Avianca Brazil Amigo Star Alliance Gold Status Match
Feb 6, 2016, 10:17 am
#121
Join Date: Aug 2015
Posts: 1,141
That never worked, ever since I registered after hearing about the match program.
Feb 6, 2016, 2:25 pm
#122
Join Date: Mar 2015
Location: SFO, BRU, ADB
Programs: UA Gold, BA Silver, Marriott Titanium, IHG Plat, Hilton Gold
Posts: 703
Feb 8, 2016, 7:41 am
#123
FlyerTalk Evangelist
Original Poster
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
Feb 8, 2016, 7:53 am
#124
Join Date: Jan 2012
Location: IND
Programs: Avianca Brazil Diamond, Etihad Gold, Southwest CC Pass, HH Diamond, SPG Gold
Posts: 315
Sent a request in via there contact form for the physical card. I was matched way back in Nov or Dec.
Also sent a tweet to @SacAvianca_br
Will update if I get a response to either
Also sent a tweet to @SacAvianca_br
Will update if I get a response to either
Feb 11, 2016, 10:50 am
#125
Join Date: Oct 2015
Location: Singapore
Programs: TK *G
Posts: 94
Sent a request as well.
Now I'm getting 2-3 of these exact same replies everyday and it's clogging up my inbox. Probably a bug on their side.
Also, the Edit Profile has never worked for me. I can only view my profile information, but not edit.
Dear Duhh,
Your demand was registered at our Avianca email customer service, through the protocol: [snipped].
With regard to your request, we inform that your physical card will be sent as soon as possible. So, we would like to remind you that is really important to confirm your address; you can also do it directly into your account, through our web site: www.avianca.com.br, doing your login, and selecting the option: "Edit Profile".
The bonus of 100% and garanted only in domestic flights operated by Avianca Brazil.
Your protocol will be shut down, but will remain available for consultation at any time.
Yours faithfully,
Renata Teixeira
SAC | Serviço de Atendimento ao Cliente
Your demand was registered at our Avianca email customer service, through the protocol: [snipped].
With regard to your request, we inform that your physical card will be sent as soon as possible. So, we would like to remind you that is really important to confirm your address; you can also do it directly into your account, through our web site: www.avianca.com.br, doing your login, and selecting the option: "Edit Profile".
The bonus of 100% and garanted only in domestic flights operated by Avianca Brazil.
Your protocol will be shut down, but will remain available for consultation at any time.
Yours faithfully,
Renata Teixeira
SAC | Serviço de Atendimento ao Cliente
Also, the Edit Profile has never worked for me. I can only view my profile information, but not edit.
Feb 29, 2016, 3:13 pm
#126
Join Date: Jul 2012
Location: Oslo
Programs: TK *G
Posts: 52
Looks like physical are arriving: http://www.flyertalk.com/forum/briti...vianca-12.html
Mar 2, 2016, 7:13 am
#130
FlyerTalk Evangelist
Original Poster
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
Mar 12, 2016, 11:57 pm
#133
Join Date: Jan 2013
Programs: KFEG, UK Silver
Posts: 159
Got status matched in Nov'15 and received the card+baggage tags in Jan'16 without any follow ups. The status is valid until Mar'17. I was surprised they sent the physical card. I read somewhere they don't send physical cards until you complete at least one flight with them.
Mar 13, 2016, 10:44 am
#134
Join Date: Oct 2015
Location: Singapore
Programs: TK *G
Posts: 94
Got status matched in Nov'15 and received the card+baggage tags in Jan'16 without any follow ups. The status is valid until Mar'17. I was surprised they sent the physical card. I read somewhere they don't send physical cards until you complete at least one flight with them.