Mobile Boarding Pass with Multiple People on Itinerary
Jul 26, 2015, 6:25 am
#1
Original Poster
Join Date: Dec 2014
Location: Dallas
Posts: 130
Mobile Boarding Pass with Multiple People on Itinerary
I haven't flown with multiple people on my itinerary in awhile and just realized today that there is no offer to add my boarding pass to Passbook. Is this Southwest being a step behind everyone else, and there is no way to get a mobile boarding pass?
Jul 26, 2015, 6:42 am
#2
Join Date: Feb 2007
Location: LAX/SMF/PDX/HNL
Programs: Hilton-lifetime diamond, Southwest A+, companion pass
Posts: 1,745
Mobile boarding passes are a pain. Print them out and don't hold up the boarding line please.
Jul 26, 2015, 6:44 am
#3
Original Poster
Join Date: Dec 2014
Location: Dallas
Posts: 130
Jul 27, 2015, 11:38 am
#4
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Join Date: May 1998
Location: DFW,TX USA
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(As an aside, if I have time, I get one from kiosk, much quicker to just hand them paper and board instead of waiting for scanner to be at right angle to view, but I like having mobile pass in case something goes wrong).
Jul 27, 2015, 3:31 pm
#5
Join Date: Mar 2011
Posts: 6,286
I use mobile boarding passes all the time, but I often still print out a paper back up from a kiosk when its not inconvenient. As long as you save it as an image or screenshot on your phone, they take no longer than a paper pass to scan.
Southwest doesn't allow mobile boarding passes on multiple passenger itineraries. One suspects this is an IT limitation.
Southwest doesn't allow mobile boarding passes on multiple passenger itineraries. One suspects this is an IT limitation.
Jul 28, 2015, 1:40 pm
#6
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I use mobile boarding passes all the time, but I often still print out a paper back up from a kiosk when its not inconvenient. As long as you save it as an image or screenshot on your phone, they take no longer than a paper pass to scan.
Southwest doesn't allow mobile boarding passes on multiple passenger itineraries. One suspects this is an IT limitation.
Southwest doesn't allow mobile boarding passes on multiple passenger itineraries. One suspects this is an IT limitation.
Jul 28, 2015, 4:20 pm
#7
Join Date: Jun 2015
Programs: VX Gold/WN Companion
Posts: 682
This is a known problem. The origin is that each individual needs their own boarding pass on their own device...no one phone for the whole family. Makes sense...but if you have a SW account you should be able to view a mobile the boarding pass on your own device.
It is really stupid.
We book a lot of employees and often have two or three on one confirmation # so we called SW. Their response...book individual tickets for each passenger if you want mobile boarding passes.
SW is getting left in the dark by the competitors when it comes to IT.
It is really stupid.
We book a lot of employees and often have two or three on one confirmation # so we called SW. Their response...book individual tickets for each passenger if you want mobile boarding passes.
SW is getting left in the dark by the competitors when it comes to IT.
Jul 29, 2015, 10:56 am
#10
Join Date: Mar 2011
Posts: 1,832
Jul 29, 2015, 11:10 am
#11
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Okay, technically 5.5", fully extended...
Jul 30, 2015, 1:07 pm
#12
Join Date: Jul 2014
Posts: 210
Then there's the glare issue. If there's a strong sun coming in, the glare makes it difficult for the scanner to pickup the code, leaving people rotating their phones under the scanner for 30 seconds trying to get it to read.
I've read where a lot of people say it's incovenient to get a paper pass. It takes me all of 20 seconds to step up to the kiosk, print the pass and be on my way. I can find an open kiosk about 95% of the time, so I RARELY wait.
Jul 30, 2015, 1:47 pm
#13
Join Date: Jan 2010
Location: Houston (HOU/IAH)
Programs: WN, UA, DL, AA, Chase UR, Amex MR
Posts: 2,267
E-BPs have been working pretty well for me since they added Passbook support on iPhones. Passbook prevents auto lock, turns brightness to max, and automatically displays it on your lock screen when you're at the airport. Back when you had to pull it up in the email or text then I definitely agree that it was more hassle than it was worth. I'm not sure if Android has some equivalent.
Jul 31, 2015, 6:18 am
#14
Original Poster
Join Date: Dec 2014
Location: Dallas
Posts: 130
E-BPs have been working pretty well for me since they added Passbook support on iPhones. Passbook prevents auto lock, turns brightness to max, and automatically displays it on your lock screen when you're at the airport. Back when you had to pull it up in the email or text then I definitely agree that it was more hassle than it was worth. I'm not sure if Android has some equivalent.
I have found Passbook to be great. I've never had a problem, though others still don't quite understand the system...saw a lady yesterday not even put the phone under the scanner. Perplexed me.
Jul 31, 2015, 11:09 am
#15
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Back when I had a computer business, I was always surprised at some of the crazy efforts people made to computerize functions that were trivial on paper. They'd spend WEEKS on the stuff.