Can SPG hotels see reservations you've made at other SPG hotels
Jul 13, 2014, 4:13 pm
#1
Original Poster
Join Date: Dec 2013
Programs: SPG Platinum (100+), Hyatt Platinum, Delta Gold, United Silver, Hilton Gold, Marriott Silver
Posts: 8
Can SPG hotels see reservations you've made at other SPG hotels
Does anyone know whether individual SPG hotels can see your upcoming (or past) reservations made at other hotels? Thanks!
Jul 13, 2014, 4:54 pm
#2
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http://www.flyertalk.com/forum/starw...ck-merged.html
http://www.flyertalk.com/forum/starw...e-manager.html
Jul 13, 2014, 6:42 pm
#3
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I have received email from one hotel asking how we enjoyed our earlier stay at a different hotel. I have also received email from one hotel where we just stayed commenting how Starwood looked forward to our next stay, also at a different hotel.
Jul 13, 2014, 7:06 pm
#4
Join Date: Sep 2013
Programs: SPG,HH,IHG
Posts: 786
IME
They can see my reservation on link hotel (same owner) like
Sheraton Hua hin and Sheraton Hua hin pranburi villa.
Another are not.
They can see my reservation on link hotel (same owner) like
Sheraton Hua hin and Sheraton Hua hin pranburi villa.
Another are not.
Jul 13, 2014, 7:11 pm
#5
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Location: South Florida
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Is there a particular concern?
Jul 13, 2014, 9:34 pm
#6
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Just out of curiosity, why do you ask? If it's for reservation assistance, the concierges have always been happy to help sort out rezzies at other Starwood hotels for me. Typically, they telephone their counterparts at the other hotels.
Jul 15, 2014, 8:56 am
#7
Original Poster
Join Date: Dec 2013
Programs: SPG Platinum (100+), Hyatt Platinum, Delta Gold, United Silver, Hilton Gold, Marriott Silver
Posts: 8
Thanks for all of the responses and apologies for not searching more carefully first!
Roger/Dr. HFH, I've been staying at one property for about four months and have a special rate (my firm has a large number of people staying there). I'm trying to book through the end of 2014, but the hotel won't let me reserve rooms yet because they want to see if they can find customers at the normal rate. I'm tired of waiting and worried that my next choice properties will be booked by then, so I've made reservations elsewhere. I was mainly curious if they might see this during my last few stays and realize they're about to lose a weekly guest with ~6 months left in the area.
Roger/Dr. HFH, I've been staying at one property for about four months and have a special rate (my firm has a large number of people staying there). I'm trying to book through the end of 2014, but the hotel won't let me reserve rooms yet because they want to see if they can find customers at the normal rate. I'm tired of waiting and worried that my next choice properties will be booked by then, so I've made reservations elsewhere. I was mainly curious if they might see this during my last few stays and realize they're about to lose a weekly guest with ~6 months left in the area.
Jul 15, 2014, 10:07 am
#8
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Roger/Dr. HFH, I've been staying at one property for about four months and have a special rate (my firm has a large number of people staying there). I'm trying to book through the end of 2014, but the hotel won't let me reserve rooms yet because they want to see if they can find customers at the normal rate. I'm tired of waiting and worried that my next choice properties will be booked by then, so I've made reservations elsewhere. I was mainly curious if they might see this during my last few stays and realize they're about to lose a weekly guest with ~6 months left in the area.
Jul 15, 2014, 2:05 pm
#9
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Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Thanks for all of the responses and apologies for not searching more carefully first!
Roger/Dr. HFH, I've been staying at one property for about four months and have a special rate (my firm has a large number of people staying there). I'm trying to book through the end of 2014, but the hotel won't let me reserve rooms yet because they want to see if they can find customers at the normal rate. I'm tired of waiting and worried that my next choice properties will be booked by then, so I've made reservations elsewhere. I was mainly curious if they might see this during my last few stays and realize they're about to lose a weekly guest with ~6 months left in the area.
Roger/Dr. HFH, I've been staying at one property for about four months and have a special rate (my firm has a large number of people staying there). I'm trying to book through the end of 2014, but the hotel won't let me reserve rooms yet because they want to see if they can find customers at the normal rate. I'm tired of waiting and worried that my next choice properties will be booked by then, so I've made reservations elsewhere. I was mainly curious if they might see this during my last few stays and realize they're about to lose a weekly guest with ~6 months left in the area.
Jul 15, 2014, 3:33 pm
#10
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Location: Barcelona
Posts: 3,317
Sorta related // along the lines of "what can the hotel actually see"
I'm sort of an obsessive book/cancel/rebook-at-lower-rate kinda guy. I've been known to cancel and rebook a hotel up to 4 times prior to a stay. Can the FD Agent see this? Does anyone care?
I'm sort of an obsessive book/cancel/rebook-at-lower-rate kinda guy. I've been known to cancel and rebook a hotel up to 4 times prior to a stay. Can the FD Agent see this? Does anyone care?
Jul 15, 2014, 5:32 pm
#11
Join Date: Jan 2013
Location: CEB - primary/YVR -secondary
Programs: AC*Super Elite (100K) / PR*Elite / AY*Platinum (OWE) / SPG*Bonvoy Titanium (LTT)
Posts: 2,272
Got an email from Le Meridien Mexico City last week or so on why I have cancelled (several times) my stay with them, because they want to improve their services and if I had any concerns with the property.
Told them that if they take a look at my profile, i just changed the dates and staying 7 days instead of 5.
Jul 16, 2014, 5:16 am
#12
Join Date: Sep 2012
Posts: 1,748
Have never been asked why I've cancelled so much, but I have had a hotel from a previous stay call my current hotel (and in a different country no less!) to ask my to check me email regarding an issue I had at the first hotel.
And another hotel called ahead because a member of my party had a cough, and got the upcoming hotel to give us non-feather hypo-allergenic pillows! Wow! :P
So yes I'm sure they can see where we've been and where we're going too...
And another hotel called ahead because a member of my party had a cough, and got the upcoming hotel to give us non-feather hypo-allergenic pillows! Wow! :P
So yes I'm sure they can see where we've been and where we're going too...