Star Alliance Lounge at Paris CDG
#46
Join Date: Feb 2006
Posts: 99
Yes, I'm in here now and there ARE showers. Use the door on the far left corner of the lounge.
Food has NOT improved. I know we're in France, but other nationalities prefer a little choice, other than an apple and a plate of meat that looks as though it was sat out for hours <BARF>.
Food has NOT improved. I know we're in France, but other nationalities prefer a little choice, other than an apple and a plate of meat that looks as though it was sat out for hours <BARF>.
#47
Join Date: Oct 2001
Location: San Francisco
Programs: UA 1k, SPG/Marriott Plat, IHG Plat
Posts: 1,020
The showers are quite good though (it will feel warm in the room - turn off the heated towel rack). The only flaw - no steam exhaust, so it gets a little foggy.
One thing I like about this lounge - you can walk outside in the courtyard. Now I know it's a depressing courtyard and used by smokers, but sometimes a breath of air is nice when spending a day or two in airports and planes.
One amusing thing - some fool had decided to use a form of heavy saw dust for the cigarette bins outside - fortunately the light rain on the day I visited was keeping the resulting fire to a slow smoulder.
The wifi was good quality - I saved myself some roaming fees by using skype on my iphone and wandering around outside while I chatted to my wife.
One thing I like about this lounge - you can walk outside in the courtyard. Now I know it's a depressing courtyard and used by smokers, but sometimes a breath of air is nice when spending a day or two in airports and planes.
One amusing thing - some fool had decided to use a form of heavy saw dust for the cigarette bins outside - fortunately the light rain on the day I visited was keeping the resulting fire to a slow smoulder.
The wifi was good quality - I saved myself some roaming fees by using skype on my iphone and wandering around outside while I chatted to my wife.
#48
Join Date: Apr 2009
Location: Up in the Air OR Down to Earth ;)
Programs: XP AA, ◊ HGP, PL SPG, 1K UA
Posts: 1,369
I was denied entry on *A Lounge at CDG, while traveling on UA metal from CDG to SFO (via ORD) on C Cabin. Was told to use the Red Carpet lounge, which although not the shittie$t RCC, but still of course down there with the rest of the herd. Insisted on my *A Gold status, but still no go.
#49
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,089
I was denied entry on *A Lounge at CDG, while traveling on UA metal from CDG to SFO (via ORD) on C Cabin. Was told to use the Red Carpet lounge, which although not the shittie$t RCC, but still of course down there with the rest of the herd. Insisted on my *A Gold status, but still no go.
#50
Join Date: Jan 2004
Location: old Europe
Posts: 350
No access for LH passengers
I was denied access to the Paris CDG Star Alliance Lounge in Terminal 1 last week, holding a LH Gold card (LH Senator) and a same day Y class ticket on LH.
I was told that LH requires all LH passengers to use LH's own lounge and LH will not pay the Star Alliance lounge for any of their passengers. In case I would have had a ticket of another *A member (not LH), I woould have been allowed access.
This is a clear violation of *A rules. Even on LH's webiste it is stated that Senators have the choice of three lounges: LH Sen & business lounge as well as Star Alliance lounge.
I will complain to LH.
I was told that LH requires all LH passengers to use LH's own lounge and LH will not pay the Star Alliance lounge for any of their passengers. In case I would have had a ticket of another *A member (not LH), I woould have been allowed access.
This is a clear violation of *A rules. Even on LH's webiste it is stated that Senators have the choice of three lounges: LH Sen & business lounge as well as Star Alliance lounge.
I will complain to LH.
#51
Join Date: Jan 2003
Location: HEL
Programs: *G, used to be with TK but left due to their corruption and political ties
Posts: 4,406
I was denied access to the Paris CDG Star Alliance Lounge in Terminal 1 last week, holding a LH Gold card (LH Senator) and a same day Y class ticket on LH.
I was told that LH requires all LH passengers to use LH's own lounge and LH will not pay the Star Alliance lounge for any of their passengers. In case I would have had a ticket of another *A member (not LH), I woould have been allowed access.
This is a clear violation of *A rules. Even on LH's webiste it is stated that Senators have the choice of three lounges: LH Sen & business lounge as well as Star Alliance lounge.
I will complain to LH.
I was told that LH requires all LH passengers to use LH's own lounge and LH will not pay the Star Alliance lounge for any of their passengers. In case I would have had a ticket of another *A member (not LH), I woould have been allowed access.
This is a clear violation of *A rules. Even on LH's webiste it is stated that Senators have the choice of three lounges: LH Sen & business lounge as well as Star Alliance lounge.
I will complain to LH.
#52
Join Date: Mar 2005
Location: YUL, BKK, VLC
Programs: Aeroplan E75
Posts: 616
I have complained to LH regarding CDG, to no avail. They did reply but the reply was so convoluted it was nearly incomprehensible. In summary, they said they were always right and I was only a *G customer, nothing important enough to worry about.
#53
Join Date: May 2003
Location: Philadelphia, LAX, Paris
Programs: UA 1K/2MM, SPG/Marriott Lifetime Titanium, Lifetime HHonors Diamond, Hyatt Globalist, AA Exec Plat
Posts: 3,326
Now that the RCC at CDG has closed, does anyone know if UA 1K (or Star Gold members) travelling on UA, LH, and CA will be allowed to use the Star Alliance lounge at CDG?
#55
Join Date: May 2003
Location: Philadelphia, LAX, Paris
Programs: UA 1K/2MM, SPG/Marriott Lifetime Titanium, Lifetime HHonors Diamond, Hyatt Globalist, AA Exec Plat
Posts: 3,326
#56
Join Date: Dec 2007
Location: One of LHR, CDG, YYZ, YUL
Programs: AC-E, Fairmont President's Club Premier
Posts: 74
Just a heads-up for people wondering about the Star Alliance lounge in Paris: I was on Turkish Airlines Flight 1824 (CDG-IST) as an Air Canada Elite/Star Alliance Gold member, and I was given a lounge invitation during check-in. The invitation allowed me and a friend to enter the Star Alliance lounge. Maybe some check-in agents forget to give the pass to their customers?
Other tidbits: the food at 1:00pm was great given the reviews - several hot options, soup, bread, cheese, various meats, etc. There are definitely showers and the courtyard was appreciated despite the smokers.
Other tidbits: the food at 1:00pm was great given the reviews - several hot options, soup, bread, cheese, various meats, etc. There are definitely showers and the courtyard was appreciated despite the smokers.
#57
Join Date: Jan 2003
Location: HEL
Programs: *G, used to be with TK but left due to their corruption and political ties
Posts: 4,406
In the lounge right now
I am flying LH CDG-MUC today and thought I'd give the Star Alliance lounge a try. First getting through passport control was difficult but they accepted my explanation that I wanted to try the lounge. Second, getting in the lounge was very difficult. The lounge dragon said the following: "You have to go to the LH-lounge", "We don't accept BD Gold here", "We can not scan your boarding pass", "We can not read your card". Standing firm and polite for a couple of minutes I was finally accepted by her supervisor without any registration done..
#58
Join Date: Aug 2006
Location: Riga, Latvia, EU
Programs: SK Lifetime EB*G, HHonors Diamond, BalticMiles VIP, Turkish Airlines Miles@Smiles, Club Carlson
Posts: 321
Same lounge, same problems
Writing this from the same notorious Star Alliance lounge at CDG. Arrived from CLT on US Airways flight "Envoy" (business) class, have further flight with SAS in business class. I'm EBG as well.
Initially was firmly rejected in usual French style on usual grounds that SAS has it's own lounge. However SAS lounge was not open yet so after some discussions I was allowed into Business class part of this lounge (downstairs, elevator certainly not working).
Wi-Fi is free of charge and has good connectivity here. That's all about good things... Very poor choice of food (some cereals etc.) like other people have mentioned earlier. Poor choice of drinks. Coffee machine was switched on only when I specifically asked for it.
I think that this lounge should have no rights to use Star Alliance name because it rejects even Star Alliance Gold members from several airlines. Where should I send my e-mail about this?
P.S. It is now past 8am, food choice etc. has not improved. Probably will go to find SAS lounge, supposedly somewhere in Shengen zone...
Initially was firmly rejected in usual French style on usual grounds that SAS has it's own lounge. However SAS lounge was not open yet so after some discussions I was allowed into Business class part of this lounge (downstairs, elevator certainly not working).
Wi-Fi is free of charge and has good connectivity here. That's all about good things... Very poor choice of food (some cereals etc.) like other people have mentioned earlier. Poor choice of drinks. Coffee machine was switched on only when I specifically asked for it.
I think that this lounge should have no rights to use Star Alliance name because it rejects even Star Alliance Gold members from several airlines. Where should I send my e-mail about this?
P.S. It is now past 8am, food choice etc. has not improved. Probably will go to find SAS lounge, supposedly somewhere in Shengen zone...
#59
Join Date: Aug 2006
Location: Riga, Latvia, EU
Programs: SK Lifetime EB*G, HHonors Diamond, BalticMiles VIP, Turkish Airlines Miles@Smiles, Club Carlson
Posts: 321
Lounge dragon today has taken shape of a nice girl but the contents of what she said was exactly the same, except I'm SK EBG (tried to re-direct me to SAS lounge) and she didn't say anything about reading my card
#60
Join Date: Jun 2005
Location: GOT, LAX, CDG, NRT, ICN
Programs: M&M, FB, DL, BA, UA...
Posts: 790
Was denied entry as BD gold on TK flight today. Was already warned at checkin that BD members did not have lounge access because BD had just joined *?!. The lounge dragon told me that neither BD nor South African star members had access due to lack of payment. When i pointed at the bmi sign outside she simply shrugged. Would like to contact BD or * about this