Am I the only one who cannot log into my WN account today?
Jun 15, 2016, 8:23 pm
#1
Original Poster
Join Date: Feb 2007
Location: LAX/SMF/PDX/HNL
Programs: Hilton-lifetime diamond, Southwest A+, companion pass
Posts: 1,745
Am I the only one who cannot log into my WN account today?
Since midnight last night, the only message I get when I try to login is:
"This portion of the Southwest Airlines website is undergoing maintenance and is currently unavailable.
Please try again later. We apologize for any inconvenience this may cause."
What's up?
I tried to reload the browser and enter my RR# and password manually.
Still get the message.
"This portion of the Southwest Airlines website is undergoing maintenance and is currently unavailable.
Please try again later. We apologize for any inconvenience this may cause."
What's up?
I tried to reload the browser and enter my RR# and password manually.
Still get the message.
Jun 18, 2016, 8:23 pm
#2
Join Date: Aug 2011
Location: IAH / HOU
Programs: UA GS, DL-Plat, Hilton Gold, IHG Platinum, Hyatt Somethingist, Marriott Titanium Lifetime
Posts: 2,853
Since midnight last night, the only message I get when I try to login is:
"This portion of the Southwest Airlines website is undergoing maintenance and is currently unavailable.
Please try again later. We apologize for any inconvenience this may cause."
What's up?
I tried to reload the browser and enter my RR# and password manually.
Still get the message.
"This portion of the Southwest Airlines website is undergoing maintenance and is currently unavailable.
Please try again later. We apologize for any inconvenience this may cause."
What's up?
I tried to reload the browser and enter my RR# and password manually.
Still get the message.
I didn't try my own account but was able to log into a family member's account with no trouble at about 3 pm ET today, 6/18/16.
I hope things are working for you now.
Jul 5, 2016, 10:16 pm
#8
Join Date: Jun 2011
Location: MCI
Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass
Posts: 2,007
Jul 5, 2016, 11:22 pm
#9
Join Date: Apr 2016
Location: MSP
Posts: 39
I had trouble around 2 pm (earlier today) where it would force me to log back in after navigating away from my account dashboard and then clicking on "My Account" at the top of the page. So annoying.
Edit: seems the app can't find my reservations at 12:32 am. Guess things are still wacky.
Edit again: per WN Twitter: website is undergoing maintenance until sometime this morning.
Edit: seems the app can't find my reservations at 12:32 am. Guess things are still wacky.
Edit again: per WN Twitter: website is undergoing maintenance until sometime this morning.
Last edited by MappingChick; Jul 5, 2016 at 11:34 pm
Jul 8, 2016, 9:34 am
#12
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,963
... I mean, SERIOUSLY WN ... this has been going on for a WEEK now, with about a 30% login success rate! 
I've gone back to (TRYING TO, anyway, if I could just LOG INto the website!) printed boarding passes since I can't currently log into the app, either!
I've gone back to (TRYING TO, anyway, if I could just LOG INto the website!) printed boarding passes since I can't currently log into the app, either!
Sep 17, 2016, 11:21 pm
#15
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
I can't log in either. I am traveling internationally and the website was blocked. So I used a VPN and now the website is up but I can't log in. Got this message:
"We are currently unable to complete your request. Please try again later." I'm hoping it's due to the late hour and not because they are blocking known VPNs. This is ridiculous. Why block people from accessing their account Internationally? I want to modify a flight I have when I get back to the US!
"We are currently unable to complete your request. Please try again later." I'm hoping it's due to the late hour and not because they are blocking known VPNs. This is ridiculous. Why block people from accessing their account Internationally? I want to modify a flight I have when I get back to the US!