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*A Million Miles Contest Ends Early - No Response from *A

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*A Million Miles Contest Ends Early - No Response from *A

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Old Aug 3, 2017, 2:41 am
  #1  
Original Poster
 
Join Date: May 2005
Location: San Diego, CA
Programs: United Million Miler, Marriott Lifetime Titanium Elite
Posts: 20
*A Million Miles Contest Ends Early - No Response from *A

The 20th Anniversary Contest, soliciting submissions of travel pics, that was advertised on the *A website and social media seems to have ended at least a few hours early on July 31. The T&C's on the contest state that submissions would be accepted up through 2400UTC, however, the contest seems to have ended by 2400 Frankfurt time. A number of complaints were logged on FB and Twitter and *A has provided no explanation about the early closure of submissions. I think they should admit they messed up and extend the deadline. Any ideas on how to get them to respond? The unannounced early closure of submissions and lack of response from *A is simply not right.
zer422 is offline  
Old Aug 4, 2017, 7:03 pm
  #2  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,564
Now THIS is what one calls a first world problem!
KLouis is offline  
Old Aug 5, 2017, 12:20 pm
  #3  
LPQ
 
Join Date: Mar 2010
Location: Cheddar
Programs: TG *G 20 years
Posts: 406
Yes, it caught me out. I was on my second attempt at uploading the photos and was locked out.
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Old Aug 7, 2017, 2:43 pm
  #4  
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Join Date: May 2005
Location: San Diego, CA
Programs: United Million Miler, Marriott Lifetime Titanium Elite
Posts: 20
Originally Posted by LPQ
Yes, it caught me out. I was on my second attempt at uploading the photos and was locked out.
I encourage you to complain to *A. So far, they have ignored me. I will continue to try to get a response and remediation.
zer422 is offline  
Old Aug 7, 2017, 3:05 pm
  #5  
LPQ
 
Join Date: Mar 2010
Location: Cheddar
Programs: TG *G 20 years
Posts: 406
I had recently emailed them on another matter and didn't get an acknowledgement let alone an answer. A pity, because I spent some time choosing photos and text.
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