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Old Jun 6, 09, 12:28 pm   #1
 
Join Date: Oct 2001
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v1.0 of SPG Mobile App on iTunes as of 6/6/09 (iPhone app)

One of my favorite Starwood'ers gave me a tip: v1.0 of the SPG Mobile App is available on iTunes!

I know the SPG team is anxious to hear everyone's feedback and will be watching this thread for everyone's comments.

It says you can check your SPG balance, upcoming stays, and even map from your current location to the hotel! It also says you can search and book from the app, with links to global customer support. Sounds cool.

It's free so anyone with a iPhone or Touch should get it and check it out.
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Old Jun 6, 09, 1:35 pm   #2
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Join Date: Jul 2000
Location: Medway, MA (suburb of Boston)
Programs: American Gold, United 1K, Marriott Platinum Elite, Hilton Gold, Starwood Gold
Posts: 14,165
I really like this application.

It does not try to get fancy... it does the basics very well.

I was impressed.... I had to change a reservation 10 minutes ago... and it already shows up... so definitely working real time.

I hope all travel programs follow this lead.
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Old Jun 6, 09, 1:57 pm   #3
 
Join Date: Nov 2002
Location: LAX & HEL
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Didn't find the mobile site useful at all.

This iPhone application, however, appears to be quite nice after a quick look. Just something that I would need. (Now I can check my account balance even more often! )
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Old Jun 6, 09, 2:05 pm   #4
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Nice App indeed !
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Old Jun 6, 09, 2:13 pm   #5
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For those of us w/o an Iphone, I did find this: http://www.spg2go.com
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Old Jun 8, 09, 5:07 am   #6
 
Join Date: Sep 2005
Location: UK
Programs: PC PlatRA, SPG, AAdvantage, VFlyingClub Silver
Posts: 488
Great app. I've found a couple of issues though:

1) My next couple of stays - one is showing on Previous stays (even though it is early July), the other in the correct place
2) The Browse Hotel Directory doesn't seem to appear

Otherwise, a worthwhile addition to the iPhone.
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Old Jun 8, 09, 1:10 pm   #7
 
Join Date: Aug 2001
Location: Tulsa, OK
Programs: AA Platinum, Starwood Gold, Hilton Gold, Marriott Silver, Hyatt Diamond
Posts: 203
just downloaded it, thanks op
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Old Jun 8, 09, 1:28 pm   #8
Moderator: US Airways Dividend Miles, Starwood Preferred Guest & Virgin America eleVAte
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Join Date: Oct 2002
Location: Phoenix, AZ USA
Programs: US CP; SPG Plat; Hyatt Diamond
Posts: 5,398
I don't like how 'My Stays' are listed in reverse order -- those furthest out on top of the list and the most recent at the bottom. This should be reversed so that the first reservation you see on the list is your next booked stay. I don't see any way for the user to change this.
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Old Jun 8, 09, 1:41 pm   #9
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Programs: SPG Gold, True Blue, SkyMiles, Hertz Gold
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I really like it, very easy to use.
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Old Jun 9, 09, 6:41 am   #10
 
Join Date: Feb 2006
Location: ANC
Programs: AS, HGP, HH Gold, SPG Platinum
Posts: 258
I agree: it's clean and simple. The filters at the bottom of the My Stays and My Recent Activity screens are nice -- and speedy too.
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Old Jun 9, 09, 8:59 am   #11
 
Join Date: Nov 2003
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Does anyone know if it works with an iPod Touch ?

Thanks,

Singlepoint
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Old Jun 9, 09, 10:53 am   #12
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Join Date: Nov 2000
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Quote:
Originally Posted by Singlepoint View Post
Does anyone know if it works with an iPod Touch ?

Thanks,

Singlepoint
Yes, it does.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com
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Old Jun 9, 09, 10:57 am   #13
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Join Date: Nov 2000
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Posts: 18,239
Quote:
Originally Posted by davidw70 View Post
Great app. I've found a couple of issues though:

1) My next couple of stays - one is showing on Previous stays (even though it is early July), the other in the correct place
2) The Browse Hotel Directory doesn't seem to appear

Otherwise, a worthwhile addition to the iPhone.
Yes, this might happen if one's telephone number is outside North America. There is a bug currently parsing the dates incorrectly under these circumstances. A fix for this will be done in a few weeks.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com
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Old Jun 9, 09, 1:54 pm   #14
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Very nice!
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Old Jun 9, 09, 2:46 pm   #15
 
Join Date: Oct 2001
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Quote:
Originally Posted by Singlepoint View Post
Does anyone know if it works with an iPod Touch ?

Thanks,

Singlepoint
Gotta have a working wifi connection though.
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