suzhou Science and Technology Town
W Atlanta - Buckhead
W Atlanta - Downtown
W Atlanta - Midtown
W Austin
W Barcelona
W Bogota Hotel
W Boston
W Chicago - City Center
W Chicago - Lakeshore
W Dallas - Victory
W Doha Hotel & Residences
W Fort Lauderdale
W Guangzhou
W Hoboken
W Hollywood
W Hong Kong
W Istanbul
W London - Leicester Square
W Los Angeles - Westwood
W Mexico City
W Minneapolis - The Foshay
W Montréal
W New Orleans - French Quarter
W New York - Downtown
W New York - Times Square
W New York - Union Square
W Paris - Opéra
W Retreat & Spa Bali - Seminyak
W Retreat Koh Samui
W San Francisco
W Santiago
W Scottsdale
W Seattle
W Seoul - Walkerhill
W Singapore - Sentosa Cove
W South Beach
W Taipei
W Washington D.C.
List of SPG Keyless properties
Aloft Abu Dhabi
Aloft Arundel Mills
Aloft Asheville Downtown
Aloft Atlanta Downtown
Aloft Austin at The Domain
Aloft Beachwood
Aloft Beijing, Haidian
Aloft Birmingham Soho Square
Aloft Bogota Airport
Aloft Bolingbrook
Aloft Broomfield Denver
Aloft Brussels Schuman
Aloft Buffalo Airport
Aloft Bursa Hotel
Aloft BWI Baltimore Washington International Airport
Aloft Calgary University
Aloft Cancun
Aloft Cessna
Aloft Chapel Hill
Aloft Charleston Airport & Convention Center
Aloft Charlotte Ballantyne
Aloft Charlotte Uptown at the EpiCentre
Aloft Chesapeake
Aloft Chicago City Center
Aloft Chicago O'Hare
Aloft Cleveland Downtown
Aloft Cupertino
Aloft Dalian
Aloft Dallas Downtown
Aloft Denver Downtown
Aloft Denver International Airport
Aloft Detroit
Aloft Dongguan Songshan Lake
Aloft Dulles Airport North
Aloft Frisco
Aloft Green Bay
Aloft Guadalajara
Aloft Haiyang
Aloft Harlem
Aloft Houston by the Galleria
Aloft Jacksonville Airport
Aloft Jacksonville Tapestry Park
Aloft Kuala Lumpur Sentral
Aloft Las Colinas
Aloft Leawood-Overland Park
Aloft Lexington
Aloft Liverpool
Aloft London Excel
Aloft Miami - Brickell
Aloft Miami Doral
Aloft Milwaukee Downtown
Aloft Minneapolis
Aloft Montréal Airport
Aloft Mount Laurel
Aloft Nanhai, Foshan
Aloft Nashville West End
Aloft Nashville-Cool Springs
Aloft New Orleans Downtown
Aloft New York Brooklyn
Aloft Oklahoma City Downtown Bricktown
Aloft Ontario-Rancho Cucamonga
Aloft Orlando Downtown
Aloft Panama
Aloft Philadelphia Airport
Aloft Phoenix-Airport
Aloft Plano
Aloft Portland Airport at Cascade Station
Aloft Richmond West
Aloft Rogers-Bentonville
Aloft San Antonio Airport
Aloft San Francisco Airport
Aloft Seoul Gangnam
Aloft Silicon Valley
Aloft Sunnyvale
Aloft Tallahassee Downtown
Aloft Tampa Downtown
Aloft Tempe
Aloft Tucson University
Aloft Tulsa
Aloft Tulsa Downtown
Aloft Vaughan Mills
Aloft Winchester
Aloft Yancheng
Aloft Zhengzhou Shangjie
Aloft Zhengzhou Zhengdong New District
Element Arundel Mills
Element Dallas Fort Worth Airport North
Element Denver Park Meadows
Element Ewing Princeton
Element Fargo
Element Frankfurt Airport
Element Hanover Lebanon
Element Harrison - Newark
Element Houston Vintage Park
Element Las Vegas Summerlin
Element Lexington
Element Miami Doral
Element Miami International Airport
Element New York Times Square West
Element Omaha Midtown Crossing
Element Suzhou Science and Technology Town
W Atlanta - Buckhead
W Atlanta - Downtown
W Atlanta - Midtown
W Austin
W Barcelona
W Bogota Hotel
W Boston
W Chicago - City Center
W Chicago - Lakeshore
W Dallas - Victory
W Doha Hotel & Residences
W Fort Lauderdale
W Guangzhou
W Hoboken
W Hollywood
W Hong Kong
W Istanbul
W London - Leicester Square
W Los Angeles - Westwood
W Mexico City
W Minneapolis - The Foshay
W Montréal
W New Orleans - French Quarter
W New York - Downtown
W New York - Times Square
W New York - Union Square
W Paris - Opéra
W Retreat & Spa Bali - Seminyak
W Retreat Koh Samui
W San Francisco
W Santiago
W Scottsdale
W Seattle
W Seoul - Walkerhill
W Singapore - Sentosa Cove
W South Beach
W Taipei
W Washington D.C.
SPG Keyless (mobile, keyless check-in) - Now Live [Master Thread]
Nov 4, 2014, 7:22 am
#31
Join Date: Dec 2008
Location: YWG
Programs: SEMM,SPG Plat
Posts: 306
Normally if I lose my key you replace it for me.
If I lose my phone will you replace it for me as well?
If I lose my phone will you replace it for me as well?
Nov 4, 2014, 7:48 am
#32
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,510
My phone is always set to "off when roaming" when I'm outside Canada. So will I have to be logged in to hotel's wifi to receive my key and use it, or will it be sent so I can download it to Passbook?
Nov 4, 2014, 8:06 am
#33
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Nov 4, 2014, 8:14 am
#34
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,510
I had the same issue yesterday, but today the link is now there.
Nov 4, 2014, 8:19 am
#35
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Nov 4, 2014, 10:04 am
#38
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
In a word, no. But, you should tell the front desk immediately if your phone is lost.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Last edited by Starwood Lurker; Nov 4, 2014 at 2:12 pm
Nov 4, 2014, 10:09 am
#39
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Mobile device settings required for SPG Keyless:
•You will need to accept push notifications
•You will need Bluetooth to be on
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Nov 4, 2014, 10:29 am
#40
Join Date: Sep 2012
Posts: 1,748
I'm thinking that you will HAVE to a data connection to be able to get a push notification (the key) on your SPG app. So either connected to the hotel wifi, data roaming or local data plan.
Bluetooth as I understand it is for the phone to communicate with the lock.
Nov 4, 2014, 10:49 am
#41
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,510
Guess it all depends when they send out the notification. For example yesterday I flew out of YYZ at 06:30 and did not arrive at Sheraton Waikiki until after 17:00 local time, so 17-18 hrs later. (Short connection in EWR.) There is no free wifi in the lobby here, so can't log in without my room number, and can't get my room number without logging in. So if room number isn't sent very early, could be a problem. I guess I could just walk up to front desk to check in!
Nov 4, 2014, 11:41 am
#42
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
I'm thinking that you will HAVE to a data connection to be able to get a push notification (the key) on your SPG app. So either connected to the hotel wifi, data roaming or local data plan.
Bluetooth as I understand it is for the phone to communicate with the lock.
Bluetooth as I understand it is for the phone to communicate with the lock.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Nov 4, 2014, 1:33 pm
#43
Join Date: Mar 2007
Posts: 3,990
Too high tech for me 
But I don't stay at Element, W or Aloft much, if ever, anyway...
Cheers,
But I don't stay at Element, W or Aloft much, if ever, anyway...
Cheers,
Nov 4, 2014, 1:36 pm
#44
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,303
Hi William, some feedback ...
With ios8, I had SPG not in notification center and all notifications turned off, and the error message when trying to register gave no clue that was the issue. I forget the exact wording but it would instantly pop up a message box with something about not being able to connect or something like that. The app could check for the notifications being off and prompt the user to change that. Other apps do that and it would be much better than the error message I saw which gave no clue that the notification settings were the issue.
-David
With ios8, I had SPG not in notification center and all notifications turned off, and the error message when trying to register gave no clue that was the issue. I forget the exact wording but it would instantly pop up a message box with something about not being able to connect or something like that. The app could check for the notifications being off and prompt the user to change that. Other apps do that and it would be much better than the error message I saw which gave no clue that the notification settings were the issue.
-David
Nov 4, 2014, 1:41 pm
#45
Join Date: Jan 2013
Location: ORD
Programs: UA, AA, Starwood, Hilton and Marriott
Posts: 3
Anyone else unable to register? I have a new iPhone with the latest iOS 8 update and the updated SPG App. I haven't been able to register despite numerous attempts. I've even reloaded the SPG App, restarted the phone, etc. After I accept the terms and conditions, I get the following error: "Please Try Again. We did not receive your registration. Please give it another try."
