Go Back   FlyerTalk Forums > Miles&Points > Airline Programs > Southwest Rapid Rewards

Reply
 
Thread Tools
Old Oct 30, 09, 4:22 pm   #1
FlyerTalk Evangelist
 
Join Date: Nov 2005
Location: Phoenix, AZ
Programs: DL Silver Medallion (again)
Posts: 11,692
WN kicks off noisy child and mom

http://cnews.canoe.ca/CNEWS/World/20...584506-ap.html

Could be problems for staying at home mom gotten kick off the plane and along with his sons, too. So I think it was not appreciated it for flying on WN out of AMA-SJC from couple days ago. So unfortunately, she want to see with her husband and the 2-years-old child want to see his daddy. So unfortunately, she was accepted apologizes for her own actions during the trip.
__________________
I will try to concentrate with English. Thanks!
2009 Travel: DL 18836 MQMs
N830MH is offline   Reply With Quote
Old Oct 30, 09, 5:38 pm   #2
 
Join Date: Sep 2005
Location: Phoenix AZ
Programs: US UA AA DL CO
Posts: 241
Did captain witness it?

I always thought it was the captain that made these types of decisions. So wouldn't the captain (or at least FO) need to witness it? Or did they soley rely on the Flight Attendant(s)?

While I'm sure the company will back him, I'll be bet he'll get his *&%$! chewed out for wasting time and fuel, when there was no safety issue involved.
Tucker501 is offline   Reply With Quote
Old Oct 30, 09, 9:36 pm   #3
 
Join Date: Oct 2006
Posts: 114
Thanks WN!

If this was as extreme as described, I say thank you Southwest. On behalf of all the passengers who've had to put up with "screaming" (quoting the article) kids and parents who didn't parent, I salute you. But get ready, you'll get pounded by people who are outraged (how COULD you?"). But you did the right thing - nobody is asking these kids to be stone silent. Attention parents: if you can't keep your kids from ruining everyone's flight, you have nobody to blame but yourself if get tossed. So mom "grab your bag.....you're off".
bofc is offline   Reply With Quote
Old Oct 30, 09, 10:39 pm   #4
FlyerTalk Evangelist
 
Join Date: Nov 2005
Location: Phoenix, AZ
Programs: DL Silver Medallion (again)
Posts: 11,692
Quote:
Originally Posted by bofc View Post
If this was as extreme as described, I say thank you Southwest. On behalf of all the passengers who've had to put up with "screaming" (quoting the article) kids and parents who didn't parent, I salute you. But get ready, you'll get pounded by people who are outraged (how COULD you?"). But you did the right thing - nobody is asking these kids to be stone silent. Attention parents: if you can't keep your kids from ruining everyone's flight, you have nobody to blame but yourself if get tossed. So mom "grab your bag.....you're off".
Yes, this is real problems with those kids are scream & is talks too much. I remember where I flown back home from ATL-PHX by couple days ago. I have my seatmate right next to me. Where the father who traveling with his disabled son is too louds and screaming lots. His father is trying to calm him down and he had a feeding tube inside his stomaches. He couldn't feed himself. I chatted with him where I flown back home to Arizona and I told him that I am frequent fliers by Delta for a long time. I am really loves to flying on DL for a long time. So hopefully it won't happening again for my next Europe trip on December 2009.
__________________
I will try to concentrate with English. Thanks!
2009 Travel: DL 18836 MQMs
N830MH is offline   Reply With Quote
Old Oct 30, 09, 10:57 pm   #5
 
Join Date: Jul 2005
Posts: 115
I applaud Southwest for kicking off this woman and her kid. There are many well behaved kids, but I'm so annoyed with parents who think the world revolves around their child - and it's always that child that is screaming its head off. I read an article today that the woman was "forced" to buy a portable crib and diapers, and stay another night at her parents'. She is seeking a public apology and reimbursement for her flight and the stuff she was "forced" to buy.

Original article:
http://www.mercurynews.com/breaking-...nclick_check=1

She says she was embarrassed at being kicked off, but (and my opinion only) she should have already been well embarrassed by her unruly child!
FlyerX is offline   Reply With Quote
Old Oct 30, 09, 11:22 pm   #6
I Voted
 
Join Date: Mar 2008
Location: Half way between SAN and TIJ
Programs: Welfare
Posts: 334
I can see where "Go Plane Go" and "I want Daddy" could be cute. He must have been really going off for them to get kicked.
__________________
Come on Chargers, let's finally win it this year.
Mongah is offline   Reply With Quote
Old Oct 31, 09, 1:42 am   #7
 
Join Date: May 2004
Programs: AA EXP, HH Gold
Posts: 8,938
It was on the front page of the San Jose Mercury news. Additionally, there are comments on it at www.mercurynews.com/extra.

For whatever reason, if a person is out of control, and a disturbance to others, appropriate action should be taken. As the plane was on the ground, returning to the terminal was the correct thing to do. The woman apparently wants the airline to pay for expenses due to this, including the need to purchase a portable crib as her baggage was not removed from the flight.

I disagree. I applaud WN for this. Removing the disturbance was the correct thing to do.
There was no reason for passengers to have to listen to this.

Last edited by mvoight; Oct 31, 09 at 1:49 am.
mvoight is online now   Reply With Quote
Old Oct 31, 09, 1:57 am   #8
 
Join Date: Jul 2005
Posts: 115
Quote:
Originally Posted by Mongah View Post
I can see where "Go Plane Go" and "I want Daddy" could be cute. He must have been really going off for them to get kicked.
Sorry. I don't think this is cute in the slightest. I've had to fly with kids who were being "cute" so loud that I could hear them even while wearing earplugs. If I had the money for a business venture (and if the airline industry was stable at all) I'd start a company that was 18 and up. No exceptions.
FlyerX is offline   Reply With Quote
Old Oct 31, 09, 2:34 am   #9
FlyerTalk Evangelist
 
Join Date: Nov 2005
Location: Phoenix, AZ
Programs: DL Silver Medallion (again)
Posts: 11,692
Quote:
Originally Posted by FlyerX View Post
Sorry. I don't think this is cute in the slightest. I've had to fly with kids who were being "cute" so loud that I could hear them even while wearing earplugs. If I had the money for a business venture (and if the airline industry was stable at all) I'd start a company that was 18 and up. No exceptions.
Yeah, I didn't like it too darn loud with those kids onboard the aircraft. It should try to quiet it down during the flight. Next time you should tell the kids to keep be quiet. I remember where my last previously trip back home to PHX by few days ago. I do not appreciate it those kids during the flight out of ATL-PHX. I know one the father and along with his 2-years old disabled son who flown to PHX. He is right next to me. it was too noisy where his son is speaking too darn louds. He couldn't talk and he wearing the glasses & feeding tube inside his stomaches.
__________________
I will try to concentrate with English. Thanks!
2009 Travel: DL 18836 MQMs
N830MH is offline   Reply With Quote
Old Oct 31, 09, 3:31 am   #10
 
Join Date: Mar 2007
Location: OKA
Programs: AA PLT, SPG Gold
Posts: 144
+1 on this decision...

If Southwest reserves the right to deny boarding for "questionable attire", then I'm 100% supportive that they prevent unruly passengers (adult or child) from ruining the flying environment as well. Clearly, the booted lady had been watching too much reality tv...as she feels entitled to attention/compensation she's not due.
boxedlunch is offline   Reply With Quote
Old Oct 31, 09, 4:43 am   #11
 
Join Date: Sep 2009
Posts: 6
Thumbs down

Quote:
Originally Posted by boxedlunch View Post
+1 on this decision...

If Southwest reserves the right to deny boarding for "questionable attire", then I'm 100% supportive that they prevent unruly passengers (adult or child) from ruining the flying environment as well. Clearly, the booted lady had been watching too much reality tv...as she feels entitled to attention/compensation she's not due.
Unfortunately, she got the attention, compensation and apology she wanted:

http://www.chron.com/disp/story.mpl/...n/6695359.html

Now who is gonna be the lucky one to sit near that kid next time?
GottaLuvCruising is offline   Reply With Quote
Old Oct 31, 09, 8:40 am   #12
cxn
 
Join Date: Apr 2002
Location: Home
Posts: 1,501
This is why you let kids board first.

They should have also pulled the luggage off the flight. I see this all the time esp with International flights, if the person gets taken off, so does the luggage.
cxn is offline   Reply With Quote
Old Oct 31, 09, 8:41 am   #13
 
Join Date: May 2005
Location: FLL
Programs: DL PM/MM ♦M|HH♦|Marr Slvr|CO UA AA US|Pri Cub Gold|SPG|Avis 1st|Htz 5*
Posts: 2,844
Quote:
Originally Posted by bofc View Post
If this was as extreme as described, I say thank you Southwest. On behalf of all the passengers who've had to put up with "screaming" (quoting the article) kids and parents who didn't parent, I salute you. But get ready, you'll get pounded by people who are outraged (how COULD you?"). But you did the right thing - nobody is asking these kids to be stone silent. Attention parents: if you can't keep your kids from ruining everyone's flight, you have nobody to blame but yourself if get tossed. So mom "grab your bag.....you're off".
Stay home or drive. That's what my family did when I was young.

Quote:
Originally Posted by GottaLuvCruising View Post
Unfortunately, she got the attention, compensation and apology she wanted:

http://www.chron.com/disp/story.mpl/...n/6695359.html

Now who is gonna be the lucky one to sit near that kid next time?
The mother's average supporter would most assuredly have a totally different tune had she been breast feeding a child.

I don't assume Southwest's reasoning was purely for the comfort of other passengers. With a kid as out of control as this one who's to say he wouldn't resist sitting down and wearing his safety belt. If mom can't get him to shut up does anyone really have confidence in her ability to get him to buckle-up? Had the kid been thrown around the cabin at 30K feet I can see the headlines for the lawsuit now "Mom says airline should have known the risk and not allowed now paralyzed kid to travel." Again
__________________
11/21/09 | MMMs: 1,038,804 | MQMs: 149,174 | '09 UGs 83/90 92.2% | ♦M - 2010!
Evan! is offline   Reply With Quote
Old Oct 31, 09, 11:25 am   #14
 
Join Date: Aug 2001
Location: BDL & LAS
Programs: SWA CP
Posts: 1,231
"The crew bounced Root and her son Adam off the San Jose-bound flight because passengers could not hear preflight safety announcements in Amarillo on Monday".

I think this goes a bit past "Go Plane Go" and "I want Daddy".
irabk is offline   Reply With Quote
Old Oct 31, 09, 11:34 am   #15
 
Join Date: May 2005
Location: FLL
Programs: DL PM/MM ♦M|HH♦|Marr Slvr|CO UA AA US|Pri Cub Gold|SPG|Avis 1st|Htz 5*
Posts: 2,844
Quote:
Originally Posted by irabk View Post
"The crew bounced Root and her son Adam off the San Jose-bound flight because passengers could not hear preflight safety announcements in Amarillo on Monday".

I think this goes a bit past "Go Plane Go" and "I want Daddy".
... and endangered the safety of other pax. Then WN apologizes to her instead of accepting thanks and accolades from the FAA, NTSB, and WN customers for insuring the safest possible flight. Truly pathetic. WN did right... until they caved to PR gods.
__________________
11/21/09 | MMMs: 1,038,804 | MQMs: 149,174 | '09 UGs 83/90 92.2% | ♦M - 2010!
Evan! is offline   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 3:17 am.




SEO by vBSEO 3.2.0