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merge old account with new one and lifetime
Just wondering if any of you have experience with merging accounts.
years ago I had an account I let it lapse for a few years then went to re establish it and was told by the res agent to just open a new one which i dod. now with the lifetime I checked to see that I was almost lifetime gold with 240 nights. I got them to merge accounts and now I have only 180 how can that be? can they not count or are they just pulling numbers out of the air? I think the latter be careful to get pdfs of your accounts before merging! |
Originally Posted by aussielori
(Post 18299439)
Just wondering if any of you have experience with merging accounts.
years ago I had an account I let it lapse for a few years then went to re establish it and was told by the res agent to just open a new one which i dod. now with the lifetime I checked to see that I was almost lifetime gold with 240 nights. I got them to merge accounts and now I have only 180 how can that be? can they not count or are they just pulling numbers out of the air? I think the latter be careful to get pdfs of your accounts before merging! [email protected] Thyetus Lee | Social Media Specialist Starwood Customer Contact Centre (AP) Pte Ltd |
I have just sent you a copy of my account stating 2XX nights copied off the spg website .
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how long does it take to merge the accounts????
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