yosithezet

Nobody stalked anyone.

holtju2

Moriens

Fine, call it corporate cyberstalking of the fifth kind.


Wow!

yosithezet

I read that definition and that isn't what took place.

holtju2

That is one of the reason, why I have never given my personal information to the Lurkers here, when they have requested it, as all this is linked together.

LIH Prem

If I contact them using social media, I have opted in for that transaction. Yes, I have given Starwood Lurkers my SPG info, so I have opted in and allowed them to link my FT name to my real name and account, so they can help me. I opted in and allowed them to do that. But I haven't given them permission to go try to match me to one of fifty people with my name on Linked In or any other social media service out there to try to figure out details of my life.

Yes, it's 2012, and it should be possible for a company to deliver its services and protect individual privacy at the same time.

Linked In profiles, facebook, etc info is not something a hotel GM needs in order to provide me with a room.

-David

Flews

Lol, some of the posts on this thread are so niaive.

And if you think this is something specific to *wood, better think again.

Welcome to 2012 folks.

Cheers,

Bravada04

Why would anyone feel this is creepy ? Your name and the information YOU put there is for the world to see
Now that someone has decided to look it up you feel violated. Please.
I'm not a creepy guy Honestly but I myself have looked up some individuals etc that I have possibly met or something else. Everybody can get a little nosy, everyone. It's actually quite interesting.

GB

We all know that information on the web is visible to all. However, this is far beyond what is responsble, professional behavior from a hotel. Why not just start doing Google searches on all guests? Maybe an arrest will come up? Maybe financial problems? Should the hotel refuse a guest based on what comes up about their background in a Google search as well? What if a Google search reveals that a guest checks in with someone who is not their spouse?
This crosses a line that should not be crossed. It is not needed and could open a hotel to a variety of legal, ethical and business problems that has much greater liability than benefit.

redreeper

It's not worth the effort!

I'm glad I don't have my real job on facebook - lol! Hotels would tell me they were full based on MY creepy factor

And I think everyone knows that the info out there is public and that isn't the issue, it's the circumstance in which it inspired interest.

1Kwoman

You are so right!

1Kwoman

Agreed. That is exactly the argument I used with Andrew who called me from "customer service desk in Ontario." He offered no apology and really seemed to support the position of the GM and hotel. He did say he saw both sides "now that he had spoken to me" because I shared some viewpoints the hotel GM did not. I am not satisfied with the response. I would have appreciated an "I'm sorry" but I'm not going to ask for that. I did tell him I had posted on FT and encouraged him to follow the thread, which he thought he would to gain a sightline into the way guests felt about the issue. So Andrew, when a Platinum guest who has stayed 461 nights in Starwood hotels since 1999---more than a year and a half of her life--tells you that she is offended, it might be a good idea to at least offer an apology. Doesn't mean you have to agree with me. It might buy you a lifetime customer or it might piss me off enough to move my business to Marriott and bring more than a few FTers with me.
1KW

yosithezet

Now that you have explicitly provided Starwood with the link between you FT username and your offline identity as a guest, I hope you don't find it creepy when you post praise or a complaint an Starwood contacts you off FT to address the issues in your post.

Keyser

i don't think this has anything to do with starwood but looks more like the properties own policy....

strange, definitely....stalking, no....if i post stuff about myself online & don't adjust my privacy settings then its an open invitation for anyone to view....

Moriens

Actually, yes, that would be no less creepy than guests calling the GM at home.

Why do you suggest that Starwood ever would or should do this? (They can post, or send a PM, on FlyerTalk, where Starwood maintains an extensive corporate presence.)