Limited or no A-List auto check-in
Aug 15, 2017, 10:55 am
#1
Original Poster
Join Date: Sep 2009
Location: HOU, IAH
Programs: WN A-List, CP, Marriott Gold
Posts: 67
Limited or no A-List auto check-in
Anyone else get this today?
Dear XXXXX,
We are currently experiencing challenges with priority check-in (automatic check-in 36 hours before your flight). This has resulted in boarding positions that are less typical than what our A-List and A-List Preferred Members have come to expect. For any adverse impacts to your travel because of this issue, we sincerely apologize. Our Technology teams are working feverishly to restore priority check-in as soon as possible.
In the interim, if you are traveling within the next several days, we advise that you manually check-in 24 hours in advance of your scheduled departure to receive your boarding position, either at Southwest.com or via our mobile app. If you do happen to receive a boarding position in the B or C group, remember that as always, your Tier status enables you to board between Groups A and B. If your A-List status is not printed on your boarding pass, please inform a Southwest gate agent at the airport, who can reprint your boarding pass accurately.
Thank you for your continued patience as we work toward resolution.
Sincerely,
Your friends at Rapid RewardsŪ
Dear XXXXX,
We are currently experiencing challenges with priority check-in (automatic check-in 36 hours before your flight). This has resulted in boarding positions that are less typical than what our A-List and A-List Preferred Members have come to expect. For any adverse impacts to your travel because of this issue, we sincerely apologize. Our Technology teams are working feverishly to restore priority check-in as soon as possible.
In the interim, if you are traveling within the next several days, we advise that you manually check-in 24 hours in advance of your scheduled departure to receive your boarding position, either at Southwest.com or via our mobile app. If you do happen to receive a boarding position in the B or C group, remember that as always, your Tier status enables you to board between Groups A and B. If your A-List status is not printed on your boarding pass, please inform a Southwest gate agent at the airport, who can reprint your boarding pass accurately.
Thank you for your continued patience as we work toward resolution.
Sincerely,
Your friends at Rapid RewardsŪ
Aug 15, 2017, 10:56 am
#2
Join Date: Jun 2011
Location: MCI
Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass
Posts: 2,007
