Starfriend Discount
Feb 1, 2011, 11:26 am
#32
Join Date: Feb 2011
Posts: 20
Rate Form
I made a booking for a 7 night stay with the starfriend rate and got the form from my friend who works at one of the starwood hotels. I changed the length of stay from 7 to 1. The 1 night stay still falls within the dates specified on the form and the rate is still the same. Do i need to get a new form? Thanks!
Feb 1, 2011, 11:28 am
#33
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
If it were me, I would get a new one.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Feb 1, 2011, 11:34 am
#34
Join Date: Dec 2009
Location: New York, NY
Programs: AA Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,776
I once was staying under the Friends & Family rate at my friend's hotel and at check-in they asked for an HR letter. I had no idea one was needed and the check-in lady said, "Well how do we know if your friend or family member still works for the hotel?" I smiled and politely pointed to my friend who was talking to a few of his underlings...he was the Manager of the hotel. She didn't get the concept.
So sad.
BTW Starwood Lurker...funny yet appropriate comments. Keep them up.
So sad.
BTW Starwood Lurker...funny yet appropriate comments. Keep them up.
Feb 1, 2011, 6:37 pm
#35
Join Date: Apr 2010
Posts: 121
Anyone wants to donate 5 free nights for me to travel with my girlfriend??? I would send you a nice friend's Xmas gift!
Feb 1, 2011, 7:38 pm
#37
Join Date: Feb 2009
Posts: 3,737
What happens if you get a letter and then the friend quits their job? lol
Feb 2, 2011, 1:27 am
#38
Join Date: Feb 2005
Posts: 466
I once was staying under the Friends & Family rate at my friend's hotel and at check-in they asked for an HR letter. I had no idea one was needed and the check-in lady said, "Well how do we know if your friend or family member still works for the hotel?" I smiled and politely pointed to my friend who was talking to a few of his underlings...he was the Manager of the hotel. She didn't get the concept.
So sad.
BTW Starwood Lurker...funny yet appropriate comments. Keep them up.
So sad.
BTW Starwood Lurker...funny yet appropriate comments. Keep them up.
Feb 2, 2011, 8:33 am
#39
Join Date: Dec 2009
Location: New York, NY
Programs: AA Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,776
Well he did put notes in there about the reservation being for his friend, myself. She just didn't read them. When he came over to clear it all up he pointed to the box that indicated additional info had been entered.
Jul 8, 2013, 8:01 am
#40
Join Date: Jul 2010
Location: NYC
Programs: CO Platinum/1K, SPG Platinum/Ambassador
Posts: 1,705
William...does each SPG employee get a limited number of StarFriend nights? I have a friend who works for SPG. I don't want to use up the days if there's a limited number.
Jul 8, 2013, 10:14 am
#41
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Jul 25, 2013, 11:43 am
#42
Join Date: Jul 2013
Posts: 1
Starwood Lurker (I orII),
I've got a question. My friend works for Starwood as a part time employee. He provided me with his Starfriend Rate and I booked a few hotels in September, and he provided me with the Reservation Authorization form.
My concern is, since he is a part-time employee, what were to happen if he decides to quit before my trip? Would the Reservation Authorization form be invalid, and therefore I'd have to pay full price at check-in?
Your help would be greatly appreciated.
Thanks!
I've got a question. My friend works for Starwood as a part time employee. He provided me with his Starfriend Rate and I booked a few hotels in September, and he provided me with the Reservation Authorization form.
My concern is, since he is a part-time employee, what were to happen if he decides to quit before my trip? Would the Reservation Authorization form be invalid, and therefore I'd have to pay full price at check-in?
Your help would be greatly appreciated.
Thanks!
Last edited by medenis; Jul 25, 2013 at 2:45 pm
Jul 26, 2013, 11:08 am
#43
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Starwood Lurker (I orII),
I've got a question. My friend works for Starwood as a part time employee. He provided me with his Starfriend Rate and I booked a few hotels in September, and he provided me with the Reservation Authorization form.
My concern is, since he is a part-time employee, what were to happen if he decides to quit before my trip? Would the Reservation Authorization form be invalid, and therefore I'd have to pay full price at check-in?
Your help would be greatly appreciated.
Thanks!
I've got a question. My friend works for Starwood as a part time employee. He provided me with his Starfriend Rate and I booked a few hotels in September, and he provided me with the Reservation Authorization form.
My concern is, since he is a part-time employee, what were to happen if he decides to quit before my trip? Would the Reservation Authorization form be invalid, and therefore I'd have to pay full price at check-in?
Your help would be greatly appreciated.
Thanks!
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Aug 25, 2013, 8:43 pm
#44
Join Date: Apr 2005
Location: NY
Programs: AA platinum, SPG Gold
Posts: 108
Which hotels get posted and when?
How much in advance do star friends rates get posted? If I am also SPG gold do I have a chance to get upgraded? Do star friends rates get posted last minute?
Aug 26, 2013, 2:34 am
#45
Company Representative - Starwood
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
Hi whenzuc,
This is dependent on the revenue team at individual properties.
Starwood Friends rate is an ineligible rate. You may not get upgraded or enjoy any other Gold benefits.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
If I am also SPG gold do I have a chance to get upgraded?
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]