The SPG App for iPad and iPhone [Master Thread]
#31
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,224
#32
Join Date: Jul 2012
Location: NY
Programs: SPG Plat(100), Hyatt Diamond, Marriott Plat, Hilton Gold, IHG Gold, Avis First, United Gold
Posts: 93
Is there any reason why I can't add stays to my passbook when the reservation is at a W hotel? I have 3 future stays at different W's and all are not working. The error message I get is "Temporarily Unavailable"
I don't have the issue with all other brands
I don't have the issue with all other brands
#33
Company Representative - Starwood
Original Poster
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
I'm told that this is now fixed, however. But, you might have to still log out and back in to fully resolve the issue on your end.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
#34
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,224
Dear lurker,
I wonder why i cannot see room features, bed type information of any bookings on spg mobile and spg ipad app.
Is it intended so? Or is this a bug of program?
PS. Sorry for my poor english.
I wonder why i cannot see room features, bed type information of any bookings on spg mobile and spg ipad app.
Is it intended so? Or is this a bug of program?
PS. Sorry for my poor english.
#35
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,818
The Android version only have the problem of not seeing the room details if on a BRG rate. Wonder if it's the same for the iOS version.
#36
Company Representative - Starwood
Original Poster
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
#37
Join Date: Sep 2012
Posts: 1,748
Ver 5.2 of the SPG iPhone app is very buggy.
I haven't been able to use it at all since it was updated just now.
Crashes at main screen, crashes at booking screen, crashes crashes crashes.
Using iOS 8.0.2
I haven't been able to use it at all since it was updated just now.
Crashes at main screen, crashes at booking screen, crashes crashes crashes.
Using iOS 8.0.2
#38
Join Date: Oct 2014
Location: Chicago
Programs: AA Plat, SPG Plat, Avis Pres, Hertz Pres, Marr Gold
Posts: 3
SPG IPhone App not Working
Hello,
Anyone else having trouble this morning with the SPG IPhone app?
I have an IPhone 5S and the SPG App on it is totally unusable at the moment. Keeps Crashing.
Anyone else having trouble this morning with the SPG IPhone app?
I have an IPhone 5S and the SPG App on it is totally unusable at the moment. Keeps Crashing.
#39
Join Date: Dec 2009
Location: Chicago
Programs: SPG Plat (life gold);UA 1K; IC Plat Amb
Posts: 55
Not good.
#40
Company Representative - Starwood
Original Poster
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Let us know if that doesn't work.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
#41
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 15,958
#42
Join Date: Oct 2014
Location: Chicago
Programs: AA Plat, SPG Plat, Avis Pres, Hertz Pres, Marr Gold
Posts: 3
My apologies for any inconvenience. Have you downloaded the latest Apple IOS? If so, you might try removing the SPG app and then re-downloading it.
Let us know if that doesn't work.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Let us know if that doesn't work.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Yes I already had the latest IOS software. As per your suggestion I deleted and redownloaded the SPG App. Upon attempting to sign back in, it crashed. Then crashed each time I tried to open it. I restarted the iphone, and tried again. It got to the main screen of the app and then consistently crashes.
#43
Company Representative - Starwood
Original Poster
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Hi,
Yes I already had the latest IOS software. As per your suggestion I deleted and redownloaded the SPG App. Upon attempting to sign back in, it crashed. Then crashed each time I tried to open it. I restarted the iphone, and tried again. It got to the main screen of the app and then consistently crashes.
Yes I already had the latest IOS software. As per your suggestion I deleted and redownloaded the SPG App. Upon attempting to sign back in, it crashed. Then crashed each time I tried to open it. I restarted the iphone, and tried again. It got to the main screen of the app and then consistently crashes.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
#44
Join Date: Oct 2011
Location: Seattle
Programs: AA EXP, AS MVPG-75K, SPG Plat
Posts: 27
Hi,
Yes I already had the latest IOS software. As per your suggestion I deleted and redownloaded the SPG App. Upon attempting to sign back in, it crashed. Then crashed each time I tried to open it. I restarted the iphone, and tried again. It got to the main screen of the app and then consistently crashes.
Yes I already had the latest IOS software. As per your suggestion I deleted and redownloaded the SPG App. Upon attempting to sign back in, it crashed. Then crashed each time I tried to open it. I restarted the iphone, and tried again. It got to the main screen of the app and then consistently crashes.
#45
Join Date: Oct 2011
Programs: AA 1MM Marriott Titanium
Posts: 47
Doesn't work on ipad either. I am running 8.02 and have rebooted with no effect. Version 5.2 of app opens then crashes.