Dec 31, 2014, 10:04 am
Discussion: 10 Suite Night Awards (SNAs) for Plats with 50 nights in calendar year
Dec 28, 2014, 7:42 pm
#2911
Join Date: Sep 1999
Location: Charlotte, NC USA
Programs: AA EXP; Marriott Lifetime / Annual Titanium; Massively Missing Starwood
Posts: 5,337
I believe you spent more time w that snappy passive aggressive reply than you spent trying to find the answer to your question.
Work a little before asking for a handout.
Work a little before asking for a handout.
Dec 28, 2014, 9:48 pm
#2912
Join Date: Nov 2010
Location: KSA
Programs: Marriott AMB, Skywards Gold
Posts: 3,737
So what you're saying is that they will be carried over?
Dec 29, 2014, 2:35 am
#2913
Join Date: Dec 2001
Location: Nomad
Programs: AA MM EP, QF Gold, UA Silver, Hyatt Globalist, Marriott LTT, HH Gold, National Exec, Hertz PC
Posts: 1,107
Dec 29, 2014, 7:32 am
#2914
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Dec 29, 2014, 10:04 pm
#2915
Join Date: May 2011
Location: Treasure Coast of FL (MCO/MLB/PBI)
Programs: AS MVP, Hilton Diamond, Marriott Platinum
Posts: 844
Late to the party here, but I am losing 7 SNA's. Had a five-night stay at the W Montreal that didn't clear and a two-night stay at Le Meridien in Tampa that didn't clear. Definitely not losing any sleep over requalifying for Platinum with less than 50 nights. I must say that I am enjoying my Hyatt Diamond upgrade certificates, as I am 3 for 3 this year and just used my last one for a stay in January!
Dec 30, 2014, 6:01 pm
#2916
Join Date: Aug 2007
Location: Guadalajara, Jalisco
Programs: SPG Platinum
Posts: 414
So sad to see 7 of my SNA disappear today. Couldn't use them at all this year 
Dec 30, 2014, 9:30 pm
#2917
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,133
If one had been applied prior to 2pm local time on the 30th, it could have been.
I'll lose two this year. I had applied those two to a stay the weekend of 12/19, but they didn't clear and got returned (though I did get a suite upgrade at checkin, so still a win). Had one applied for tomorrow night (12/31), but it didn't clear and got returned today (the hotel has been sold out for weeks, so I'm not surprised it didn't clear). But who knows what will happen at checkin...
I'll lose two this year. I had applied those two to a stay the weekend of 12/19, but they didn't clear and got returned (though I did get a suite upgrade at checkin, so still a win). Had one applied for tomorrow night (12/31), but it didn't clear and got returned today (the hotel has been sold out for weeks, so I'm not surprised it didn't clear). But who knows what will happen at checkin...
Dec 31, 2014, 7:56 am
#2918
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
If one had been applied prior to 2pm local time on the 30th, it could have been.
I'll lose two this year. I had applied those two to a stay the weekend of 12/19, but they didn't clear and got returned (though I did get a suite upgrade at checkin, so still a win). Had one applied for tomorrow night (12/31), but it didn't clear and got returned today (the hotel has been sold out for weeks, so I'm not surprised it didn't clear). But who knows what will happen at checkin...
I'll lose two this year. I had applied those two to a stay the weekend of 12/19, but they didn't clear and got returned (though I did get a suite upgrade at checkin, so still a win). Had one applied for tomorrow night (12/31), but it didn't clear and got returned today (the hotel has been sold out for weeks, so I'm not surprised it didn't clear). But who knows what will happen at checkin...
Our security badges worked the same way. They "expired" at 12:01am of their last day, so it was not possible to get in to sign out on your last day. Had to call security to escorted to work area. Silly rules.
Dec 31, 2014, 9:39 am
#2919
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,133
I don't ever recall such a post. SNAs are consumed at checkin, so any checkin today would be allowed. I've used SNAs on NYE every year of the program.
Dec 31, 2014, 10:47 am
#2920
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
http://www.flyertalk.com/forum/23832714-post2673.html
I also just checked with our SNA Champion and she confirms that this was a prior technical issue that has since been fixed. So, if anyone is experiencing this problem today, there is another issue at hand that needs to be looked into. Depending upon how much lead time we are given, it may or may not be able to be successfully overcome. Obviously, any problems that may have occurred this year are too late to address, but keep this in mind for the future.
I did notice that Christina had posted differently in early December, but we are now all on the same page regarding this. My apologies for the disconnect.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Dec 31, 2014, 3:22 pm
#2921
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Just so we can put this to bed, I posted this in November:
http://www.flyertalk.com/forum/23832714-post2673.html
...
http://www.flyertalk.com/forum/23832714-post2673.html
...
Too much egg nog.
Jan 1, 2015, 5:11 am
#2922
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,027
Gremlins in the end-of-year reset.
My Account Summary :
Suite Night Awards Summary :
My Account Summary :
Member #: XXXXXXXXXXX | Starpoints®: NNN,NNN | Suite Night Awards: 10 | NNN nights since 20XX.
•Current Suite Night Award(s) balance: 15
•Requested for reservation (pending): 0
Please note
• 5 of your Suite Night Award(s) will expire on 12/31/2014
• 10 of your Suite Night Award(s) will expire on 12/31/2015
•Requested for reservation (pending): 0
Please note
• 5 of your Suite Night Award(s) will expire on 12/31/2014
• 10 of your Suite Night Award(s) will expire on 12/31/2015
Jan 1, 2015, 8:29 am
#2923
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
None of my 10 2014 SNA request was cleared... Anyway
Jan 1, 2015, 8:35 am
#2924
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,399
Jan 1, 2015, 12:41 pm
#2925
Join Date: Dec 2010
Posts: 1,860
I feel like we should just spread misinformation, like what happens so often in our daily life, and if we just repeat it enough, it will become fact. Like we should just repeat over and over again that SNA's from 2014 don't expire. And once that becomes fact, we will then say that Starwood has decided to compete with Hyatt and offer confirmed suite night upgrades.
It's worth a try, better than just sitting on all my SNA's and watching them expire. Maybe I will apply the SNA's for my stay at the Aloft Nashville/Cool Springs. Oh wait, they don't even have suites.....
Or maybe I will apply them at the Aloft Tulsa, oh wait, they don't have suites either. How about the Aloft Millbrae, oh wait, nevermind, they don't have suites either....
Or wait, maybe I will apply them at the Westin Snowmass, oh wait, its based on availability and its basically a pipe dream to think of an upgrade during any desirable time at this hotel.....
It's worth a try, better than just sitting on all my SNA's and watching them expire. Maybe I will apply the SNA's for my stay at the Aloft Nashville/Cool Springs. Oh wait, they don't even have suites.....
Or maybe I will apply them at the Aloft Tulsa, oh wait, they don't have suites either. How about the Aloft Millbrae, oh wait, nevermind, they don't have suites either....
Or wait, maybe I will apply them at the Westin Snowmass, oh wait, its based on availability and its basically a pipe dream to think of an upgrade during any desirable time at this hotel.....