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Old Nov 28, 14, 12:28 pm   -   Wikipost
FlyerTalk Forums Thread Wiki: Introducing SPG Hot Escapes [which replace Starpicks and beatthetimer]
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Last edit by: Oxon Flyer
Listings of the hotels participating in the weekly SPG Hot Escapes promotion can be seen here.

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Old Oct 10, 13, 2:32 pm   #1
Company Representative - Starwood
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Join Date: Nov 2000
Location: Austin, Texas
Programs: SPG Employee Level
Posts: 28,793
Introducing SPG Hot Escapes

We are excited to unveil SPG Hot Escapes. This program replaces Starpicks and Beat the Timer and features exclusive, limited time offers on future travel with a minimum of 20 percent savings on stays booked through the website, and SPG members will receive an additional five percent on top of these savings.

A few important things to know about SPG Hot Escapes:
• Savings start at 20% off
• SPG Members save even more (5% off the hot escapes rate)
• SPG Hot Escapes will run weekly from Wednesday to Saturday
• SPG Hot Escapes includes both hotels & resorts to be booked for up to 6 weeks out
• The site is available in 9 languages
• Rates are fully pre-paid, non-refundable and non-changeable.
• Discounted rates will be available on brand websites and SPG.com will have the additional SPG member discount
• URL= spg.com/escapes

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

spgchampion@starwoodhotels.com


Moderator edit : the pre-launch discussion can be viewed here.
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Stay Connected with SPG!

Last edited by Oxon Flyer; Oct 14, 13 at 6:03 am.
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Old Oct 10, 13, 2:41 pm   #2
Moderator: British Airways Executive Club, Starwood Preferred Guest
 
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Just a quick question on

Quote:
Originally Posted by Starwood Lurker View Post
• Savings start at 20% off
Is the intention that this 20% will always be off the current Lowest Available rate ?
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Old Oct 10, 13, 3:38 pm   #3
 
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 8,854
Talking

William, you're late.

We've already introduced Hot Escapes and had discussion on UI improvements.

Keep up man! LOL
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Old Oct 11, 13, 1:17 am   #4
 
Join Date: Aug 2013
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Thumbs down

Quote:
Originally Posted by krausolany View Post
.. but it's still possible to book the BTT rate using the SET code. Wonder how long that'll last ...
It looks like they pulled the SET code off... and it looks like you can't search past 6 weeks... Wonderful.
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Old Oct 11, 13, 2:49 am   #5
 
Join Date: Mar 2010
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here is the discussion KENNECTED mentioned: http://www.flyertalk.com/forum/starw...tthetimer.html

I personally miss
- possibility to search by country, region (e.g. "Germany", "Europe" or even better semantic searches like "somewhere near the baltic sea")
- sort by price
- sort by distance from place X

But since all SPG websites/apps have always had problems finding places outside the US (especially the iPhone App) I don't expect much of UX improvements here. Maybe Starwood can prove me wrong - that would make me very happy
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Old Oct 11, 13, 3:28 am   #6
 
Join Date: Nov 2010
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Quote:
Originally Posted by Starwood Lurker View Post
• The site is available in 9 languages
I only see 8.
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Old Oct 11, 13, 5:45 am   #7
 
Join Date: Jun 2009
Programs: LH SEN, SPG Plat
Posts: 127
one is American English, the other is British English depending from where you log in; so it's 9 languages in total
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Old Oct 11, 13, 6:58 am   #8
Company Representative, Starwood Digital
 
Join Date: Sep 2013
Location: NYC
Programs: SPG
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Quote:
Originally Posted by tillephone View Post
here is the discussion KENNECTED mentioned: http://www.flyertalk.com/forum/starw...tthetimer.html

I personally miss
- possibility to search by country, region (e.g. "Germany", "Europe" or even better semantic searches like "somewhere near the baltic sea")
- sort by price
- sort by distance from place X

But since all SPG websites/apps have always had problems finding places outside the US (especially the iPhone App) I don't expect much of UX improvements here. Maybe Starwood can prove me wrong - that would make me very happy
Search by country is possible (6 results for Germany as I type this), and you can sort by price but only within search results at the moment. Improvements to search/filters are in the works and your feedback is helpful. Thanks!

Terence
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Old Oct 11, 13, 7:31 am   #9
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i already miss beatthetimer....
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Old Oct 11, 13, 7:33 am   #10
 
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Quote:
Originally Posted by Keyser View Post
i already miss beatthetimer....
+1
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Old Oct 11, 13, 9:16 am   #11
 
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Keep up the good work!
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Old Oct 11, 13, 9:23 am   #12
 
Join Date: Mar 2007
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Quote:
Originally Posted by Keyser View Post
i already miss beatthetimer....
Even SET code 387696 which was working until yesterday is gone now....

Quick question: Is there also a SET code for the "hot escapes" rates? I like it much better for searches ..
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Old Oct 11, 13, 9:31 am   #13
 
Join Date: Oct 2003
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Question

Are we going to use this thread for suggestions pertaining to the UI and errors and bugs?
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Old Oct 11, 13, 9:31 am   #14
 
Join Date: Aug 2012
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Posts: 120
not that fantastic for all hotels but it does produce the lowest rate in some hotels... Too bad the 20% off wasn't based on the lowest rate.
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Old Oct 11, 13, 9:54 am   #15
Company Representative, Starwood Digital
 
Join Date: Sep 2013
Location: NYC
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Quote:
Originally Posted by keepssmile View Post



Keep up the good work!
Which dates were selected when you saw these rates? The Hot Escapes rates should only be available for a 6 week window. If you search past that window, you may see rates like in your screenshot - working on addressing.

Quote:
Originally Posted by KENNECTED View Post
Are we going to use this thread for suggestions pertaining to the UI and errors and bugs?
I'm ok with that, as long as the community and other lurkers are
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