Programs: UA 1K; AA EXP (2.2MM); SPG Lifetime Gold; Hyatt Plat; PC Plat; Hilton Gold; Avis Pref Pres Club
Posts: 2,292
Quote:
Originally Posted by EnhancedByCO
Does anyone know if existing reward reservations will be honored? I have a reward reservation booked for February, well after the cutover date.
In all likelihood, it will not be honored. It will be up to the new PH ownership/managment since there will be no way for the property to be reimbursed by *wood.
I'm sorry to hear of this property's departure. I actually enjoyed staying here with the exception of paid gym access and the parking garage being far away. I hope Starwood will add a property on the Strip.
Programs: UA1P MM, Hilton Dia, SPG Lifetime Gold, Hertz Gold
Posts: 2,515
I stayed here dozens of times over the years of my daughter attending UNLV and my employee living in LV. This hotel upgraded me 100% of the time as a Plat. There is nothing they could have done better. Because of the large number of stays I did here and their perfect record, I give them, "my best hotel" status. Most likely I will never stay there again now. My thanks to the PH!
Programs: SPG E Level; AA Pa Kettle; CO/UA Pa Kettle; PWP Plenipotentiary Ombudsman of :rolleyes:
Posts: 25,779
Quote:
Originally Posted by controller1
In all likelihood, it will not be honored. It will be up to the new PH ownership/managment since there will be no way for the property to be reimbursed by *wood.
Not saying that they will or will not honor. As far as I know, that is yet to be determined. But, there is definitely a way for a departing hotel to be fully reimbursed by SPG for any award stays they may have after they deactivate from Starwood's systems.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
Programs: AA EXPPLT, United 1K, *wood PLT, Delta Gold, Hilton Gold, Southwest A-list
Posts: 125
earing points after 1/15?
William -
Is it clear that any exisiting cash stays will not earn points and stay credit? I have a stay booked 1/24 - 1/26 and want to make sure I get my stay credit. Should I just cancel that reservation and book the Westin?
Programs: SPG E Level; AA Pa Kettle; CO/UA Pa Kettle; PWP Plenipotentiary Ombudsman of :rolleyes:
Posts: 25,779
Quote:
Originally Posted by SeeTheLights
William -
Is it clear that any exisiting cash stays will not earn points and stay credit? I have a stay booked 1/24 - 1/26 and want to make sure I get my stay credit. Should I just cancel that reservation and book the Westin?
Thanks.
If you want stay credit, I would stay at the Westin because the Special Condition advisory for Planet Hollywood pretty much makes it clear that you won't get any there after it leaves the system on January 15th.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide