What happened to ANA's award search?
#1
Original Poster
Join Date: Dec 2009
Location: AUS
Posts: 248
What happened to ANA's award search?
I understand it to be the most accurate in showing Star alliance availability. It changed today when I logged in.
Now I'm finding differences in availability on ANA, United, and Aeroplan within the same day.
What shall we do? What's the most accurate now!?
Now I'm finding differences in availability on ANA, United, and Aeroplan within the same day.
What shall we do? What's the most accurate now!?
#2
Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, NH Plat, Former UA 1K
Posts: 5,496
I've never been much a fan of ANAs tool anyway. It isn't nearly as creative on connecting itineraries as United's. My preferred backup for searching what UA doesn't show (like SQ) is LifeMiles. Aeroplan also feels a bit of a "lazy" search engine to me and heavily favors certain carriers without much in creative routings.
#3
Moderator, All Nippon Airways and Japan
Join Date: Sep 2005
Location: TYO
Programs: NH SFC (*G), JL JGP (OWE), AS MVP, WOH E, IHG SE
Posts: 3,908
Please discuss aspects of the new ANA booking engine here: http://www.flyertalk.com/forum/all-n...11-2015-a.html
#4
Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, NH Plat, Former UA 1K
Posts: 5,496
Please discuss aspects of the new ANA booking engine here: http://www.flyertalk.com/forum/all-n...11-2015-a.html
#6
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,110
#7
Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, NH Plat, Former UA 1K
Posts: 5,496
For the OP, just curious, how do you know about the LH availability? Found it on another airline's search engine?
#8
Join Date: Apr 2015
Posts: 2
Well, I guess I don't know for sure if there is award availability for the LH flights. Using a non-award search those flight show up as an option for purchase on UA. The timing is better on the LH flights.
Yes, frequently it's the opposite, where UA will show LH availability that isn't really there. I've had that happen a couple times when looking for F awards. It's a known issue but seems either no simple way to fix or little interest in fixing it.
For the OP, just curious, how do you know about the LH availability? Found it on another airline's search engine?
For the OP, just curious, how do you know about the LH availability? Found it on another airline's search engine?
#9
Join Date: Jul 2003
Location: SJC
Programs: AAdvantage 2MM+ Lifetime PLT; BA, CO, UA, US; SPG; HHonors Gold
Posts: 753
ANA & Air Canada & UA.com show completely different availability
Used to be that ANA was the alleged gold standard of *Alliance availability. Now I see the following for the same dates:
From Air Canada:
HKG Hong Kong Chek Lap Kok Intl HK [VHHH]
SFO San Francisco Intl CA US [KSFO]
2 Seats
Carrier Flight From Depart To Arrive A/C St Award Availability
--------- ------ ---- -------- ---- -------- --- -- ------------------
AI 310 HKG 08:05 ICN 12:30 788 0 YS+
-> OZ 212 ICN 16:40 SFO 10:00 77L 0 YS+
From ANA:
[KVS Tool 7.7.8/Diamond - Awards/StarAlliance/JP-ANA]
HKG Hong Kong Chek Lap Kok Intl HK [VHHH]
SFO San Francisco Intl CA US [KSFO]
2 Seats
Carrier Flight From Depart To Arrive A/C St Award Availability
--------- ------ ---- -------- ---- -------- --- -- ------------------
UA 862 HKG 12:30 SFO 08:25 744 FS+
NH/NQ 812 HKG 10:00 NRT 15:00 763 CS@
-> NH 8 NRT 17:15 SFO 09:30 77W
NH 860 HKG 14:25 HND 19:15 777 CS@
-> NH 8 NRT 17:15 +1 SFO 09:30 +1 77W
NH/NQ 810 HKG 15:20 NRT 20:15 763 CS@
-> NH 8 NRT 17:15 +1 SFO 09:30 +1 77W
(via KVStool. CS@ means standby availability for business class)
United.com shows nothing available for the same routing.
Who do you trust now? Was hoping to redeem through Mileage Plus.
From Air Canada:
HKG Hong Kong Chek Lap Kok Intl HK [VHHH]
SFO San Francisco Intl CA US [KSFO]
2 Seats
Carrier Flight From Depart To Arrive A/C St Award Availability
--------- ------ ---- -------- ---- -------- --- -- ------------------
AI 310 HKG 08:05 ICN 12:30 788 0 YS+
-> OZ 212 ICN 16:40 SFO 10:00 77L 0 YS+
From ANA:
[KVS Tool 7.7.8/Diamond - Awards/StarAlliance/JP-ANA]
HKG Hong Kong Chek Lap Kok Intl HK [VHHH]
SFO San Francisco Intl CA US [KSFO]
2 Seats
Carrier Flight From Depart To Arrive A/C St Award Availability
--------- ------ ---- -------- ---- -------- --- -- ------------------
UA 862 HKG 12:30 SFO 08:25 744 FS+
NH/NQ 812 HKG 10:00 NRT 15:00 763 CS@
-> NH 8 NRT 17:15 SFO 09:30 77W
NH 860 HKG 14:25 HND 19:15 777 CS@
-> NH 8 NRT 17:15 +1 SFO 09:30 +1 77W
NH/NQ 810 HKG 15:20 NRT 20:15 763 CS@
-> NH 8 NRT 17:15 +1 SFO 09:30 +1 77W
(via KVStool. CS@ means standby availability for business class)
United.com shows nothing available for the same routing.
Who do you trust now? Was hoping to redeem through Mileage Plus.