As I noted elsewhere, Expedia didn't seem to recognize the existence of at least one Four Points hotel, the YVR airport location. What good is a service if they don't recognize all a chain's properties?
Shareholder, are you referring to Four Points in Richmond, BC? When you search with "Hotel Wizard", make sure you select "in and around a city" and select "Four Points Hotel" under hotel chain preference.Or search "Four Points Hotel" in Richmond, BC. These queries will locate the hotel you are looking for...
This could be a bug with Expedia's search engines but what do you expect from MS? Not all search engines are created equal and some engines are better than other.
------------------ Dan
"It is not doing the things we like to do, but liking the things we have to do, that makes life blessed." - Goethe
[This message has been edited by dilbert (edited 10-26-1999).]
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"It is not doing the things we like to do, but liking the things we have to do, that makes life blessed." - Goethe
Alright, I was finally able to locate Four Points in Richmond, BC on Expedia and booked my stays there. However, their computer seems to have trouble with Canadian adresses and I had to fake a US zip code (Expedia rejects letters in Canadian postal codes and demands only numbers!).
Than I went to book a third Starwood hotel, this time their new Sheraton in Montevideo, Uruguay. Expedia didn't find it though I know it exists because I had already booked it directly on Sheraton's site.
I'll call the 800 number tomorrow, but I do find this (Expedia) a rather difficult site to do bookings on. But I suppose one must work a little harder for those bonus points.
I've been trying for hours to book the San Francisco "W" Hotel on Expedia to participate in the promo. But, I cannot find it.
I've searched through ALL SF hotels, looked under Starwood, and looked under "W Hotels." Not to be found.
So, I call 800-EXPEDIA. No help. They said, "I can't help you. We can't book rooms that aren't on our site. It's probably a small hotel that we just don't list."
Is 450 rooms small? Is Starwood not a chain? What gives?
So, I emailed them as they suggested. Supposed to get a reply in 24 hrs. Now going on 2 days and NOTHING.
Starwood, it's only a promotion if members can actually USE it!
Expedia customer service sucks. I had some questions previously about some other promotion they were running and asked them questions by e-mail, but never received an answer.
ACTUALLY--I am not familiar withthe expedia promotion--would somwone please explain it qand list any codes if needed--and while we are on the subject f promotions--wan't a new one suppose to come out around 10/27 or was that just a possibility?
Not all search engines are created equal and some engines are better than other.
