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Companion Pass - The requested departure date that you have entered is invalid.

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Companion Pass - The requested departure date that you have entered is invalid.

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Old May 19, 2016, 4:53 am
  #1  
Original Poster
 
Join Date: Oct 2013
Posts: 47
Companion Pass - The requested departure date that you have entered is invalid.

Have a companion pass that is valid through 12/31/2016.

Trying to add a companion to a 1 way trip from Chicago to Liberia on 12/26. When clicking on "add companion" button I receive an error "The requested departure date that you have entered is invalid. Please modify your date and try again. (10032)".

What can be invalid about that? I just added my companion to other flights earlier this month.
bearsball88 is offline  
Old May 19, 2016, 5:13 am
  #2  
 
Join Date: Jan 2010
Location: Houston (HOU/IAH)
Programs: WN, UA, DL, AA, Chase UR, Amex MR
Posts: 2,267
Probably a result of the schedule extension going live a few minutes ago. I'd check back later on in the day.

Last edited by ftnoob; May 19, 2016 at 11:38 pm Reason: Readability
alggag is offline  
Old May 19, 2016, 11:02 am
  #3  
 
Join Date: May 2016
Posts: 1
got exactly the same error now.
I have a companion pass valid through the end of 2017, and this is the first time i am trying to use it. Book two one-way flights (US-Mexico) for myself for the Christmas, but cannot add my GF as my companion.
Anyone knows how to solve this?
Thanks
njudjr is offline  
Old May 19, 2016, 11:38 pm
  #4  
Moderator, Southwest Airlines and Choice Privileges
 
Join Date: Mar 2008
Location: Central Texas
Posts: 3,036
Phone call seems in order.
ftnoob is offline  
Old May 27, 2016, 2:30 pm
  #5  
 
Join Date: May 2016
Location: RDU
Programs: IHG Spire Elite
Posts: 3
Finally got through on the phone, CSR said they have been seeing a lot of this for the end of year/new year flights. They can add the companion.

I had preemptively booked an award flight for my companion, CSR was not happy with this and said not to do it! That it can mess up with security - cancelling, then rebooking a person on the same flight? I don't understand why, considering their website has a "change" button that allows you to rebook the same flight for less points/cheaper fare.
krispybones is offline  


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