Jul 3, 2015, 11:42 am
Last edit by: Oxon Flyer
The Elite Thank You program ended on December 31, 2017. You have until June 30, 2018, to award your Thank You certificates to SPG associates.
A great way to say thanks -
You expect and deserve outstanding service from SPG®. So when an associate goes above and beyond to make your stay, it’s nice to have a special way to express your thanks.
That’s what Elite Thank You certificates are all about. Print yours now to make the day of every deserving SPG associate who receives one.
Remember: All SPG associates and customer care agents are eligible to receive Elite Thank You certificates. Enjoy giving them — and we’ll keep looking for ways to earn them.
From T&C :"however, the certificates cannot be used as a form of bribery or fraud, nor may the certificates be sold in any manner"
Weblink : http://www.spg.com/elitethankyou
Frequently Asked Questions:
What is an Elite Thank You?
It's a certificate that an elite member can use to recognize a Starwood associate who provided outstanding service, whether in person or over the phone.
How do I get Elite Thank You certificates?
Please visit spg.com/elitethankyou to download and print your certificates.
Who is eligible to receive an Elite Thank You?
All Starwood associates in Customer Contact Centers or hotels that participate in the Starwood Preferred Guest® program are eligible, including but not limited to associates at the front desk, reservations line, concierge desk, bellhop service, restaurants, housekeeping, fitness centers, business centers and so forth. To give a certificate over the phone, just tell the associate you'd like to give him or her an Elite Thank You, then provide the unique code on the certificate.
Can I use an Elite Thank You certificate more than once?
No. Each Elite Thank You certificate has a unique code that can be used only once, so it can be given to only one person.
Can I give multiple Elite Thank You certificates to a single person?
Yes.
Can I get more Thank You certificates?
Members are eligible to request certificates when they renew or upgrade their elite status. No additional certificates can be requested.
How long are the Elite Thank You certificates valid?
Please see your certificates for the expiration date.
A great way to say thanks -
You expect and deserve outstanding service from SPG®. So when an associate goes above and beyond to make your stay, it’s nice to have a special way to express your thanks.
That’s what Elite Thank You certificates are all about. Print yours now to make the day of every deserving SPG associate who receives one.
Remember: All SPG associates and customer care agents are eligible to receive Elite Thank You certificates. Enjoy giving them — and we’ll keep looking for ways to earn them.
From T&C :"however, the certificates cannot be used as a form of bribery or fraud, nor may the certificates be sold in any manner"
Weblink : http://www.spg.com/elitethankyou
Frequently Asked Questions:
What is an Elite Thank You?
It's a certificate that an elite member can use to recognize a Starwood associate who provided outstanding service, whether in person or over the phone.
How do I get Elite Thank You certificates?
Please visit spg.com/elitethankyou to download and print your certificates.
Who is eligible to receive an Elite Thank You?
All Starwood associates in Customer Contact Centers or hotels that participate in the Starwood Preferred Guest® program are eligible, including but not limited to associates at the front desk, reservations line, concierge desk, bellhop service, restaurants, housekeeping, fitness centers, business centers and so forth. To give a certificate over the phone, just tell the associate you'd like to give him or her an Elite Thank You, then provide the unique code on the certificate.
Can I use an Elite Thank You certificate more than once?
No. Each Elite Thank You certificate has a unique code that can be used only once, so it can be given to only one person.
Can I give multiple Elite Thank You certificates to a single person?
Yes.
Can I get more Thank You certificates?
Members are eligible to request certificates when they renew or upgrade their elite status. No additional certificates can be requested.
How long are the Elite Thank You certificates valid?
Please see your certificates for the expiration date.
[ENDED 30 June 2018] Elite "Thank You You've Made My Stay" certificates
Dec 26, 2014, 5:39 pm
#346
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Dec 26, 2014, 10:34 pm
#347
Join Date: Feb 2013
Location: STL
Programs: Bonvoy Titanium, UA Silver, AA Gold
Posts: 144
Jan 17, 2015, 3:13 am
#348
Join Date: Sep 2002
Programs: Marriott Ambassador elite & lifetime Titanium, Hyatt Globalist, Emirates Plat, Flying Blue Plat
Posts: 236
I do not fully understand the definition of 'associate' determining who is eligible to receive Thank You certificates.
Specifically: are Platinum Ambassadors eligible?
Are Supervisors / Managers in a hotel eligible? (ie. Duty Manager, or the Lounge Supervisor).
Specifically: are Platinum Ambassadors eligible?
Are Supervisors / Managers in a hotel eligible? (ie. Duty Manager, or the Lounge Supervisor).
Jan 17, 2015, 3:30 am
#349
Join Date: Jun 2014
Programs: Honors Diamond, Bonvoy Gold, Accor Gold, OW Emerald, SIXT Diamond
Posts: 833
Same question as yours, but also wondering how does one give these out ? seems quite tacky of me to pull out a "coupon" when recipient might be expecting a tip ?
Jan 17, 2015, 5:36 am
#350
Join Date: Sep 2013
Programs: SPG,HH,IHG
Posts: 786
They got 500 *point / voucher and they can use it for redeem reward night (at same rate like us) or pay at hotel they work for dinner
Feb 5, 2015, 11:52 am
#351
Join Date: Aug 2010
Location: NYC
Programs: DL DM/SC, SPG Plat, UA, AA, Hertz Gold
Posts: 452
I tried giving one to my ambassador, and he said ambassadors are not eligible. I think they are targeting property staff with the program.
Feb 5, 2015, 5:18 pm
#352
Join Date: Apr 2014
Location: Georgia
Programs: Delta, SPG
Posts: 157
I still haven't received my first set. I think something may be off in my profile.
Feb 5, 2015, 8:17 pm
#353
Join Date: Jan 2013
Location: Atlanta, GA
Programs: AA EXP, Starwood Lifetime Plat (now Marriott Lifetime Titanium), Avis President's Club
Posts: 59
Feb 5, 2015, 8:22 pm
#354
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Feb 6, 2015, 12:22 am
#355
Join Date: Nov 2010
Location: KSA
Programs: Marriott AMB, Skywards Gold
Posts: 3,737
Feb 6, 2015, 4:06 am
#356
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
PM a Lurker with the codes of the Thank You Certificate and let them know the full name of the employee that you wish to gift to and department/hotel if possible.
Feb 6, 2015, 11:39 am
#357
Join Date: Apr 2009
Location: BC, Canada
Programs: Bonvoy Titanium Elite, VSE/MVC Chairman's Club
Posts: 546
Feb 6, 2015, 1:37 pm
#358
Join Date: May 2002
Location: Toronto,Ontario,Canada
Posts: 132
Had a bunch that were expiring at the end of this month so gave 4 to a lounge attendant who has served me the last year. She is moving to a city with one Starwood property and we hope the "thank you" certs she has received helps with a job transfer. She does receive recognition from HR every time she receives a cert.
Feb 7, 2015, 4:35 pm
#359
Join Date: Jan 2009
Location: LHR
Programs: Centurion, VS Gold, EK Gold, Marriott Gold, Hilton Diamond, Jumeirah Gold
Posts: 179
perhaps i am being a little naive, but would say someone waiting tables in a hotel restaurant or in f&b generally, at a property anywhere in the developing world, really be able to make use of them?
i say developing world, as only some countries have, say, an spg amex that may enable an employee to be able to top up said 500 thank you star points, so that it turns into useful balance.
can starwood not be a bit more generous? i imagine many employees would prefer cash.....and if so, getting one of these may seem a bit cheap?
Feb 7, 2015, 5:36 pm
#360
Join Date: Oct 2006
Location: Okinawa
Posts: 2,611
The request link doesn't bring me to anything. How can I click through to order the cards?