Canadian SPG American Express
Apr 23, 2016, 7:26 pm
#1831
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,121
Welcome to FT, KevisionB!
I've always called the number on the back of the card after the fee has posted.
Keep hoping, but don't count on it. People with much higher spends have gotten nothing or next to nothing.
Keep hoping, but don't count on it. People with much higher spends have gotten nothing or next to nothing.
Apr 24, 2016, 9:42 am
#1832
Join Date: Apr 2016
Programs: SPG, SPG Amex, Aeroplan, etc
Posts: 15
really nothing even on the first anniversary? I've heard that they won't give you anything when you call the year after receiving a call-in bonus but didn't realize that they flat out deny on the first year too.
Apr 24, 2016, 10:08 am
#1833
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,121
Apr 25, 2016, 4:58 am
#1834
Join Date: Feb 2015
Programs: Top Tier Flyertalk Member
Posts: 670
Give them a call, and let us know how it goes. But I wouldn't set my expectation too high. If you're lucky, maybe they will offer you 5000 spg points or something.
Apr 25, 2016, 8:35 am
#1835
Join Date: Sep 2010
Location: YVR
Programs: AC*SE MM, Marriott Lifetime Titanium
Posts: 4,604
$18k spent is nothing. You barely even reached half-way through the $30/40k milestone for Gold status / free weekend night.
Give them a call, and let us know how it goes. But I wouldn't set my expectation too high. If you're lucky, maybe they will offer you 5000 spg points or something.
Give them a call, and let us know how it goes. But I wouldn't set my expectation too high. If you're lucky, maybe they will offer you 5000 spg points or something.
Apr 25, 2016, 3:15 pm
#1836
Join Date: Oct 2010
Location: YYZ
Programs: AA Advantage, spg platnum, viporter, United Silver, Delta Med
Posts: 132
Had card for one year , 20k spend. Zero rentention offer.
Apr 26, 2016, 8:10 am
#1837
Join Date: Jan 2008
Location: YYZ
Programs: All Accor Plat, 1865 Voyager, AE E35K, HH Gold,Hyatt, Hrtz Gold, Marriott Gold, NEXUS
Posts: 1,669
Had card for a long time. Over 10 years I believe dating back to when it was an MBNA card. $50,000 spend zero retention offer, but I did not really push it. I did ask but did not escalate it. Canceled the card. Might be due to the fact that I also have the Gold, Business Gold, Plat and Business Plat cards (until their annual fees role around and no retention offers are forthcoming!).
Apr 26, 2016, 9:20 am
#1838
Join Date: Mar 2007
Posts: 4,784
data point
Good news - After 2 weeks of statement, AMEX manually posted my missing referral points (Personal SPG -> 1 Personal SPG + 1 Biz SPG)
Bad news, my Biz SPG -> Personal SPG referral only showed 5K (instead of 10K), and AMEX just confirmed the same (coming from their back office) ... that is strange
FYI, my Personal SPG -> Biz SPG yielded 10K referral correctly
Good news - After 2 weeks of statement, AMEX manually posted my missing referral points (Personal SPG -> 1 Personal SPG + 1 Biz SPG)
Bonus +20,000 - 04/26/2016 AMEX REWARDS CANADA
FYI, my Personal SPG -> Biz SPG yielded 10K referral correctly
As per the update received, you will get 5,000 points for referral.
If you wish to discuss this further, please call us at 1-800-869-3016 (24/7) and we will be happy to assist further.
If you wish to discuss this further, please call us at 1-800-869-3016 (24/7) and we will be happy to assist further.
Apr 26, 2016, 10:54 am
#1839
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,510
I was offered 7000 point retention bonus for personal Amex about a month ago. Spent $30K in the previous year. I accepted.
Apr 28, 2016, 4:14 pm
#1840
Join Date: Apr 2016
Programs: SPG, SPG Amex, Aeroplan, etc
Posts: 15
$18k spent is nothing. You barely even reached half-way through the $30/40k milestone for Gold status / free weekend night.
Give them a call, and let us know how it goes. But I wouldn't set my expectation too high. If you're lucky, maybe they will offer you 5000 spg points or something.
Give them a call, and let us know how it goes. But I wouldn't set my expectation too high. If you're lucky, maybe they will offer you 5000 spg points or something.
I did get some info though that some of you may or may not know. To plead my case I said I was surprised because of my 18K spend I probably spent well over $5K on Starwood reservations or food & drinks at their properties. Plus, I'm a fairly young guy who really has only been traveling for a few years and already tallied 57nights lifetime at SPG, most at their premium W brand where it's easily $10+ a beer after tax/tip.
I realize that probably doesn't sound like much to a lot of you but I don't travel for business and didn't have a privileged upbringing or anything. I was told that AMEX only bases their retention offers on annual spend and wouldn't take into account whether all or none of it were spent at Starwood. That doesn't seem right to me but what do I know, right?
If I have some time after doing my taxes this weekend I might try sending an email or letter to SPG to see if all things considered they appreciate me extending my brand loyalty with the Amex card and if not I'll seriously need to consider if it's worth my while...
Apr 28, 2016, 5:05 pm
#1841
Join Date: Sep 2010
Location: Canadia
Programs: A loyal Amerisuites customer... oh wait
Posts: 2,033
Well, that's what their deal is. SPG has their loyalty schedule, and Amex has their own. They're not going to change the rules for individuals. If you want to write to SPG or Amex about it, sure, go for it.
Apr 28, 2016, 5:18 pm
#1842
Join Date: Dec 2003
Location: Toronto. Ontario
Posts: 32
Four years with the personal card+4 years platinum+40,000 spend - first time I called for a retention bonus last year and I got nothing. I was so p'od that I cancelled the card. I know I get good value with the SPG program but if Amex loyalty does not kick in at 40G, I would be surprised to hear it kicking in at $18G. Will wait a couple of years then reapply for a suitable bonus offer and hope it goes through despite recent changes wrt lifetime limits. Got the business card, with a family referral, so the outcome was better than a retention bonus in the end, which you should consider if you need/want a lot of "free" points.
Jul 14, 2016, 4:41 pm
#1843
Join Date: Nov 2000
Location: Victoria BC
Programs: AC *50K MM; WS Platinum; Marriott Lifetime Titanium Elite
Posts: 811
How long after $500 spend does the 20K bonus post?
If I refer a family member and they sign up for the card, the T&Cs say that family member must spend $500 within the first three months to get a 20K bonus. Does the bonus get posted after the first month if the $500 spend happens in the first month, or do you have to wait for the full 3 months to elapse before the bonus posts?
Any first-hand experiences? Family member would like Starpoints sooner rather than later.
Any first-hand experiences? Family member would like Starpoints sooner rather than later.
Jul 14, 2016, 4:50 pm
#1844
Join Date: Mar 2007
Posts: 4,784
If I refer a family member and they sign up for the card, the T&Cs say that family member must spend $500 within the first three months to get a 20K bonus. Does the bonus get posted after the first month if the $500 spend happens in the first month, or do you have to wait for the full 3 months to elapse before the bonus posts?
Any first-hand experiences? Family member would like Starpoints sooner rather than later.
Any first-hand experiences? Family member would like Starpoints sooner rather than later.
They get 20K SPG after spending $500
BOTH on the "next" upcoming monthly statement
So, they should spend $500 ASAP, to have 20K ASAP
Jul 14, 2016, 5:58 pm
#1845
Join Date: Oct 2010
Location: YOW
Programs: TK*S, SPG Gold
Posts: 714
$18k spent is nothing. You barely even reached half-way through the $30/40k milestone for Gold status / free weekend night.
Give them a call, and let us know how it goes. But I wouldn't set my expectation too high. If you're lucky, maybe they will offer you 5000 spg points or something.
Give them a call, and let us know how it goes. But I wouldn't set my expectation too high. If you're lucky, maybe they will offer you 5000 spg points or something.