W St. Petersburg--delayed opening (March 2011)
Jul 1, 2010, 10:50 am
#1
Original Poster
Join Date: Mar 2007
Location: SBA
Programs: AA PLT, SPG PLT, Hyatt Diamond
Posts: 256
W St. Petersburg--delayed opening (March 2011)
Searched and couldn't find a thread exclusively on this property. It will not be opening in September as planned.
In March I made an award reservation for several nights in October and received the following from the Director of Sales last night:
-------------------------------
Well hello there LAURAJOYCE!
We've received your reservation but W-OOPS, our opening date has been changed (the ghost of construction) so we can Welcome, Wow and Wuv you only after the 1st March 2011.
Where is my room? It would be our pleasure to arrange an alternative five star hotel accommodation in the city at the same rate and to invite you for a ride from and to the Airport.
Excited about W SP only? Let us know your alternative dates, and we will rebook your reservation after the 1st March 2011 and get ready to be WOW-d!
Warm wishes,
------------------------------------------
Thoughts? My dates are fixed. Do I have any say in terms of which hotel they put me in and, if so, what should I lobby for? (I'm not familiar w/ hotels in St. Petersburg.) Pick-up from the airport doesn't do me any good because I'm arriving by train. Should I ask for some points back in compensation or just count myself lucky that they're finding me another room?
In March I made an award reservation for several nights in October and received the following from the Director of Sales last night:
-------------------------------
Well hello there LAURAJOYCE!
We've received your reservation but W-OOPS, our opening date has been changed (the ghost of construction) so we can Welcome, Wow and Wuv you only after the 1st March 2011.
Where is my room? It would be our pleasure to arrange an alternative five star hotel accommodation in the city at the same rate and to invite you for a ride from and to the Airport.
Excited about W SP only? Let us know your alternative dates, and we will rebook your reservation after the 1st March 2011 and get ready to be WOW-d!
Warm wishes,
------------------------------------------
Thoughts? My dates are fixed. Do I have any say in terms of which hotel they put me in and, if so, what should I lobby for? (I'm not familiar w/ hotels in St. Petersburg.) Pick-up from the airport doesn't do me any good because I'm arriving by train. Should I ask for some points back in compensation or just count myself lucky that they're finding me another room?
Jul 1, 2010, 12:06 pm
#2
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
Searched and couldn't find a thread exclusively on this property. It will not be opening in September as planned.
In March I made an award reservation for several nights in October and received the following from the Director of Sales last night:
-------------------------------
Well hello there LAURAJOYCE!
We've received your reservation but W-OOPS, our opening date has been changed (the ghost of construction) so we can Welcome, Wow and Wuv you only after the 1st March 2011.
Where is my room? It would be our pleasure to arrange an alternative five star hotel accommodation in the city at the same rate and to invite you for a ride from and to the Airport.
Excited about W SP only? Let us know your alternative dates, and we will rebook your reservation after the 1st March 2011 and get ready to be WOW-d!
Warm wishes,
------------------------------------------
Thoughts? My dates are fixed. Do I have any say in terms of which hotel they put me in and, if so, what should I lobby for? (I'm not familiar w/ hotels in St. Petersburg.) Pick-up from the airport doesn't do me any good because I'm arriving by train. Should I ask for some points back in compensation or just count myself lucky that they're finding me another room?
In March I made an award reservation for several nights in October and received the following from the Director of Sales last night:
-------------------------------
Well hello there LAURAJOYCE!
We've received your reservation but W-OOPS, our opening date has been changed (the ghost of construction) so we can Welcome, Wow and Wuv you only after the 1st March 2011.
Where is my room? It would be our pleasure to arrange an alternative five star hotel accommodation in the city at the same rate and to invite you for a ride from and to the Airport.
Excited about W SP only? Let us know your alternative dates, and we will rebook your reservation after the 1st March 2011 and get ready to be WOW-d!
Warm wishes,
------------------------------------------
Thoughts? My dates are fixed. Do I have any say in terms of which hotel they put me in and, if so, what should I lobby for? (I'm not familiar w/ hotels in St. Petersburg.) Pick-up from the airport doesn't do me any good because I'm arriving by train. Should I ask for some points back in compensation or just count myself lucky that they're finding me another room?
Jul 1, 2010, 1:48 pm
#3
Join Date: Feb 2005
Programs: Starwood, AA
Posts: 822
Hotel Grand Europe and Astoria are the top hotels in the city, but they are more St.Regis than W. I don't know about anything similar to W in style of similar level. are you departing by train also? definitely ask for ride to/from train station and taxis are a nightmare to deal with if you don't speak russian (and they rip you off)
Jul 2, 2010, 12:21 am
#4
Join Date: Aug 2004
Programs: AA Plt SPG Plt
Posts: 176
I stayed at the Renaissance St Petersburg 2 years ago due to the lack of a starwood option and was very pleased.
Jul 14, 2010, 7:15 am
#5
Original Poster
Join Date: Mar 2007
Location: SBA
Programs: AA PLT, SPG PLT, Hyatt Diamond
Posts: 256
I've been offered the Angleterre, Kempinski Molika 22, Grand Hotel Europe, Astoria. Any thoughts on which I should take? (perhaps I'm better off in the Russia forum with this question)
Jul 14, 2010, 5:45 pm
#6
Join Date: Oct 2009
Location: Los Angeles, CA
Posts: 932
I walked through the public areas of the Grand Hotel Europe, looked a bit more gaudy than the cool, elegant, Scandinavian Astoria. Both are old Tsarist buildings, totally restored.
Have never been in the Kempinski.