Jul 3, 2015, 11:42 am
Last edit by: Oxon Flyer
The Elite Thank You program ended on December 31, 2017. You have until June 30, 2018, to award your Thank You certificates to SPG associates.
A great way to say thanks -
You expect and deserve outstanding service from SPG®. So when an associate goes above and beyond to make your stay, it’s nice to have a special way to express your thanks.
That’s what Elite Thank You certificates are all about. Print yours now to make the day of every deserving SPG associate who receives one.
Remember: All SPG associates and customer care agents are eligible to receive Elite Thank You certificates. Enjoy giving them — and we’ll keep looking for ways to earn them.
From T&C :"however, the certificates cannot be used as a form of bribery or fraud, nor may the certificates be sold in any manner"
Weblink : http://www.spg.com/elitethankyou
Frequently Asked Questions:
What is an Elite Thank You?
It's a certificate that an elite member can use to recognize a Starwood associate who provided outstanding service, whether in person or over the phone.
How do I get Elite Thank You certificates?
Please visit spg.com/elitethankyou to download and print your certificates.
Who is eligible to receive an Elite Thank You?
All Starwood associates in Customer Contact Centers or hotels that participate in the Starwood Preferred Guest® program are eligible, including but not limited to associates at the front desk, reservations line, concierge desk, bellhop service, restaurants, housekeeping, fitness centers, business centers and so forth. To give a certificate over the phone, just tell the associate you'd like to give him or her an Elite Thank You, then provide the unique code on the certificate.
Can I use an Elite Thank You certificate more than once?
No. Each Elite Thank You certificate has a unique code that can be used only once, so it can be given to only one person.
Can I give multiple Elite Thank You certificates to a single person?
Yes.
Can I get more Thank You certificates?
Members are eligible to request certificates when they renew or upgrade their elite status. No additional certificates can be requested.
How long are the Elite Thank You certificates valid?
Please see your certificates for the expiration date.
A great way to say thanks -
You expect and deserve outstanding service from SPG®. So when an associate goes above and beyond to make your stay, it’s nice to have a special way to express your thanks.
That’s what Elite Thank You certificates are all about. Print yours now to make the day of every deserving SPG associate who receives one.
Remember: All SPG associates and customer care agents are eligible to receive Elite Thank You certificates. Enjoy giving them — and we’ll keep looking for ways to earn them.
From T&C :"however, the certificates cannot be used as a form of bribery or fraud, nor may the certificates be sold in any manner"
Weblink : http://www.spg.com/elitethankyou
Frequently Asked Questions:
What is an Elite Thank You?
It's a certificate that an elite member can use to recognize a Starwood associate who provided outstanding service, whether in person or over the phone.
How do I get Elite Thank You certificates?
Please visit spg.com/elitethankyou to download and print your certificates.
Who is eligible to receive an Elite Thank You?
All Starwood associates in Customer Contact Centers or hotels that participate in the Starwood Preferred Guest® program are eligible, including but not limited to associates at the front desk, reservations line, concierge desk, bellhop service, restaurants, housekeeping, fitness centers, business centers and so forth. To give a certificate over the phone, just tell the associate you'd like to give him or her an Elite Thank You, then provide the unique code on the certificate.
Can I use an Elite Thank You certificate more than once?
No. Each Elite Thank You certificate has a unique code that can be used only once, so it can be given to only one person.
Can I give multiple Elite Thank You certificates to a single person?
Yes.
Can I get more Thank You certificates?
Members are eligible to request certificates when they renew or upgrade their elite status. No additional certificates can be requested.
How long are the Elite Thank You certificates valid?
Please see your certificates for the expiration date.
[ENDED 30 June 2018] Elite "Thank You You've Made My Stay" certificates
May 16, 2011, 1:56 am
#46
Suspended
Join Date: Mar 2010
Programs: Migros Cumulus Platinum Hero
Posts: 1,628
So, 500 spg points is roughly ~ $5 since 2800 spg points can be redeemed for $25 GC.
Okay, I know this is supposed to encourage good service and all, but if spg is throwing $20 (2000 points) at each Platinum to be used on employees, why can't they use this money to give something nice to Platinums, like the nice metal luggage tag we used to get???
Okay, I know this is supposed to encourage good service and all, but if spg is throwing $20 (2000 points) at each Platinum to be used on employees, why can't they use this money to give something nice to Platinums, like the nice metal luggage tag we used to get???
No thank you! Some useless luggage tags that go straight to the trash? Neeee, I like the idea with the "thank you" cards which can be given to the staff members. That's a nice idea ^
The only problem is that I did neither get my 2011 membership card nor did I get the four mentioned "thank you" cards but that's not surprisiing with such an unprofesional and disorganized company
May 16, 2011, 8:06 am
#47
Senior Moderator; Moderator, Eco-Conscious Travel, United and Flyertalk Cares
Join Date: Jun 1999
Location: Fulltime travel/mostly Europe
Programs: UA 1.7 MM;; Accor & Marriott Pt; Hyatt Globalist
Posts: 17,831
I just removed several posts. Bickering among members will not be tolerated. Please keep to the thread topic.
l'etoile
Starwood co-mod
l'etoile
Starwood co-mod
May 16, 2011, 11:54 am
#48
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat HyattD AMEXCenturion SerenaPlat TalkBoard Founding Member
Posts: 8,963
500 starpoints?!?!!? Now I am embarrassed I gave two out! 500 is nothing!
May 16, 2011, 11:57 am
#49
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
May 16, 2011, 10:46 pm
#50
Join Date: Nov 1999
Location: MEX/YVR/YYF
Programs: AS MVP/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,035
Maybe not to you, but, as an employee, I think it's great.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Am I missing something? Is there a reduced redemption schedule for Starwood employees? I gave a staff member from the St Regis Mexico City one of those 'thank yous" last month and I'm embarrassed by it now. I had erroneously assumed that these would result in something a bit more substantial.
May 17, 2011, 9:53 am
#51
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
I have to guess so. There are very few ways for Starwood employees to earn Starpoints, much less 500 of them at one fell swoop. You do remember that 500 Starpoints represents $250 in spending for Preferred, Preferred Plus, and Corporate members, right? I would have to spend $500 on my Starwood Preferred Guest Credit Card from American Express to get the same value since I can't earn Starpoints like anyone else can.
Sorry if you feel embarrassed, but I think this is the cat's meow.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Sorry if you feel embarrassed, but I think this is the cat's meow.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Jul 5, 2011, 11:01 pm
#52
Join Date: Jul 2000
Location: Sydney
Posts: 5,769
Platinum thank you program
couldnt find anything on this but do any of the associates you give these thankyou cards actually appreciate them?
I have 4
and keep forgetting to take with me but was wondering if they are actually appreciated by the staff?
I dont want to make a bit deal out of it if they jsut throw them away.
I have 4
and keep forgetting to take with me but was wondering if they are actually appreciated by the staff?
I dont want to make a bit deal out of it if they jsut throw them away.
Jul 6, 2011, 12:45 am
#53
Join Date: Feb 2009
Location: DEN
Programs: Hyatt Globalist, Bonvoy Titanium, CX DM, SQ Gold
Posts: 1,607
Hi tinkybelle,
I think we met at the BKK-meet in that little beer garden next to BKK Hilton a few months back @:-)
The Platinum thank you cards *are* appreciated. They get 500 points and brownie points with management for those. There have been threads about this elsewhere on FT in the past.
Definitely do use them up before they expire. I just used one at W Kowloon to show appreciation for excellent service.
Edit: here is the original story
I think we met at the BKK-meet in that little beer garden next to BKK Hilton a few months back @:-)
The Platinum thank you cards *are* appreciated. They get 500 points and brownie points with management for those. There have been threads about this elsewhere on FT in the past.
Definitely do use them up before they expire. I just used one at W Kowloon to show appreciation for excellent service.
Edit: here is the original story
Last edited by forumpersona999; Jul 6, 2011 at 12:52 am Reason: Found the link to existing thread
Jul 6, 2011, 1:47 am
#54
Join Date: Jul 2000
Location: Sydney
Posts: 5,769
yes I do remember., fun night!
oh thanks for letting me know and for the link
i will now proudly and graciously give.
oh thanks for letting me know and for the link
i will now proudly and graciously give.
Jul 20, 2011, 5:02 pm
#55
Join Date: Jul 2011
Posts: 15
I know I'd be happy to receive one. Who doesn't love to be recognized for doing a great job? 500 starpoints is a bonus on top of that. We can book rooms free on points or do cash & points just like anyone else (once we have enough points). Did you know if you request them they will send you a 2nd sheet of 4 Thank you cards? Keep that love coming
Jul 21, 2011, 4:50 am
#56
Join Date: Jul 2007
Location: Oslo, Norway
Programs: Star Alliance Gold, Skyteam E+, Bonvoy Titanium, Hilton Diamond
Posts: 1,030
I have given away two of these, and on both occasions I had to explain to them what they are and how to use them, haha.
Jul 21, 2011, 7:11 am
#57
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,958
Gave my first one away last week- the front desk agent I gave it to certainly knew what it was and was very appreciative for 2 reasons- 1) The Starpoints as she is saving up for a vacation for her large family and 2) she liked the recognition...
Plumber
Plumber
Jul 21, 2011, 1:49 pm
#58
Join Date: Aug 2008
Location: Marin County, CA
Programs: Marriott LT-TE, United Gold
Posts: 467
Did all plats get these? I don't remember seeing them when my new card came 
Jul 21, 2011, 2:52 pm
#59
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Jul 21, 2011, 8:39 pm
#60
In memoriam
Join Date: Mar 2000
Location: Seattle WA
Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood
Posts: 8,665
