San Francisco Area Starwood Hotels (General Discussion 2008 Onward)
#286
Join Date: Nov 2011
Location: Scottsdale, AZ
Programs: AA Plat, Bonvoy Plat, Amex Plat
Posts: 91
#287
Join Date: Mar 2004
Location: On the road, 24/7/365
Posts: 3,464
Looking "up-thread", it appears you were asking back in February, before tentatively choosing the Palace.
Now I have some context. I don't have current information on any of the three properties you mention. The Le Meridien protesters come and go.
-----QUOTED -------------
"Wanted to bump this thread to see if anyone has any recent experiences that could help me decide among the various SPG properties in San Fran. Planning a 3 night getaway with the Mrs doing mostly touristy stuff, dining, shopping, etc.
Did a quick search for tenative dates this summer and am trying to decide between the following:
Westin Market - 12k per night
Palace - 12k
St. Regis - 25k
I am SPG gold so my odds at landing an upgrade will factor in addition to overall general recommendations.
"
Now I have some context. I don't have current information on any of the three properties you mention. The Le Meridien protesters come and go.
-----QUOTED -------------
"Wanted to bump this thread to see if anyone has any recent experiences that could help me decide among the various SPG properties in San Fran. Planning a 3 night getaway with the Mrs doing mostly touristy stuff, dining, shopping, etc.
Did a quick search for tenative dates this summer and am trying to decide between the following:
Westin Market - 12k per night
Palace - 12k
St. Regis - 25k
I am SPG gold so my odds at landing an upgrade will factor in addition to overall general recommendations.
"
#288
Join Date: Oct 2009
Location: IND
Programs: DL DM, SPG AMB, National EE
Posts: 1,301
The one thing that really irks me about LM is the service. There is nothing specific, but it just feels like I'm more of annoyance to the staff than a guest. I guess one example would be at check-in. At 6pm on a Monday every businessman in town is in line to check-in. Two clerks were working the line and a manager was standing there at one of the 4 computers on the phone. With 10 people in line. She couldn't care less about the line of people waiting there. I get it, you have important calls, but don't take them out front while a line of people stare at you. This has happened both times I've stayed there. Same woman, too.
#289
Join Date: Sep 2005
Location: UK
Programs: IHG Diamond Amb, Bonvoy Plat (+LTP), VS Silver
Posts: 1,390
I recently got a chance to sample two SPG properties in San Francisco; It was not by choice but I was walked from the Westin St Francis immediately after a flight from London (not quite the welcome I'd hoped for).
Night 1 - Palace Hotel. 2 double bed room. The room seemed to be in pretty poor shape with marks on some furnishings. However, bed was comfortable and bathroom not too bad (not what you'd expect from a Luxury Collection hotel though). Internet was unusable (0.85 down and 0.01 up) - glad I didn't have to pay the $15 fee. Forgetting the room, I very much liked the rest of the hotel (bar, service, pool, etc)
Night 2 - Westin St Francis - View Tower Room (booked non-view Tower Room). Recently refurbished to a very high standard. Much more impressive than the Palace and comparable with my preferred SF hotel (Intercontinental). I was provided an apology gift (wine/fruit) which was very much appreciated. Again, good facilities in hotel (particularly liked breakfast). Staff seemed to be either excellent or poor - I've had to chase for refund of first night deposit (finally received on my card today despite the stay being on 17/18 July) but front desk staff seemed to handle the walk pretty well.
Despite the problem, I would probably consider the St Francis again as long as I had a similar room.
Night 1 - Palace Hotel. 2 double bed room. The room seemed to be in pretty poor shape with marks on some furnishings. However, bed was comfortable and bathroom not too bad (not what you'd expect from a Luxury Collection hotel though). Internet was unusable (0.85 down and 0.01 up) - glad I didn't have to pay the $15 fee. Forgetting the room, I very much liked the rest of the hotel (bar, service, pool, etc)
Night 2 - Westin St Francis - View Tower Room (booked non-view Tower Room). Recently refurbished to a very high standard. Much more impressive than the Palace and comparable with my preferred SF hotel (Intercontinental). I was provided an apology gift (wine/fruit) which was very much appreciated. Again, good facilities in hotel (particularly liked breakfast). Staff seemed to be either excellent or poor - I've had to chase for refund of first night deposit (finally received on my card today despite the stay being on 17/18 July) but front desk staff seemed to handle the walk pretty well.
Despite the problem, I would probably consider the St Francis again as long as I had a similar room.
#290
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
I recently got a chance to sample two SPG properties in San Francisco; It was not by choice but I was walked from the Westin St Francis immediately after a flight from London (not quite the welcome I'd hoped for).
Night 1 - Palace Hotel. 2 double bed room. The room seemed to be in pretty poor shape with marks on some furnishings. However, bed was comfortable and bathroom not too bad (not what you'd expect from a Luxury Collection hotel though). Internet was unusable (0.85 down and 0.01 up) - glad I didn't have to pay the $15 fee. Forgetting the room, I very much liked the rest of the hotel (bar, service, pool, etc)
Night 2 - Westin St Francis - View Tower Room (booked non-view Tower Room). Recently refurbished to a very high standard. Much more impressive than the Palace and comparable with my preferred SF hotel (Intercontinental). I was provided an apology gift (wine/fruit) which was very much appreciated. Again, good facilities in hotel (particularly liked breakfast). Staff seemed to be either excellent or poor - I've had to chase for refund of first night deposit (finally received on my card today despite the stay being on 17/18 July) but front desk staff seemed to handle the walk pretty well.
Despite the problem, I would probably consider the St Francis again as long as I had a similar room.
Night 1 - Palace Hotel. 2 double bed room. The room seemed to be in pretty poor shape with marks on some furnishings. However, bed was comfortable and bathroom not too bad (not what you'd expect from a Luxury Collection hotel though). Internet was unusable (0.85 down and 0.01 up) - glad I didn't have to pay the $15 fee. Forgetting the room, I very much liked the rest of the hotel (bar, service, pool, etc)
Night 2 - Westin St Francis - View Tower Room (booked non-view Tower Room). Recently refurbished to a very high standard. Much more impressive than the Palace and comparable with my preferred SF hotel (Intercontinental). I was provided an apology gift (wine/fruit) which was very much appreciated. Again, good facilities in hotel (particularly liked breakfast). Staff seemed to be either excellent or poor - I've had to chase for refund of first night deposit (finally received on my card today despite the stay being on 17/18 July) but front desk staff seemed to handle the walk pretty well.
Despite the problem, I would probably consider the St Francis again as long as I had a similar room.
#291
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,043
I recently got a chance to sample two SPG properties in San Francisco; It was not by choice but I was walked from the Westin St Francis immediately after a flight from London (not quite the welcome I'd hoped for).
Night 1 - Palace Hotel. 2 double bed room. The room seemed to be in pretty poor shape with marks on some furnishings. However, bed was comfortable and bathroom not too bad (not what you'd expect from a Luxury Collection hotel though). Internet was unusable (0.85 down and 0.01 up) - glad I didn't have to pay the $15 fee. Forgetting the room, I very much liked the rest of the hotel (bar, service, pool, etc)
Night 2 - Westin St Francis - View Tower Room (booked non-view Tower Room). Recently refurbished to a very high standard. Much more impressive than the Palace and comparable with my preferred SF hotel (Intercontinental). I was provided an apology gift (wine/fruit) which was very much appreciated. Again, good facilities in hotel (particularly liked breakfast). Staff seemed to be either excellent or poor - I've had to chase for refund of first night deposit (finally received on my card today despite the stay being on 17/18 July) but front desk staff seemed to handle the walk pretty well.
Despite the problem, I would probably consider the St Francis again as long as I had a similar room.
Night 1 - Palace Hotel. 2 double bed room. The room seemed to be in pretty poor shape with marks on some furnishings. However, bed was comfortable and bathroom not too bad (not what you'd expect from a Luxury Collection hotel though). Internet was unusable (0.85 down and 0.01 up) - glad I didn't have to pay the $15 fee. Forgetting the room, I very much liked the rest of the hotel (bar, service, pool, etc)
Night 2 - Westin St Francis - View Tower Room (booked non-view Tower Room). Recently refurbished to a very high standard. Much more impressive than the Palace and comparable with my preferred SF hotel (Intercontinental). I was provided an apology gift (wine/fruit) which was very much appreciated. Again, good facilities in hotel (particularly liked breakfast). Staff seemed to be either excellent or poor - I've had to chase for refund of first night deposit (finally received on my card today despite the stay being on 17/18 July) but front desk staff seemed to handle the walk pretty well.
Despite the problem, I would probably consider the St Francis again as long as I had a similar room.
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#292
Join Date: Sep 2005
Location: UK
Programs: IHG Diamond Amb, Bonvoy Plat (+LTP), VS Silver
Posts: 1,390
SPG is pretty generous on walks for elites -- you get both the points you originally would have earned on the stay plus the number of points you would have needed to get a free night at the property, i.e. 12K points for a Cat5, in addition to having your first night comped. Make sure you take advantage!
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#294
Join Date: Feb 2008
Location: SAV
Programs: ??????????
Posts: 963
call up the plat line ... I've had this happen a few times and the problem seems to magically go away. I've emailed my ambassador the times I have cared and he did something to make it work.
#295
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,110
I just had two clear for this weekend (Fleet Week).
Are you sure you have sufficient SNAs that expire next year (i.e., you qualified for Platinum in 2014)? Are you sure they're not already being used for other reservations?
Are you sure you have sufficient SNAs that expire next year (i.e., you qualified for Platinum in 2014)? Are you sure they're not already being used for other reservations?
#296
Join Date: Nov 2013
Location: DEN
Programs: AA EP SPG Plat Hyatt Diamond IHG Plat Avis 1st Hertz 5* National Exec
Posts: 133
Yes, I have 9 SNAs that end Dec 31, 2015. I will try the Plat line suggestion.
#297
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
I'll be at the St. Regis this weekend for 3 nights (SNA upgrade to Astor Suite from superior room, nice!), then back in a few days for 2 nights at Sheraton Fisherman's Wharf (no need for comp suite upgrade but hoping), and the back at end of month for 2 nights at W (no need for comp suite but hoping). I was tempted to try out the new Westin Market St but will probably go check it out if time allows.
#298
Join Date: Oct 2010
Programs: Jetblue Mosaic, Delta Gold, AAdvantage Gold, Bonvoy Gold, HHonors Gold
Posts: 54
Anyone have room advice for the Palace (Deluxe vs. Market Street vs. City Lights vs. New Montgomery St)? If it is anywhere near as loud as the Market St Westin assume I want to be high floor. In SF a more recently and finding the renovated tower rooms at the St. Francis sold out more often than not. Also would be open to other alternatives, unfortunately seems like the W tend to spike pricing whenever the St. Francis sells out. St. Regis isn't always an option unfortunately...
#300
Join Date: Oct 2009
Location: IND
Programs: DL DM, SPG AMB, National EE
Posts: 1,301
Anyone have room advice for the Palace (Deluxe vs. Market Street vs. City Lights vs. New Montgomery St)? If it is anywhere near as loud as the Market St Westin assume I want to be high floor. In SF a more recently and finding the renovated tower rooms at the St. Francis sold out more often than not. Also would be open to other alternatives, unfortunately seems like the W tend to spike pricing whenever the St. Francis sells out. St. Regis isn't always an option unfortunately...