Oct 15, 2014, 2:07 am
New SPG website design, launched 15 Oct 2014
Oct 15, 2014, 10:28 am
#31
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,010
Oct 15, 2014, 10:52 am
#32
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,014
Given that the previous version of spg had <Firstname>, I'm wondering why this new version has reverted to <Title> <Lastname>. IMHO that seems a bit stiff and Olde Worlde for a site that's just been updated for the tablet generation. Wouldn't <Firstname> <Lastname> have been better ?
Oct 15, 2014, 10:58 am
#33
Join Date: May 2011
Programs: Marriott LTT, LH SEN
Posts: 171
Yes, same here! After seeing that nothing had actually been 'updated' I's less worried, but I also changed the password.
Oct 15, 2014, 10:58 am
#34
Join Date: Apr 2007
Posts: 774
Seems like number of elite years is nowhere to be found too.
Oct 15, 2014, 11:23 am
#35
Join Date: Sep 2004
Location: New York, NY
Programs: Marriott Bonvoy Lifetime Tit, Hilton Diamond, BA Gold, Carlson Gold, UA*S,
Posts: 1,360
Does anyone else find this offensive?
MR./MRS. XXXXX?
What about for people whom there won't be a Mrs not now, nor ever?
Plus - particularly when SPG do not let (or encourage) partners use your SPG account, it really does look both very lazy and feels impersonal.
MR./MRS. XXXXX?
What about for people whom there won't be a Mrs not now, nor ever?
Plus - particularly when SPG do not let (or encourage) partners use your SPG account, it really does look both very lazy and feels impersonal.
Oct 15, 2014, 11:29 am
#36
Join Date: Dec 2009
Location: PHX
Posts: 623
Old version: All information, including relevant member information (left hand side of the screen), plus ads (right hand side of the screen) neatly fit into one screen without needing to scroll.
New version: Font type 32 everywhere, 3 screen scrolls long, half of relevant member information half way down (the other half I haven't found yet), tucked in between ads above and below.
New version: Font type 32 everywhere, 3 screen scrolls long, half of relevant member information half way down (the other half I haven't found yet), tucked in between ads above and below.
Oct 15, 2014, 11:55 am
#37
Moderator: GLBT travelers, India-based Airlines and India; FlyerTalk Evangelist
Join Date: Jan 2004
Location: Asia
Programs: Yes!
Posts: 15,512
Don't like it. Very cluttered and ad heavy, old version was much more user friendly.
It is saying something when the HHonors account display section looks better than this new SPG variant.
It is saying something when the HHonors account display section looks better than this new SPG variant.
Oct 15, 2014, 12:03 pm
#38
Join Date: Jul 2014
Location: Whistler, BC
Programs: SPG Platinum, Marriott Platinum, WS Gold, Hertz PC, NationalEE, Hyatt Explorist, IHGGold, BW Diamond
Posts: 199
WOW !!! Maybe New feature ?
When i try to apply Your24
Platinum Member Upgrade
Being a Platinum Member entitles you to the best available room at check-in.
My Upgrade Preference
1.Highest floor
2.Best view
3.Largest room
Request Changes to My Room Selection
1.I'm confirmed with 2 beds but I would prefer 1 bed if available
2.No connecting door
Very impressive feature
Trace back starpoint activity in my page up to 2011
When i try to apply Your24
Platinum Member Upgrade
Being a Platinum Member entitles you to the best available room at check-in.
My Upgrade Preference
1.Highest floor
2.Best view
3.Largest room
Request Changes to My Room Selection
1.I'm confirmed with 2 beds but I would prefer 1 bed if available
2.No connecting door
Very impressive feature
Trace back starpoint activity in my page up to 2011
You can set these preferences in your profile BUT, check out the "Set Your Preferences" on each of your stays.
Now you can customize your upgrade choices, Platinum Amenity choice, select MAGC and add a Special Request for each stay.
Choose Arrival Time, Checkout Time (request late checkout).
Last edited by catarina; Oct 15, 2014 at 12:07 pm Reason: Incomplete
Oct 15, 2014, 12:25 pm
#39
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,783
There's a lot of unnecessary "bling" on the front page etc, however...
the "personalize" page with its room preference features, bedding changes and clear upgrade info looks very promising!. I'm trying this out for my next stay, but staying clear of reconfiguring any latter stays before I have firsthand experience!
the "personalize" page with its room preference features, bedding changes and clear upgrade info looks very promising!. I'm trying this out for my next stay, but staying clear of reconfiguring any latter stays before I have firsthand experience!
Oct 15, 2014, 12:32 pm
#40
Join Date: Sep 2010
Location: YVR
Programs: AC*SE MM, Marriott Lifetime Titanium
Posts: 4,604
For the latter, they should have just waited another few months to actually redesign everything before launching this.
Oct 15, 2014, 12:42 pm
#41
Join Date: Jan 2013
Location: CEB - primary/YVR -secondary
Programs: AC*Super Elite (100K) / PR*Elite / AY*Platinum (OWE) / SPG*Bonvoy Titanium (LTT)
Posts: 2,269
Does anyone know how i can pre-select the platinum amenity and magc program?
All i can see on "my stay preferences" are:
-your24 benefit
-platinum member upgrade (largest room, higher floor, etc.)
-request changes to my room selection (bed type)
Thanks!
All i can see on "my stay preferences" are:
-your24 benefit
-platinum member upgrade (largest room, higher floor, etc.)
-request changes to my room selection (bed type)
Thanks!
Oct 15, 2014, 12:51 pm
#42
Join Date: Jul 2014
Location: Whistler, BC
Programs: SPG Platinum, Marriott Platinum, WS Gold, Hertz PC, NationalEE, Hyatt Explorist, IHGGold, BW Diamond
Posts: 199
Did you go to "My Stays" and then select "Set Stay Preferences" for that specific stay?
Oct 15, 2014, 12:58 pm
#43
Join Date: Jan 2013
Location: CEB - primary/YVR -secondary
Programs: AC*Super Elite (100K) / PR*Elite / AY*Platinum (OWE) / SPG*Bonvoy Titanium (LTT)
Posts: 2,269
Also remymartin mentioned "clear upgrade info". Not too sure what that is, but dont see that particular wording on "set stay preferences" as well
Oct 15, 2014, 1:06 pm
#44
Join Date: Jul 2014
Location: Whistler, BC
Programs: SPG Platinum, Marriott Platinum, WS Gold, Hertz PC, NationalEE, Hyatt Explorist, IHGGold, BW Diamond
Posts: 199
Hi, yes i did.. look at several different upcoming stays and cant find where i can pre-select 500 points as plat amenity nor the magc program...
Also remymartin mentioned "clear upgrade info". Not too sure what that is, but dont see that particular wording on "set stay preferences" as well
Also remymartin mentioned "clear upgrade info". Not too sure what that is, but dont see that particular wording on "set stay preferences" as well
Vancouver
Sheraton Vancouver Wall Centre
11/12/2014 to 11/14/2014
View Details | Change | Cancel | Send Confirmation | Confirmation #########
Set your Stay Preferences
Apply Suite Night Award(s) to this stay.
BOOK AGAIN
One of my stays. Don't go into Stay Details - Do you see the Set Your Stay Preferences under the Details/Change/Cancel line?
Oct 15, 2014, 1:27 pm
#45
Join Date: Jan 2013
Location: CEB - primary/YVR -secondary
Programs: AC*Super Elite (100K) / PR*Elite / AY*Platinum (OWE) / SPG*Bonvoy Titanium (LTT)
Posts: 2,269
Add to favorites
Vancouver
Sheraton Vancouver Wall Centre
11/12/2014 to 11/14/2014
View Details | Change | Cancel | Send Confirmation | Confirmation #########
Set your Stay Preferences
Apply Suite Night Award(s) to this stay.
BOOK AGAIN
One of my stays. Don't go into Stay Details - Do you see the Set Your Stay Preferences under the Details/Change/Cancel line?
Vancouver
Sheraton Vancouver Wall Centre
11/12/2014 to 11/14/2014
View Details | Change | Cancel | Send Confirmation | Confirmation #########
Set your Stay Preferences
Apply Suite Night Award(s) to this stay.
BOOK AGAIN
One of my stays. Don't go into Stay Details - Do you see the Set Your Stay Preferences under the Details/Change/Cancel line?
In that link, all i can see is:
- platinum member your24 benefit (check-in/out time)
- platinum member upgrade (higher floor, largest room, etc)
- my room preferences (near elevator, etc)
- request changes to my room selection (bed type)
- other requests
No option for magc program, 500 point platinum amenity, and the "clear upgrade" wording
