Booked a mega Room. At check in was told I'd been upgraded to...wait for it...a mega room. I explained I booked it and asked nicely for a suite. I was told they are all booked. Funny, I took out the iPad and showed them several available rooms for the night. He said it must be a mistake. So I suggested, let's call the Platinum concierge together to discuss. Uh oh, so he gets his manager who says, "ok, you can have a small fantastic suite." which of course makes it sound like they are doing me a favor going above and beyond. I asked why they don't just upgrade plats and instead force this battle. They said we have many Plats and can't upgrade them all- understood, but I said, well it's 4pm and you are showing several bookable suites tonight so why haven't you blocked for your important plats (not me) if you have so many and it's late in the day?
Booked a traditional room upgraded to a Deluxe Corner Suite in the towers part of the hotel. I think I'll stick to the suites in the landmark part. Just seemed more run down. The landmark junior suites seem nicer. But you can't beat the view from the tower rooms.
Recent stay at the St Regis, Singapore. Booked a Grand Deluxe (Exec. Deluxe sold out, plenty of suites available still). At check in, offered a Lady Astor room (1 category up), citing suites were sold out. Didn't want to fight, hence took it at face value.
500 points posted quickly, breakfast as part of the ammenity.
Sheraton Westpark Munich: Pre-upgraded from a Superior Room (lowest category) to an Executive Suite a day before arrival. Have been staying every week for the last month prior to this one-night stay at that property, however this was my first stay as platinum there...