Newb question about the ANA award availability results conflicting with United agent
Jan 29, 2014, 2:18 pm
#1
Original Poster
Join Date: Jan 2014
Posts: 44
Newb question about the ANA award availability results conflicting with United agent
hello!
I'm a new-ish Star Alliance FF, so please bear with me. I tried to use the ANA award availability search engine with the 'workaround' to determine if there were any economy award seats available on an SQ 26 FRA-JFK flight this summer. The ANA engine came up with the "OK" result in Economy for some of the dates I was looking it. To my understanding, that means that there are Economy award seats available. Correct?
At that point I called United (where I earn my miles) and asked them about economy award availability on those flights and they said there was none.
I'm pretty sure I'm missing something here because I'm new to this. Can anyone advise?
Thank you!
I'm a new-ish Star Alliance FF, so please bear with me. I tried to use the ANA award availability search engine with the 'workaround' to determine if there were any economy award seats available on an SQ 26 FRA-JFK flight this summer. The ANA engine came up with the "OK" result in Economy for some of the dates I was looking it. To my understanding, that means that there are Economy award seats available. Correct?
At that point I called United (where I earn my miles) and asked them about economy award availability on those flights and they said there was none.
I'm pretty sure I'm missing something here because I'm new to this. Can anyone advise?
Thank you!
Jan 29, 2014, 2:51 pm
#2
Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Club Carlson, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,767
Reading and searching around is your best friend...
No, you are not missing anything. This is quite possible and normal...
No, you are not missing anything. This is quite possible and normal...
Jan 29, 2014, 2:55 pm
#3
Original Poster
Join Date: Jan 2014
Posts: 44
It seems the issue is NOT StarNet blocking but a "bug in the system" (whatever that means). So maybe I'll get to book this after all!
thanks!
Last edited by cc0818; Jan 29, 2014 at 3:40 pm
Jan 29, 2014, 6:03 pm
#4
Join Date: Dec 2004
Location: NYC
Programs: AA; The Peninsula
Posts: 209
Two links for you:
The mysterious vanishing Singapore Air award inventory
http://blog.wandr.me/2014/01/united-starnet-blocking/
United Wants You Flying Singapore Airlines Coach Even Less Than You Do, Delta Will Shine Your Shoes, and American Will Sell You Your Status
http://boardingarea.com/viewfromthew...nuary-28-2014/
The mysterious vanishing Singapore Air award inventory
http://blog.wandr.me/2014/01/united-starnet-blocking/
United Wants You Flying Singapore Airlines Coach Even Less Than You Do, Delta Will Shine Your Shoes, and American Will Sell You Your Status
http://boardingarea.com/viewfromthew...nuary-28-2014/
Jan 29, 2014, 6:59 pm
#5
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232