I purchased a new computer with Vista 64 bit operating system. I cannot log on to the Southwest website. I can access virtually all websites, except Southwest. Who can I contact at SWA?
I purchased a new computer with Vista 64 bit operating system. I cannot log on to the Southwest website. I can access virtually all websites, except Southwest. Who can I contact at SWA?
Define "cannot log on to Southwest website"? What errors are you getting, what results are you seeing? It's more than likely a problem with your new computer's settings so I doubt SWA will be able to help very much, but at the very least they're going to want to know what you mean by "cannot log on".
Does that mean your browser sits there and never connects? You get an message asking for a proxy password? You get a 401 - Authorization Required message? You get a 500 - Internal Server Error message? Your browser crashes? You get "Host has not responded" time out message? Etc.
Also indicate when you experienced the problem. The site has been slow (for me) lately. Also, several times the past few days the main page would not come up although other pages, like the main booking page, would work.
I find it amusing that you'd consider Microsoft's decision to make their default connection technique a standard that's not widely used yet a problem on someone else's end... ;-)
(FWIW though, I have Vista, have never followed any of those steps to disable IPv6, and have never had connectivity problems to southwest.com)