StarAlliance Europe AirPass
Apr 11, 2017, 3:40 am
#1
Original Poster
Join Date: Sep 2013
Location: Singapore
Programs: Hyatt Diamand; Hilton Diamond; Marriott Platinum; SPG Gold; LeAccor Platinum
Posts: 67
StarAlliance Europe AirPass
Do anyone how does the Europe pass work? It seems that I tried calling LH no one seems to know about this? Need some advise.
Apr 11, 2017, 3:48 am
#2
Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Club Carlson, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,767
I believe that you can buy it only as an add-on to RT long-haul to Europe. Last time I used it, my brick-and-mortar travel agent did not have any issues doing it for me...
Apr 11, 2017, 7:49 pm
#3
Original Poster
Join Date: Sep 2013
Location: Singapore
Programs: Hyatt Diamand; Hilton Diamond; Marriott Platinum; SPG Gold; LeAccor Platinum
Posts: 67
Thanks for the reply! I am taking from Singapore to Munich via a long haul. May I ask what is RT? Apologies as I am not sure of the acronym
Apr 11, 2017, 9:49 pm
#4
Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Club Carlson, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,767
Apr 22, 2017, 8:19 am
#5
Join Date: Nov 2012
Location: YWG
Posts: 2,272
Can I ask whose ticket stock issued the ticket? Was it the carrier who flew you to Europe, the operating carrier of the segments within Europe, or someone else?
Apr 22, 2017, 7:06 pm
#6
Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Club Carlson, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,767
My main ticket was LH Australia to Europe return on LH stock and the Star was on LX stock. Was organised through my usual "brick and mortar" travel agent.
Apr 23, 2017, 1:59 am
#7
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G ELT, VA-G
Posts: 3,597
Did they hit you with fuel surcharge? I tried booking this with UA and they wanted to charge me some very expensive fuel surcharge making it hardly worthwhile. NZ don't charge you fuel but they charge a $120 booking fee.
Apr 23, 2017, 3:11 am
#8
Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Club Carlson, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,767
Yes, there were some YQ charges plus other charges. My routing was rather complicated, including ground/train sector and separate intra-European flight. I was delivering lectures in cities like RAK, BCN, FCO, VIE, PRG, TXL and CDG at very specific dates and I was not able to get Star ticket (it books to specific bucket - sorry do not recall it) for some of the dates, so I had to be creative and had ground sectors in it etc...
Apr 24, 2017, 9:20 pm
#9
Join Date: Aug 2007
Location: Australia
Programs: LHSen UA1K VAGold QFSilv HHon Diamond ShangrilaJade Radisson Gold SPG Gold Marriott Gold Hertz Presi
Posts: 1,049
Try getting LH and LX to match your baggage allowance on your airpass according to your intercontinental ticket !!!! They are a joke! Its sometimes cheaper to book P fares in business direct through LH.com Shame they don't honour their own fares from Australia in their own call centre (Lufthansa)
Apr 24, 2017, 10:10 pm
#10
Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Club Carlson, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,767
Try getting LH and LX to match your baggage allowance on your airpass according to your intercontinental ticket !!!! They are a joke! Its sometimes cheaper to book P fares in business direct through LH.com Shame they don't honour their own fares from Australia in their own call centre (Lufthansa)
Seen your post about it on M&M and it puzzles me, because I always use that type of fare and never had problem having it issued. Half of the time I used TA, other I call MEL centre... Depending on exact routing, sometimes it is issued on LX stock, sometimes on LH. My own experience with them is excellent - latest was booking my three-region award in business, where agent in MEL proactively offered SQ (388 and 77W) instead of TG and cleverly managed to do something I though I would need buying extra flight...
Apr 24, 2017, 10:41 pm
#11
Join Date: Aug 2007
Location: Australia
Programs: LHSen UA1K VAGold QFSilv HHon Diamond ShangrilaJade Radisson Gold SPG Gold Marriott Gold Hertz Presi
Posts: 1,049
Airpass is economy only, so yes, matching allowances is impossible.
Seen your post about it on M&M and it puzzles me, because I always use that type of fare and never had problem having it issued. Half of the time I used TA, other I call MEL centre... Depending on exact routing, sometimes it is issued on LX stock, sometimes on LH. My own experience with them is excellent - latest was booking my three-region award in business, where agent in MEL proactively offered SQ (388 and 77W) instead of TG and cleverly managed to do something I though I would need buying extra flight...
Seen your post about it on M&M and it puzzles me, because I always use that type of fare and never had problem having it issued. Half of the time I used TA, other I call MEL centre... Depending on exact routing, sometimes it is issued on LX stock, sometimes on LH. My own experience with them is excellent - latest was booking my three-region award in business, where agent in MEL proactively offered SQ (388 and 77W) instead of TG and cleverly managed to do something I though I would need buying extra flight...
Apr 24, 2017, 11:12 pm
#12
Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Club Carlson, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,767
AFAIK 1300-655-727 is MEL call centre, based in MEL and 02-9367-3887 is also serviced locally in Australia. They would not speak fluent English with German accent and have typical German names (I know few of them by full names) in Manilla. Last time I spoken with them was December 2016.
As for the allowance, travelling usually light, I never checked until now, but yes, last time I used Airpass, the allowance was the same as for D class from Australia to Europe (was actually mini RTW that year)...
As for the allowance, travelling usually light, I never checked until now, but yes, last time I used Airpass, the allowance was the same as for D class from Australia to Europe (was actually mini RTW that year)...
Sep 5, 2017, 3:18 am
#14
Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Club Carlson, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,767
On 29 June 2017 to be precise. http://www.staralliance.com/en/airpa...rope%20Airpass
Sep 6, 2017, 5:56 am
#15
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G ELT, VA-G
Posts: 3,597
This is no surprise. Member airlines in Europe have all priced their lowest fares well below Airpass level due to increasing LCC competition. My guess is so few people were using Airpass which were hard to ticket anyway.