Class action suit on EarlyBird
#46
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,618
There have been several, both before and after EBCI. They were nice but you can see the basic problem even aside from revenue: If the free sites became very popular, everyone not using them would get a C every time.
#47
Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,284
Same here. I don't need EBCI personally because I'm A+ but I usually buy it for my wife. We've decided it's worth $12.50 a shot to bypass the effort of checking in at exactly T-minus-24.
#48
Join Date: Jan 2004
Location: Dallas, TX USA
Programs: Rapid Rewards/AAdvantage
Posts: 1,245
I just use an app that beeps 1 or 2 minutes before t-24, than auto fills in my info so all i have to do is click check in, love that Android App
#49
Join Date: Jan 2014
Posts: 120
I didn't read this whole thread, but I believe this is the root of the problem:
Southwest assigns ECBI at T-36. These are filled in order of when you purchased ECBI.
Now, if someone CANCELS their flight between T-36 and T-24, the first person that checks in at T-24 will get that cancelled slot. These are people that get in ahead of the other ECBI buyers.
Assuming their are no more open slots, then the next person that checks in will get whatever the last ECBI got +1.
I am 100% sure of the above and have personally experienced each of the above scenarios.
Southwest assigns ECBI at T-36. These are filled in order of when you purchased ECBI.
Now, if someone CANCELS their flight between T-36 and T-24, the first person that checks in at T-24 will get that cancelled slot. These are people that get in ahead of the other ECBI buyers.
Assuming their are no more open slots, then the next person that checks in will get whatever the last ECBI got +1.
I am 100% sure of the above and have personally experienced each of the above scenarios.
#51
Join Date: Aug 2011
Location: ELP
Programs: AAdvantage, Amex MR
Posts: 2,314
Anyone who purchases EBCI is a sucker in my mind. You are just basically throwing away 25 dollars that can better be used elsewhere. Southwest loves this revenue grab for sure and a lawsuit is silly, if you think it is a ripoff then don't buy the product. But don't sue. No offense to all of y'all who do buy EBCI but I think it is a colossal waste of money.
Really, aside from the longest routes like SAN-BWI and other almost transcons despite what some may feel here on FT but sitting in a middle seat for a couple of hours never hurt nobody. Even on a transcon I would still take my chances. Besides, aisle or window doesn't guarantee comfort. Flew once PHX to ELP last year on thanksgiving day, completely full flight, I had the aisle but the middle pax was pretty hefty. Was cramped and uncomfortable but no harm done it was a short flight. Besides, a middle on a transcon might not be so bad, just grab a middle seat between two skinny people for maximum room.
I never do EBCI naturally, the worst boarding position I have ever had while checking in close to T-24 was probably like B40 something. Always have been able to get an aisle or window. I have a smartphone so I can check in basically at any time. Not right at T-24 even, sometimes T-22 or so and still get decent seats.
Really, aside from the longest routes like SAN-BWI and other almost transcons despite what some may feel here on FT but sitting in a middle seat for a couple of hours never hurt nobody. Even on a transcon I would still take my chances. Besides, aisle or window doesn't guarantee comfort. Flew once PHX to ELP last year on thanksgiving day, completely full flight, I had the aisle but the middle pax was pretty hefty. Was cramped and uncomfortable but no harm done it was a short flight. Besides, a middle on a transcon might not be so bad, just grab a middle seat between two skinny people for maximum room.
I never do EBCI naturally, the worst boarding position I have ever had while checking in close to T-24 was probably like B40 something. Always have been able to get an aisle or window. I have a smartphone so I can check in basically at any time. Not right at T-24 even, sometimes T-22 or so and still get decent seats.
#52
Join Date: Apr 2001
Posts: 775
Anyone who purchases EBCI is a sucker in my mind. You are just basically throwing away 25 dollars that can better be used elsewhere. Southwest loves this revenue grab for sure and a lawsuit is silly, if you think it is a ripoff then don't buy the product. But don't sue. No offense to all of y'all who do buy EBCI but I think it is a colossal waste of money.
Really, aside from the longest routes like SAN-BWI and other almost transcons despite what some may feel here on FT but sitting in a middle seat for a couple of hours never hurt nobody. Even on a transcon I would still take my chances. Besides, aisle or window doesn't guarantee comfort. Flew once PHX to ELP last year on thanksgiving day, completely full flight, I had the aisle but the middle pax was pretty hefty. Was cramped and uncomfortable but no harm done it was a short flight. Besides, a middle on a transcon might not be so bad, just grab a middle seat between two skinny people for maximum room.
I never do EBCI naturally, the worst boarding position I have ever had while checking in close to T-24 was probably like B40 something. Always have been able to get an aisle or window. I have a smartphone so I can check in basically at any time. Not right at T-24 even, sometimes T-22 or so and still get decent seats.
Really, aside from the longest routes like SAN-BWI and other almost transcons despite what some may feel here on FT but sitting in a middle seat for a couple of hours never hurt nobody. Even on a transcon I would still take my chances. Besides, aisle or window doesn't guarantee comfort. Flew once PHX to ELP last year on thanksgiving day, completely full flight, I had the aisle but the middle pax was pretty hefty. Was cramped and uncomfortable but no harm done it was a short flight. Besides, a middle on a transcon might not be so bad, just grab a middle seat between two skinny people for maximum room.
I never do EBCI naturally, the worst boarding position I have ever had while checking in close to T-24 was probably like B40 something. Always have been able to get an aisle or window. I have a smartphone so I can check in basically at any time. Not right at T-24 even, sometimes T-22 or so and still get decent seats.
#53
Join Date: Jul 2012
Posts: 233
Family boarding - after A, before B still works for you.
#54
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
With me, I want early boarding on Southwest not to choose between aisle, window, and middle seat, but to try (as a taller person) to get any seat (aisle, window, or middle seat) in a bulkhead or exit row.
But of course, that may not matter to shorter person, and something else may matter more to them.
And to still other people, being near the front of the plane so they can get off first is what matters most.
So please stop assuming everyone is the same (and thus chooses seats the same way and for the same reason). You know, like the ads say, "be together, not the same".
#57
Join Date: Mar 2011
Posts: 6,286
Not recycling positions would mean that, ostensibly, anyone in line in front of you would either have status, bought BS (or paid $40 at the gate), or -- most importantly -- also bought EBCI. It would level the playing field.
A limit on the number sold would mean that, if you were able to buy EBCI, you would receive a tangible benefit. You wouldn't be paying a fee and find yourself still in the C group.
These two changes would eliminate the majority of EBCI complaints now, and going forward, IMHO.
#58
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Marriott hotels primarily.
Posts: 6,459
Those may be complaints, but they are meaningless IMO. The number of people who luck into a cancelled A position is minimal and most importantly, regardless of how many are sold, you get a better position with EBCI than without. That is the reason I always purchase EBCI for my wife and board with her.
#59
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,502
#60
Join Date: Mar 2011
Posts: 6,286
Those may be complaints, but they are meaningless IMO. The number of people who luck into a cancelled A position is minimal and most importantly, regardless of how many are sold, you get a better position with EBCI than without. That is the reason I always purchase EBCI for my wife and board with her.
Unfortunately, it's not always true that "you get a better position with EBCI than without" when the re-allocation of positions means that some people get a better position without EBCI than those that purchased it on the very same flight.