"Oops! The form of payment selected cannot be applied to this reservation ..."
Jun 29, 2017, 7:49 am
#1
Original Poster
Join Date: May 2007
Location: IAD
Posts: 302
"Oops! The form of payment selected cannot be applied to this reservation ..."
I am trying to add EBCI to an existing reservation and keep getting this error, even before I select the form of payment. I click on 'continue to payment' and the error shows up at the top of the page. It worked fine for another reservation yesterday but I keep getting the error on this one particular itinerary. The whole message is, "Oops! The form of payment selected cannot be applied to this reservation. Please select an alternate form of payment and try again. (46207 - 13616)"
I'm traveling now but will give them a call when I get home if I'm still having the problem. Just wondering if this is a known bug (saw an old reference to something similar). Thx.
I'm traveling now but will give them a call when I get home if I'm still having the problem. Just wondering if this is a known bug (saw an old reference to something similar). Thx.
Last edited by eerickso; Jun 29, 2017 at 8:01 am
Jun 29, 2017, 9:35 am
#3
Join Date: Jul 2013
Posts: 5,813
I got that error recently when modifying a reservation and trying to pay the difference with a small TTF that would have left a very small balance to be paid by credit card ( less than a dollar). I just paid the whole thing by credit card and used the TTF on another reservation. Not sure why I got the error.
Jun 29, 2017, 10:12 am
#4
Join Date: Feb 2007
Location: LAX/SMF/PDX/HNL
Programs: Hilton-lifetime diamond, Southwest A+, companion pass
Posts: 1,748
This has happened to me when the the credit card on file had past its expiration date....under the old system.
BTW, you still cannot use your rapid rewards account number to print a boarding pass at a kiosk. This "new system" error stands uncorrected. Happened to me at PDX yesterday.
BTW, you still cannot use your rapid rewards account number to print a boarding pass at a kiosk. This "new system" error stands uncorrected. Happened to me at PDX yesterday.
Jun 29, 2017, 11:17 am
#5
Join Date: Mar 2010
Posts: 616
This has happened to me when the the credit card on file had past its expiration date....under the old system.
BTW, you still cannot use your rapid rewards account number to print a boarding pass at a kiosk. This "new system" error stands uncorrected. Happened to me at PDX yesterday.
BTW, you still cannot use your rapid rewards account number to print a boarding pass at a kiosk. This "new system" error stands uncorrected. Happened to me at PDX yesterday.
Jun 29, 2017, 1:15 pm
#6
Join Date: May 2014
Posts: 1,868
I got an error using my RR number as well, but there was also some sort of issue with my ticket - I ended up with a C-49 boarding pass, and no mention of A-List! Actually, looking at my account now, it looks like my A-List has disappeared, where it used to say that I was A-List till the end of the year. Not sure when that happened, hopefully it's not a lot of trouble to get it sorted.
Jul 2, 2017, 7:44 pm
#8
Join Date: Feb 2007
Location: LAX/SMF/PDX/HNL
Programs: Hilton-lifetime diamond, Southwest A+, companion pass
Posts: 1,748