Jul 3, 2015, 11:42 am
Last edit by: Oxon Flyer
The Elite Thank You program ended on December 31, 2017. You have until June 30, 2018, to award your Thank You certificates to SPG associates.
A great way to say thanks -
You expect and deserve outstanding service from SPG®. So when an associate goes above and beyond to make your stay, it’s nice to have a special way to express your thanks.
That’s what Elite Thank You certificates are all about. Print yours now to make the day of every deserving SPG associate who receives one.
Remember: All SPG associates and customer care agents are eligible to receive Elite Thank You certificates. Enjoy giving them — and we’ll keep looking for ways to earn them.
From T&C :"however, the certificates cannot be used as a form of bribery or fraud, nor may the certificates be sold in any manner"
Weblink : http://www.spg.com/elitethankyou
Frequently Asked Questions:
What is an Elite Thank You?
It's a certificate that an elite member can use to recognize a Starwood associate who provided outstanding service, whether in person or over the phone.
How do I get Elite Thank You certificates?
Please visit spg.com/elitethankyou to download and print your certificates.
Who is eligible to receive an Elite Thank You?
All Starwood associates in Customer Contact Centers or hotels that participate in the Starwood Preferred Guest® program are eligible, including but not limited to associates at the front desk, reservations line, concierge desk, bellhop service, restaurants, housekeeping, fitness centers, business centers and so forth. To give a certificate over the phone, just tell the associate you'd like to give him or her an Elite Thank You, then provide the unique code on the certificate.
Can I use an Elite Thank You certificate more than once?
No. Each Elite Thank You certificate has a unique code that can be used only once, so it can be given to only one person.
Can I give multiple Elite Thank You certificates to a single person?
Yes.
Can I get more Thank You certificates?
Members are eligible to request certificates when they renew or upgrade their elite status. No additional certificates can be requested.
How long are the Elite Thank You certificates valid?
Please see your certificates for the expiration date.
A great way to say thanks -
You expect and deserve outstanding service from SPG®. So when an associate goes above and beyond to make your stay, it’s nice to have a special way to express your thanks.
That’s what Elite Thank You certificates are all about. Print yours now to make the day of every deserving SPG associate who receives one.
Remember: All SPG associates and customer care agents are eligible to receive Elite Thank You certificates. Enjoy giving them — and we’ll keep looking for ways to earn them.
From T&C :"however, the certificates cannot be used as a form of bribery or fraud, nor may the certificates be sold in any manner"
Weblink : http://www.spg.com/elitethankyou
Frequently Asked Questions:
What is an Elite Thank You?
It's a certificate that an elite member can use to recognize a Starwood associate who provided outstanding service, whether in person or over the phone.
How do I get Elite Thank You certificates?
Please visit spg.com/elitethankyou to download and print your certificates.
Who is eligible to receive an Elite Thank You?
All Starwood associates in Customer Contact Centers or hotels that participate in the Starwood Preferred Guest® program are eligible, including but not limited to associates at the front desk, reservations line, concierge desk, bellhop service, restaurants, housekeeping, fitness centers, business centers and so forth. To give a certificate over the phone, just tell the associate you'd like to give him or her an Elite Thank You, then provide the unique code on the certificate.
Can I use an Elite Thank You certificate more than once?
No. Each Elite Thank You certificate has a unique code that can be used only once, so it can be given to only one person.
Can I give multiple Elite Thank You certificates to a single person?
Yes.
Can I get more Thank You certificates?
Members are eligible to request certificates when they renew or upgrade their elite status. No additional certificates can be requested.
How long are the Elite Thank You certificates valid?
Please see your certificates for the expiration date.
[ENDED 30 June 2018] Elite "Thank You You've Made My Stay" certificates
Mar 15, 2011, 8:55 pm
#31
FlyerTalk Evangelist
Join Date: Jun 2008
Location: Florida, the crazy folks state.
Programs: Marriott Titanium Marriott Platinum for life.
Posts: 16,974
Mar 15, 2011, 9:51 pm
#32
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
500 Starwood points?
Or, do they have their own point system? Can they book rooms or redeem for goods using these points?
Starwood associates did have their own special booking rates (with dedicated website) at one point which it did not qualify for points/stay/nights credit.
Or, do they have their own point system? Can they book rooms or redeem for goods using these points?
Starwood associates did have their own special booking rates (with dedicated website) at one point which it did not qualify for points/stay/nights credit.
Mar 16, 2011, 3:50 am
#33
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,655
Mar 16, 2011, 8:47 am
#34
Join Date: Dec 2010
Programs: spg gold, CO Platinum, MR Gold
Posts: 619
500 Starwood points?
Or, do they have their own point system? Can they book rooms or redeem for goods using these points?
Starwood associates did have their own special booking rates (with dedicated website) at one point which it did not qualify for points/stay/nights credit.
Or, do they have their own point system? Can they book rooms or redeem for goods using these points?
Starwood associates did have their own special booking rates (with dedicated website) at one point which it did not qualify for points/stay/nights credit.
of course the employee rates are not eligible for points. but they can get points for declining housekeeping if they are staying at hotels.
Mar 16, 2011, 10:36 am
#35
Join Date: Feb 2009
Posts: 3,737
These would be regular SPG points. I was told by a desk agent he earns around 10k in SPG points a month as he gets points for signing up people to the SPG program who are checking into the hotel.
Mar 16, 2011, 10:48 am
#36
Join Date: Oct 2000
Programs: UA Gold 1MM, Marriott Ambassador/Lifetime Titanium, Accor Silver, Club Carlson Gold, BW Diamond
Posts: 2,432
I'm wondering if these certificates, with their unique codes on each, are traceable back to the person to whom they were originally sent.
Lurkers? Able to answer that?
aloha
Lurkers? Able to answer that?
aloha
Mar 16, 2011, 11:06 am
#37
FlyerTalk Evangelist
Join Date: Oct 2005
Location: Los Angeles & Orange County, CA
Programs: Wouldn't you like to know?!
Posts: 23,822
So, 500 spg points is roughly ~ $5 since 2800 spg points can be redeemed for $25 GC.
Okay, I know this is supposed to encourage good service and all, but if spg is throwing $20 (2000 points) at each Platinum to be used on employees, why can't they use this money to give something nice to Platinums, like the nice metal luggage tag we used to get???
Okay, I know this is supposed to encourage good service and all, but if spg is throwing $20 (2000 points) at each Platinum to be used on employees, why can't they use this money to give something nice to Platinums, like the nice metal luggage tag we used to get???
Mar 16, 2011, 11:13 am
#38
Join Date: Dec 2010
Programs: spg gold, CO Platinum, MR Gold
Posts: 619
So, 500 spg points is roughly ~ $5 since 2800 spg points can be redeemed for $25 GC.
Okay, I know this is supposed to encourage good service and all, but if spg is throwing $20 (2000 points) at each Platinum to be used on employees, why can't they use this money to give something nice to Platinums, like the nice metal luggage tag we used to get???
Okay, I know this is supposed to encourage good service and all, but if spg is throwing $20 (2000 points) at each Platinum to be used on employees, why can't they use this money to give something nice to Platinums, like the nice metal luggage tag we used to get???
Mar 17, 2011, 9:39 am
#39
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 17, 2011, 4:00 pm
#40
Join Date: May 2007
Location: YOW
Posts: 2,351
Yes. And the answer is "no". Mahalo.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Mar 17, 2011, 4:42 pm
#41
Join Date: May 2004
Location: Northwest NJ
Programs: Starwood Platinum,Marriott Platinum, United Silver
Posts: 2,313
Here's just an anecdote. Years ago, my friend flew often on American in First from NY to Zurich. He was highest level elite and they also had certificates for excellent employee service.
He handed one to the FA on arrival in Zurich and thanked her for her great service. On the way home, he had the same attendant. At the end of the flight, she emptied the liquore cabinet and gave him two bags of premium liquors. Apparently, it meant a lot to her!
He handed one to the FA on arrival in Zurich and thanked her for her great service. On the way home, he had the same attendant. At the end of the flight, she emptied the liquore cabinet and gave him two bags of premium liquors. Apparently, it meant a lot to her!
Mar 17, 2011, 4:50 pm
#42
Join Date: Feb 2008
Location: Scottsdale, Arizona
Posts: 1,002
Don't forget Starwood Lurker is an SPG E level employee.....
Mar 17, 2011, 4:54 pm
#43
Join Date: Nov 2008
Location: Utrecht, the Netherlands
Programs: Marriott LTP, Hilton Gold, ITA Elite+, Cathay S, Singapore S, Hertz PC, Avis PC
Posts: 3,147
Mar 17, 2011, 5:10 pm
#44
Join Date: Aug 2007
Posts: 689
http://wikibin.org/articles/starwood...red-guest.html
Lastly, there is also an Employee Level of membership (Prefix E). A Starwood associate (usually reception staff) may earn starpoints themselves for enrolling new members to SPG.
May 16, 2011, 1:51 am
#45
Join Date: Mar 2010
Location: Honolulu
Programs: UA 1K, SPG plat ambassador
Posts: 161
I also gave one to my platinum concierge over the phone. Just gave her the code and threw away the hard copy. She input it into her account while I was on the phone and she said it gave her 500 starpoints.