Westin Golf Resort & Spa, Playa Conchal – All-Inclusive, Costa Rica [Master Thread]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
The (dinner) restaurants alone are nearly worth the trip. This is the rainy season so rates are a bit lower, but I like rain, so no problem.
Secondly, is scuba diving easily accessible from the resort?
And lastly, should I plan on renting a car and how is insurance handled in Costa Rica?
Thank All
Last edited by TerryK; Mar 2, 2016 at 5:28 pm
Westin Golf Resort & Spa, Playa Conchal - All Inclusive
Playa Conchal S/N Cabo Velas, CR 232-5150
Westin Playa Conchal - OUTSTANDING (2 Photos)
Westin Golf Resort & Spa, Playa Conchal - All Inclusive
Check In
Excellent. First, a bellman took our bags to the side. He told us to check in, then they would drive us to our room. The concierge saw we were waiting and she took us through check in rather than have us wait for the occupied desk agents. It was smooth and easy. We were on a points stay and were upgraded as platinums to the Royal Beach Club. I was thanked a great deal for my platinum membership and commitment to Starwood. This concierge got the resort's Platium concierge on the phone who also welcomed us. Having not stayed there before, we didn't know about making advance reservations at restaurants. Well, Rebecca had done that for us already. We got our packet of info and maps, and were on our way. This was a textbook example of a great check-in experience.
Room
We were upgraded to the Royal Beach Club. We had a King bed. The room's size is nice, with a couch and sitting area. The bathroom has a large stall shower, separate toilet area with a door, and the main part of the bathroom has a large soaking tub. Very nice bath amenities were plentiful. We had a balcony looking out at the pool. Two simple chairs, not chaises. But it was comfortable and nice to sit on to relax, and for coffee in the morning. Overall, we were very comfortable the entire stay.
Service
This was one of the best service experiences I've had, particularly at an all-inclusive. Our concierges in the Royal Beach Club were outstanding. They helped change dining reservations, drove us through the resort day and night, and if we needed drinks, snacks, coffee, etc., it was taken care of immediately. The knew us by name and were incredibly friendly. Staff in restaurants was very good.
It's clear the hotel has spent a good deal of time training people to a level of service they expect all guests to receive.
Location
One hour by car from Liberia airport. Plenty of beaches around and lots to do. Excursions are inexpensive.
Overall
We want to head back same time next year, but want to go for longer. The rates online for paid reservations are good relative to the experience and the service received. I can't say enough great things about the resort.
Dining
Plenty of food for every taste. We didn't experience the general buffet because we had reservations for all the restaurants. There is a restaurant for nearly every flair of food. Important to make reservations in advance to get the times you want. We didn't use room service, but people we met seemed to have good experiences. We ate well and enjoyed every meal.
Also, what are the general benefits of SPG Platinum at this resort? I recall reading that there are certain areas of the hotel only accessible for certain people but I can't find that write up. Any insights, tips, advice or warning are appreciated.
King golf view - 210,000
Two double bed Deluxe Suite - 220,500
King Royal - 226,500
King Royal Beach Suite - 420,000
King Luxury Villa - 525,000
King golf view - 210,000
Two double bed Deluxe Suite - 220,500
King Royal - 226,500
King Royal Beach Suite - 420,000
King Luxury Villa - 525,000
For the week we are staying, using the cash rates in US$, those rates range from 1.6˘ to 2.4˘/Starpoint for redemption.
Last edited by controller1; Jun 9, 2017 at 8:17 am Reason: Add cost per point for redemption