We are also looking to visit this property in mid October - how did you find the weather at this time of year ?
Is there a club lounge for Plats with Breakfast ?
You never know. I was on Cyprus (about 250 miles east of Rhodes) in late October 2010, and the weather was magnificent (in the low 80's). The Mediterranean water does remain warm thru much of the early fall, so swimming is certainly possible.
Programs: AC 50K, SPG Plat, Fairmont no more, National Executive
Mrs CC and I stayed here for 4 days last week and were upgraded to a nice suite with a great view. There was no club floor/lounge and breakfast was not offered comp as a Plat (15 Euros each/day). We were staying on C&P, which is probabaly why breakfast was extra. Room had a nice fruit plate and 1/2 bottle of wine when we checked in.
Staff was very nice and certainly knew us well. It was very quiet (end of season) and ironically, we were the last guests to check out of the hotel before they closed for the off season !
Any recent experiences from this property in terms of:
1. Breakfast as plat amenity. Whatīs continental breakfast like or do they offer full buffet?
2. Upgrade possibilities as plat. We would really like to stay in a junior suite the least, and have one booked on points right now (51k for a week, which is good value since the room is 280 pn). However, C&P just opened up, and offers even better value on standard rooms. Hence my question, has anyone been upgraded as plat on an award reservation and to what category?
One could argue the hotel probably will be sold out since it is high season, however the greek crisis and C&P availability tell otherwise.
Booked a junior suite on points and asked for an plat upgrade to something bigger. Declined because the hotel was full, but asked to check back the next morning. (when I complained the day after, I got the "second best room in the hotel after the presidential suite" called an Aegan suite on the top floor, see below)
Offered full bkfst as plat amenity (the welcome gift was some strange vase and bottle of wine package...)
The jr suite was nicely appointed and held a king size as well as a sofa+table. The balcony was pretty big with nice views over , however felt a bit squeesed since it is sided by walls.
A nice touch was a fruite plate and chilled bottle of wine complimentary offered.
Now the two big minuses
1. The room was on the third floor, very close to the main walkway and the noisy pool area and. The worst possible location of a jr suite in the entire property. Wonder why they gave it to a plat?
2. We were terribly disturbed by some constant noise coming from behind the elevators (probably the main AC). Me and me fiancee are quite young and are normally not disturbed by for instance bar noise a Ws, but this was just too much.
Avoid this room 311 at all cost!
After complaining in the morning we were upgraded to a top floor Aegan suite, which they claimed were held out of sellable/upgradable inventory to accomodate regulars. This was nicely handled by the property as I heard several other guests also wanting to switch rooms, but were declined since the hotel was full.
The room itself is just a little bigger than the jr suite which a separate living room area, but has astonishing views and a large terrace with sun beds. These came handy since it was almost impossible to get a sun bed elsewhere...
The facilities are overall nice but under dimensioned if the hotel runs at full capacity. This was especielly true for the sunbeds (a horrible experience with people leaving their towels for hours and the property doing nothing about it) but also for the gym with just two working treadmills for a 400+ rooms property.
We had all breakfasts, most lunches and two dinners at the hotel.
Breakfast is a sad story - first you have to wait up to 15 min to get a table, regardless if you arrive early or late. (I suppose this is because bkfts is included in almost all rates.) Then you find out it is almost not worth waiting for - pastries are dry, bacon rather boiled than fried, orange juice tastes lemonade...you get it. A shame for a five star.
Lunch is ok if you like standard greek (souvlaki, gyros) or pizza but pretty expensive
Dinner at the signature restaurant on the other hand was lovely - especially the pasta. We didnīt try the buffet restaurant since it is the same place where breakfast is served...
Very polite and helpfull with some minor exceptions.
Overall: 4/5 - we had a great experience overall and the aegan suite was awesome, but the hotel can certainly improve itīs standards when it comes to breakfast and sun bed management. Not to mention giving 311 to plats.