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Old Jul 2, 09, 12:09 pm   #1
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Join Date: Nov 2000
Location: Austin, Texas
Programs: Starwood Preferred Guest/B. W. Gold Crown Club; American Airlines AAdvantage/Continental OnePass
Posts: 18,176
Wed, July 8: Pre-Access to a 2nd Release of SPG's Summer Concert Ticket Redemptions

Thank you for your interest in redeeming Starpoints for tickets to some
of the best concerts this summer. Congratulations to those of you who
already scored tickets, and here's another opportunity for those who
didn't. Due to the very limited ticket quantities, this summer
redemption opportunity has been reserved for SPG Platinum members,
cardholders of the SPG American Express card and Starwood Vacation
Owners. If you're still interested in getting concert tickets, and fall
within one of those three groups, we're offering you the following:

* Exclusive pre-sale access for Flyertalkers to the second round
of tickets that will be available on the same site (SPG.com/hotshows)
this coming Wednesday, July 8, at 11am Eastern time: Yes, that's 11 AM
in the Eastern Time Zone, 10:00 AM for those of you in the
Central Time Zone, 9:00 AM for those in the Mountain Time Zone and
8:00 AM for you in the Pacific Time Zone. Please note the difference
in time if your locale does not participate in Daylight Savings Time and
plan accordingly.
We promise no technical glitches this time.

* This advance notice for the next round of tickets is going out
only here on Flyer Talk. That will give those of you who didn't get
tickets in the last round some extra time to sign on and snag the
tickets you want before we inform additional Platinum's, Starwood Vacation
Owners, and American Express/SPG cardmembers outside of this community
that the site is open.

* The tickets available for this second round will feature some of the
same great bands available in the first round, but for a different set
of shows in a variety of major cities and venues. Specific bands
available will include: Dave Matthews Band, Depeche Mode, Jonas Brothers, Keith Urban, Nickelback and U2.

If you were lucky enough to already get tickets, go you But, be aware
the limit is still one pair per member.

Good luck!

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com
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Last edited by Starwood Lurker; Jul 2, 09 at 12:34 pm.
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Old Jul 2, 09, 12:16 pm   #2
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Awesome. Thanks, William. Thanks, Starwood.
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Old Jul 2, 09, 1:12 pm   #3
 
Join Date: Dec 2007
Location: MKE
Programs: SPG-Plat, Hilton-Gold, Marriott-Silver
Posts: 62
Thanks, this is great. I am glad SPG listens to member opinions and improves its promotions and programs when possible. Clarification of the time and who is eligible for this promotion is also appreciated
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Old Jul 2, 09, 2:25 pm   #4
 
Join Date: May 2002
Location: Pittsburgh
Programs: MR Plt, SPG Plt, HH GLD, US SLV, AA Gold,
Posts: 5,895
Thanks William, and well done, again, SPG. Here's hoping the definition of "major cities" is a bit broader this time.

Quote:
Originally Posted by Starwood Lurker View Post
redemption opportunity has been reserved for SPG Platinum members, cardholders of the SPG American Express card and Starwood Vacation Owners.
Any specials for the triple play?

EDIT..actually, now that I think about it, how would MrsCPRich, SVO owner, become aware of this? Any way to see if SVO ownership is tied to her account? (Am I being devious and evil...)
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Old Jul 2, 09, 2:52 pm   #5
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Quote:
Originally Posted by CPRich View Post
...EDIT..actually, now that I think about it, how would MrsCPRich, SVO owner, become aware of this?
Perhaps you could tell her?

Quote:
Any way to see if SVO ownership is tied to her account? (Am I being devious and evil...)
If she is listed as the prinicipal owner, then it should be, but anyone at the Customer Contact Center should be able to tell you.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com
__________________
Austin, TX Mega Do 2/26/10 - 2/28/10
http://tinyurl.com/Come-Help-Us-Keep-Austin-Weird
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Old Jul 2, 09, 3:32 pm   #6
 
Join Date: Dec 2003
Location: Marietta, GA, USA Delta PM, Hilton Diamond (for now), SPG Platinum, Marriott Plat
Posts: 2,855
You guys always do a good job appeasing people. Thanks again - here's hoping for something in the southeast at least!
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Old Jul 2, 09, 4:34 pm   #7
 
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Three thumbs up!!!
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Old Jul 2, 09, 6:07 pm   #8
 
Join Date: Sep 2005
Location: Columbia, SC, USA
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Posts: 3,148
Quote:
Originally Posted by Starwood Lurker View Post
We promise no technical glitches this time.
That's a daring promise! If nothing goes wrong, what will we talk about?!?

Great to see this offer! Will brand new SPG Amex cardholders who sign up within the next few days be eligible? If so, what is (or was) the deadline for someone to sign up for the card in order to be eligible?

I assume that only primary SPG Amex cardholders (who's SPG accounts receive the Starpoints) are eligible -- not secondary SPG Amex cardholders who might also have SPG accounts but don't actually receive the points earned from the card. Correct?
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Old Jul 2, 09, 6:33 pm   #9
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Quote:
Originally Posted by sc flier View Post
That's a daring promise! If nothing goes wrong, what will we talk about?!?

Great to see this offer! Will brand new SPG Amex cardholders who sign up within the next few days be eligible? If so, what is (or was) the deadline for someone to sign up for the card in order to be eligible?
Thanks for always asking the really easy questions.

If you weren't a Platinum member, a Starwood Preferred Guest Credit Card from American Express cardmember or an SVO Owner when the participation table was pulled, then you won't be able to successfully log into the site when the web site goes live next Wednesday. That is the only sure-fire way to participate...to be noted on the participation table when it was initially pulled.

Anything else is really going to be YMMV because adding additional names to the participation table now is going to be touch and go at best. At the very least, someone would have to send Thyetus their SPG account number so SPG can vet whether or not they fall within the targeted groups noted above. (Note: I will be out of the office after tomorrow until Wednesday, so don't send it to me expecting me to pass it along to SPG.) Then, if there is enough time to update the participation table, SPG will try to do so with no promises toward it being an absolute in, but they will make the attempt regardless.

Since multiple entities are working together on this, I would say that the latest that someone could even think about sending Thyetus their information is Monday, July 6th at 5 PM EDT. After that, I can pretty much guarantee that getting anyone added will be impossible.

Quote:
I assume that only primary SPG Amex cardholders (who's SPG accounts receive the Starpoints) are eligible -- not secondary SPG Amex cardholders who might also have SPG accounts but don't actually receive the points earned from the card. Correct?
You assume correctly...only primary cardmembers on an account will be able to log in.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com
__________________
Austin, TX Mega Do 2/26/10 - 2/28/10
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Old Jul 2, 09, 7:51 pm   #10
 
Join Date: Nov 2000
Location: Seattle, WA . USA
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Just to make sure I understand correctly, those of us who were targeted for the 1st round and took advantage of this offer can participate again if we fall within the 3 categories of membership described in post #1, correct?
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Old Jul 2, 09, 7:57 pm   #11
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Quote:
Originally Posted by Guava View Post
Just to make sure I understand correctly, those of us who were targeted for the 1st round and took advantage of this offer can participate again if we fall within the 3 categories of membership described in post #1, correct?

Guava
, I read Lurker's post to say that if someone got a pair of tickets during the first round, they do not get to try for another pair in this round.

Quote:
Originally Posted by Starwood Lurker View Post
Congratulations to those of you who already scored tickets, and here's another opportunity for those who
didn't.
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Old Jul 2, 09, 8:06 pm   #12
 
Join Date: Feb 2006
Programs: CO PE (CO *), HH Silver, MR Plat Prem, Hyatt Diamond, Hertz PC, National EE, UA GS, SPG Plat
Posts: 2,151
OT-but when will I see my set of tix from the first round????
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Old Jul 2, 09, 8:34 pm   #13
 
Join Date: Apr 2007
Location: IAD
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Posts: 1,240
superb lurker! I hope there will be some more U2 tix up for grabs this time around and more concerts in the DC area heck, I'll go to EWR again for U2
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Old Jul 2, 09, 8:40 pm   #14
 
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 1,810
Quote:
Originally Posted by PhillyPhlyer40 View Post
OT-but when will I see my set of tix from the first round????
Hi PhillyPhlyer40,

Are you referring to the first round which uses this website to register?

https://www.spgpromos.com/livenation...NTicketJun09_P

According to the T&Cs, "Physical tickets will be delivered a minimum of five (5) days prior to the event to the address entered upon reserving tickets. "

Does this answer your question?

apguest.forum@starwoodhotels.com

Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
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Old Jul 3, 09, 8:36 am   #15
 
Join Date: Feb 2005
Location: Israel
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Posts: 4,143
Quote:
Originally Posted by CPRich View Post
Thanks William, and well done, again, SPG. Here's hoping the definition of "major cities" is a bit broader this time.
C'mon PIT!
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