Go Back   FlyerTalk Forums > Miles&Points > Hotels and Loyalty Programs > Starwood | Starwood Preferred Guest
Sign in using an external account

Reply
 
Thread Tools Search this Thread
Old Mar 12, 12, 10:47 pm   #1
 
Join Date: Oct 2002
Location: OOL Australia
Posts: 974
anyone having trouble getting there old account lifetime count?

I called 5 weeks ago to get my lifetime count as my account had died and lapsed.
I didnt use it for over 12 mths and it sort of cancelled out and I was advised to just start a new one which I still use.
now that it does matter I would like to know as
there were a significant number of stays and nights.
They wrote to me to tell me it would be 10 days before they could tell me( I mean how hard can it be)
still have not heard so signed into the account today and still its a 0.
I see there is somewhere to join the accounts but not much use if the original one says 0
aussielori is offline   Reply With Quote
Old Mar 12, 12, 10:50 pm   #2
 
Join Date: Oct 2010
Posts: 979
Quote:
Originally Posted by aussielori View Post
I called 5 weeks ago to get my lifetime count as my account had died and lapsed.
I didnt use it for over 12 mths and it sort of cancelled out and I was advised to just start a new one which I still use.
now that it does matter I would like to know as
there were a significant number of stays and nights.
They wrote to me to tell me it would be 10 days before they could tell me( I mean how hard can it be)
still have not heard so signed into the account today and still its a 0.
I see there is somewhere to join the accounts but not much use if the original one says 0
Guess if it was me, I'd be asking Thyetus to look into this since SL is OOO.
__________________
Some days you are the statue. Other days, you are the pigeon.
Pa Kettle is offline   Reply With Quote
Old Mar 13, 12, 3:39 am   #3
Company Representative - Starwood
Award Winner
 
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 3,855
Quote:
Originally Posted by aussielori View Post
I called 5 weeks ago to get my lifetime count as my account had died and lapsed.
I didnt use it for over 12 mths and it sort of cancelled out and I was advised to just start a new one which I still use.
now that it does matter I would like to know as
there were a significant number of stays and nights.
They wrote to me to tell me it would be 10 days before they could tell me( I mean how hard can it be)
still have not heard so signed into the account today and still its a 0.
I see there is somewhere to join the accounts but not much use if the original one says 0
My email address:----

spgchampion@starwoodhotels.com

Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
__________________
Weave in Style at Chengdu Shu Brocade package. ST. Regis Aficionado at the SR Chengdu.
Starwood Lurker II is offline   Reply With Quote
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 3:34 am.