Final week(ish) to create standard awards - what are you doing?

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Oct 27, 2014, 11:15 am

#31

OzzyOzzie

Join Date: Oct 2003

Location: Evergreen Park, IL

Posts: 1,384

Quote:

Originally Posted by khtc

Got it fixed with a phone call to 214-932-0333. No explanation available as it is happening "randomly" according to the CSR.
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Thanks for the update. If mine do not show up on Tuesday I will give them a buzz.

Oct 27, 2014, 2:33 pm

#32

steved5480

Join Date: Jun 2011

Location: MCI

Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass

Posts: 2,007

Logged-on
Transferred 19,200 RR points to AirTran
Logged-off/closed browser
Opened browser/logged-on
Transferred 16 AirTran credits to Southwest
Logged-off/closed browser
Opened browser/logged-on
New RT Standard Award sitting in account under View My Old Credits/Awards

Rinsed & repeated 6 times in less than 10 minutes just now. Zero issues.

Windows 7 Pro/I.E. 11
I type relatively fast.

Oct 27, 2014, 3:13 pm

#33

OzzyOzzie

Join Date: Oct 2003

Location: Evergreen Park, IL

Posts: 1,384

Quote:

Originally Posted by steved5480

I wonder if the .25 credit is tossing a loop into things? I can transfer everything back to FL and then transfer back to WN, this time without the .25 credits correct?

Oct 27, 2014, 3:40 pm

#34

joshua362

Join Date: Oct 2001

Programs: LTP, PP

Posts: 8,698

Boy, the are all F'ed up. Seeder of .25 a few days ago did not post but a few minutes ago, 48 (3 SA's) went back and forth immediately.

But check out this math????

Your current Points balance:
952,541
-Total Points needed to create a reward flight:
-38,400
=If you create a new award, you will have these Points left over:
990,941

You have 48 credits. With an additional -38,400 points, you may create a reward flight.

Oct 27, 2014, 3:58 pm

#35

expert7700

Join Date: Feb 2004

Location: USA

Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium

Posts: 5,192

On a family member's account, I converted 57600 points to Airtran. It gave an error message, so I hit refresh page. When the page refreshed they had NEGATIVE 50,000 points and Airtran posted the A+ credits both times.

We converted all 96 A+ rewards back to 6 Standard Awards. Slowly, over the course of a few months, that account is back up to a positive points balance.

Oct 29, 2014, 4:13 am

#36

OzzyOzzie

Join Date: Oct 2003

Location: Evergreen Park, IL

Posts: 1,384

Is this what it should look like after you transfer back? Both are 8+ credits transferred from Air Tran. I thought they would combine into one 16 credit SA or am I missing something?

Code:

Award From Transition Program

Transition Award Terms and Conditions

Award Type         Award Number         Expiration       

Standard Award #:  AXXXXXXXXXXX 	Expires 10/26/2015
Standard Award #:  AXXXXXXXXXXX 	Expires 10/26/2015

Oct 29, 2014, 4:54 am

#37

toomanybooks

FlyerTalk Evangelist

Join Date: Sep 2002

Location: Chicagoland, IL, USA

Programs: WN CP, Hilton Diamond

Posts: 14,185

Quote:

Originally Posted by OzzyOzzie

Is this what it should look like after you transfer back? Both are 8+ credits transferred from Air Tran. I thought they would combine into one 16 credit SA or am I missing something?

Code:

Award From Transition Program

Transition Award Terms and Conditions

Award Type         Award Number         Expiration       

Standard Award #:  AXXXXXXXXXXX 	Expires 10/26/2015
Standard Award #:  AXXXXXXXXXXX 	Expires 10/26/2015

That's what mine look like.

Oct 29, 2014, 5:49 am

#38

lougord99

Join Date: Oct 2005

Location: ORD, MDW or MKE

Programs: American and Southwest. Hilton and Marriott hotels primarily.

Posts: 6,459

This is the way standard awards have always been. You needed 16 credits to get the award, but you got (2) 1-ways. This is much more useful than simply a round trip award. You can use them on 2 separate trips if you choose.

Oct 29, 2014, 6:49 am

#39

OzzyOzzie

Join Date: Oct 2003

Location: Evergreen Park, IL

Posts: 1,384

Thank you toomanybooks & lougord99

Oct 29, 2014, 7:37 am

#40

joshua362

Join Date: Oct 2001

Programs: LTP, PP

Posts: 8,698

Did another .25 seeder transfer last night and it was instantaneous. Sent an email about the .25 that failed (but got a receipt for). No way I am dealing with the phone for 300 points. Had to spend 37 minutes with Jet Blue the other day to get a simple refund on a one way flight they cancelled on me back in July...

Oct 29, 2014, 8:27 am

#41

FindAWay

Join Date: Sep 2011

Location: ORD/MDW

Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt

Posts: 2,889

Just another datapoint:

I transferred 8+8 last night to 2-step extend a SA and neither appeared in my FL account. A ~15 minute call to customer relations got it straightened out (16 credits appeared in FL). Then I transferred back to SWA to complete the 2-step with extended expiration date.

On other accounts this morning, I completed a 2-step SA extension and created 2 .25 seeds without issue using the website.

So, I think the conversion website just randomly has issues.

Oct 29, 2014, 10:03 am

#42

joshua362

Join Date: Oct 2001

Programs: LTP, PP

Posts: 8,698

Quote:

Originally Posted by FindAWay

...and created 2 .25 seeds without issue using the website.

In different accounts, correct? Otherwise there is no benefit as in being able to top off more than 1 award? Just want to make sure I haven't missed something, thanks!

Oct 29, 2014, 10:43 am

#43

toomanybooks

FlyerTalk Evangelist

Join Date: Sep 2002

Location: Chicagoland, IL, USA

Programs: WN CP, Hilton Diamond

Posts: 14,185

I just transferred 2 one-ways that were going to expire in Dec. to and back from Airtran and it took just a few seconds. Have 2 one-ways now expiring Oct. 28, 2015.

.25 seed took a bit longer to show up back at WN, but only 2-3 minutes.

Oct 29, 2014, 11:38 am

#44

FindAWay

Join Date: Sep 2011

Location: ORD/MDW

Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt

Posts: 2,889

Quote:

Originally Posted by joshua362

Quote:

Originally Posted by FindAWay

...and created 2 .25 seeds without issue using the website.

In different accounts, correct? Otherwise there is no benefit as in being able to top off more than 1 award? Just want to make sure I haven't missed something, thanks!

Yes, that is why I began that sentence with "On other accountS ..." No benefit to .50 in a single account that I know.