Lounge Access for *G
Feb 3, 2016, 1:36 am
#18
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
Most of the time the boarding pass showing your *G status is sufficient.
Feb 5, 2016, 2:25 am
#23
Join Date: Mar 2007
Programs: UA MP, NW WP, AA
Posts: 717
For instance, I am flying NH(no status), crediting to UA(no status), but *G with OZ (which no longer gives out a physical card). In this case my *G won't be shown on the Bp.
Feb 5, 2016, 2:56 am
#24
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,660
What if I have no status with the program that I am crediting to but have *G with another airline? And the airline that I am *G no longer gives out a physical card?
For instance, I am flying NH(no status), crediting to UA(no status), but *G with OZ (which no longer gives out a physical card). In this case my *G won't be shown on the Bp.
For instance, I am flying NH(no status), crediting to UA(no status), but *G with OZ (which no longer gives out a physical card). In this case my *G won't be shown on the Bp.
Also, do you have OZ Gold (Star Silver) or OZ Diamond or higher. It's more understandable if they do not send out cards for *S members.
Last edited by miamiflyer8; Feb 5, 2016 at 2:59 am Reason: Added advice
Feb 5, 2016, 3:04 am
#25
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,660
What if I have no status with the program that I am crediting to but have *G with another airline? And the airline that I am *G no longer gives out a physical card?
For instance, I am flying NH(no status), crediting to UA(no status), but *G with OZ (which no longer gives out a physical card). In this case my *G won't be shown on the Bp.
For instance, I am flying NH(no status), crediting to UA(no status), but *G with OZ (which no longer gives out a physical card). In this case my *G won't be shown on the Bp.
Feb 5, 2016, 3:15 am
#26
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,449
If you've *G printed on your boarding pass, you can use the automatic boarding card reader and you're in. If you use another airlines FFP to credit, and/or have a guest, the lounge attendants will "link" your (or your guests) boarding pass with the "door opening allowance". Never had a problem of being denied access in such case. Physical card only need to be shown when you want to use anothers FFP Gold status that they can't see on your boarding card (ie, if you guest someone else while having *G printed on your BP, just both boarding passes will do)
Feb 5, 2016, 6:13 am
#27
Join Date: Feb 2013
Location: Melbourne, AU
Programs: *A Gold, QF (ex-QP), AA, TG, A3 Gold, VA, SQ
Posts: 358
The multiple ways in which *G status can be proven for the purposes of lounge access are clearly outlined in the *A regulations:
http://rg.starallianceemployees.com/lounge-access.html
Star Alliance Gold (SAG) customers travelling in any class
Customers have access to any Star Alliance member carriers' owned lounges with the Star Alliance Gold logo at the entrance. To gain access:
The customer must present a boarding pass for travel on a Star Alliance flight departing from the local airport;
The customer must present proof of SAG-level status. This is indicated on the boarding pass by XX*G, where XX is the carrier code of the carrier with whom the customer has SAG-level status. If the boarding pass does not show this, but the customer can prove Star Alliance Gold status via valid frequent flyer programme SAG-level card, access must be granted. In cases where the customer does not have the physical card, another valid indication of SAG-level status can be accepted.
Where a discrepancy exists between the loyalty status levels displayed on the frequent flyer programme card, boarding pass, other document presented and/or the Star Alliancem Premium Customer Database, the highest displayed level will be honoured. Example: boarding pass shows xx*S (xx = airline code *S=Star Alliance Silver), but customer presents a valid FFP card showing the Star Alliance Gold logo, customer must be given access to the lounge.
Always consult your supervisor or airline representative before turning away a customer.
If necessary, carry a PDF copy of the *A regulations:
https://portal.staralliance.com/empl...eference-guide
http://rg.starallianceemployees.com/lounge-access.html
Star Alliance Gold (SAG) customers travelling in any class
Customers have access to any Star Alliance member carriers' owned lounges with the Star Alliance Gold logo at the entrance. To gain access:
The customer must present a boarding pass for travel on a Star Alliance flight departing from the local airport;
The customer must present proof of SAG-level status. This is indicated on the boarding pass by XX*G, where XX is the carrier code of the carrier with whom the customer has SAG-level status. If the boarding pass does not show this, but the customer can prove Star Alliance Gold status via valid frequent flyer programme SAG-level card, access must be granted. In cases where the customer does not have the physical card, another valid indication of SAG-level status can be accepted.
Where a discrepancy exists between the loyalty status levels displayed on the frequent flyer programme card, boarding pass, other document presented and/or the Star Alliancem Premium Customer Database, the highest displayed level will be honoured. Example: boarding pass shows xx*S (xx = airline code *S=Star Alliance Silver), but customer presents a valid FFP card showing the Star Alliance Gold logo, customer must be given access to the lounge.
Always consult your supervisor or airline representative before turning away a customer.
If necessary, carry a PDF copy of the *A regulations:
https://portal.staralliance.com/empl...eference-guide
Feb 5, 2016, 6:35 am
#28
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,660
Turkish Airlines CIP lounge is one of the lounges NOT to worry about.
If you've *G printed on your boarding pass, you can use the automatic boarding card reader and you're in. If you use another airlines FFP to credit, and/or have a guest, the lounge attendants will "link" your (or your guests) boarding pass with the "door opening allowance". Never had a problem of being denied access in such case. Physical card only need to be shown when you want to use anothers FFP Gold status that they can't see on your boarding card (ie, if you guest someone else while having *G printed on your BP, just both boarding passes will do)
If you've *G printed on your boarding pass, you can use the automatic boarding card reader and you're in. If you use another airlines FFP to credit, and/or have a guest, the lounge attendants will "link" your (or your guests) boarding pass with the "door opening allowance". Never had a problem of being denied access in such case. Physical card only need to be shown when you want to use anothers FFP Gold status that they can't see on your boarding card (ie, if you guest someone else while having *G printed on your BP, just both boarding passes will do)
Feb 5, 2016, 6:40 am
#29
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Feb 5, 2016, 12:36 pm
#30
Join Date: Mar 2007
Programs: UA MP, NW WP, AA
Posts: 717
Kind of puzzling if you have achieved OZ/Gold by flying and they don't send out a plastic card. Just print out your OZ account statement and ask the lounge dragon to enter the number into the computer. If they still ask for a plastic card tell them that OZ no longer issues plastic cards and if you can find it in writing that OZ does not give cards, show that to them as well.
Also, do you have OZ Gold (Star Silver) or OZ Diamond or higher. It's more understandable if they do not send out cards for *S members.
Also, do you have OZ Gold (Star Silver) or OZ Diamond or higher. It's more understandable if they do not send out cards for *S members.
It has been well discussed that OZ will no longer issue a physical card.
http://www.flyertalk.com/forum/asian...ship-card.html